Snazzy Fido Reviews 195

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Placed an order and nver heard back from them. DO NOT ORDER from them. They were good in the past but i am pretty sure they are no longer in business. I am reporting the charge they took from my bank... See more

Rated 1 out of 5 stars

Ditto on all the lousy reviews. Tons of emails back and forth to a nice front desk girl and yet no collar after a month with no shipping in site.... Will be contacting PayPal with hopes of a refund a... See more

Rated 5 out of 5 stars

Chihuahua Rescue of San Diego County, take in many small fur babies We put our phone number on their collars, since a tag would just weight them down The cat collars are just perfect size, and be... See more

Rated 4 out of 5 stars

As with any personalized items, it took a while to get the collar for my newest pup, but the results, as always, were superior. I ordered black with red trim for my black dog . . . spectacular! And,... See more

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3.1

Average

TrustScore 3 out of 5

195 reviews

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Rated 1 out of 5 stars

Have no idea if I still have an active order

Placed order and paid over a month ago. No contact from company. Tried to contact them and they said my order was ready to ship and I would be getting a tracking email soon. That was over a week ago. No email about order.. Got email saying something was closed. My order?? Now can't get a response. Don't expect items overnight, just need contact so I know what to expect. Now I feel my money is gone.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

We love Luke’s blue collar

We love Luke’s blue collar, it is made for quality and yet it is soft enough that it doesn’t irritate the dogs neck. Thank you for your great service. Luke Jr. and Mom

24 April 2024
Unprompted review
Rated 5 out of 5 stars

Best dog collars!

I have used the snazzy Fido collars on four dogs and have been super-pleased about the durability and appearance of the collars. I especially like the way the bamboo collars get softer with wear. Great quality at a terrific price!!

28 April 2024
Unprompted review
Rated 4 out of 5 stars

Nice collars with lots of color choices

I have gotten 3 collars from them now and all 3 have been the perfect size and colors that I ordered. I like how you can embroider the info on them so you don't have to have their tags on 24/7 making noise. They look really nice know too. It does take about 6-8 weeks to get them so you have to be patient.

30 January 2024
Unprompted review
Rated 1 out of 5 stars

Do not order from them

Do not order from them. Took 2 months for collar to arrive from China. Quality was good but size was wrong. They said I should have ordered an XS. Their website said XS was for Chihuahua which are 2 to 6 lbs. my dog weighs 16 lbs so I ordered next size up and it was too large. They blew off my complaint and said it was my problem not theirs.

2 February 2024
Unprompted review
Rated 5 out of 5 stars

Snazzy Fido is the only place I get my…

Snazzy Fido is the only place I get my Dog's collars! I buy the Deluxe Bamboo personalized. They are so soft and I feel good about my dogs comfort and having the phone and name on them should they get loose.
I cannot say enough great things about the collars I get from here.
I have tried others but others are so much lower quality, I now just head to Snazzy Fido when I need a collar.

2 January 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I have ordered from this company for several years. I have always been very satisfied with the products and the quality. They are very easy to order and arrives in timely manner for a custom product. I suggest you give them a try.

27 November 2023
Unprompted review
Rated 1 out of 5 stars

I had been a loyal customer for years

I had been a loyal customer for years, buying many collars from this company. The last order I placed, the collar is defective. I have reached out to correct this with the company, they will not recognize the defect and sent an insulting reply and video demonstrating how to open and close the collar, implying that I do not know how to use a collar properly despite having dogs my life. I was hoping to call and speak with someone, but the number provided on their website does not work. Beware buying something from them.

21 November 2023
Unprompted review
Rated 5 out of 5 stars

Gonna be real honest

Gonna be real honest. I have a 4 month old puppy and I ordered the bamboo collar, personalized, for him. He HATED it. It was very stiff and difficult to get on. So I ordered the fleece padded one for him. My other 2 dogs have worn a fleece padded collar from Snazzy Fido for literally 10 years and they are SO durable. Should have ordered the fleece to start with. He loves his fleece collar and it seems very comfortable. Love Snazzy Fido!

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Great to have a collar with no tag-…

Great to have a collar with no tag- easier for all my pups. Never had a problem with customer service. Shipping does take time but it's a custom made product that takes time to make. I have a lot of dogs and Snazzy Fido is my go to place for collars. Thanks for making a stand up product !

25 September 2023
Unprompted review
Rated 5 out of 5 stars

LOVE THESE SOFT BAMBOO COLLARS

I have purchased the Soft Bamboo collars for my dogs for over 5 years & 4 dogs. I usually wind up buying at least two for each dog because I get one when they are a puppy & another one at about a year old when they reach their full growth. My Mini Australian Shepherd is 7 now and still wears her collar I got for her 1st birthday. I just bought a second one for my Jack Russell. He outgrew his little one even though he's only 7 months old now! I got this one plenty big so it should last him a long time. It does take some time to get them, but they are worth the wait!

28 June 2022
Unprompted review
Rated 1 out of 5 stars

Contacted snazzy firm five times thru…

Contacted snazzy firm five times thru email with no results they will not respnond . I ordered a color the put both the same phone numbers on the collar, I wanted home phone and cell phone they don't seem to care I wish they would at least make it right.

25 February 2022
Unprompted review
Rated 1 out of 5 stars

BEWARE!!!

BEWARE!!!! It's been OVER 4 weeks and my items have not shipped. My puppy has been without a leash and collar waiting for this terrible company to ship my items. Highly discourage buying from this business.

7 December 2021
Unprompted review
Rated 5 out of 5 stars

Third time ordering

Third time ordering. Great service. Excellent quality. I’ve ordered the soft material before but this time I am trying the nylon. I’ll check for Charlie’s comfort level and get back to you.

26 November 2021
Unprompted review
Rated 5 out of 5 stars

Happy Jacks

I ordered 2 collars and leashes from Snazzy Fido, i couldn't be more happy with thd quality and workmanship of thd products.
I always recommend Snazzy to all of my friends and Family.

22 November 2021
Unprompted review
Rated 5 out of 5 stars

Great customer resolution

I ordered from Snazzy Fido for the second time this year because we were so happy with our first order. The order arrived with a typo on the two collars. Although the initial contact wasn't very helpful, he escalated the issue himself and the problem was corrected immediately. I will order again from them now that I see how committed they are to customer satisfaction. A great experience.

19 November 2021
Unprompted review

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