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Wij zijn gespecialiseerd in het leveren van producten uit verre landen. Denk aan sneakers, kleding, sieraden, tassen, elektronica, kunst en nog veel meer! Bij Sneakerspact regelen wij het hele proces, van inkoop tot kwaliteitscontroles en het importeren van jouw goederen! Benieuwd naar onze service? Bekijk onze aanbiedingen of neem contact met ons op!
Stationsplein, 1012 AB, Amsterdam, Netherlands
3.0
249 reviews
Hasn’t replied to negative reviews
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I ordered some sneakers for nearly 200 euros, and delivery was supposed to take 1 to
5 days. After 5 days, I sent an email, but there was no reply. After I confirmed that I needed to travel for 1 week, I never received the shoes!!! I send whatapps, emails... no reply
Heel heel slecht , I could not return my order , the reason is that they say you need to contact them first to get a return label .
That is very tricky because they send me the label after that the period of returning was over .
That is a shame, the thing cost 165 Euro and you can not return.
I even asked to change for a bigger size, no response.Not professional, please send a return label along with the order so people have the choice to return.Shame on you
No replies by mail or WhatsApp on given phone number. Tried to contact so many times for cancelation due to scam feeling.
Only received mail after some time was a shipping mail, that it will be deliverd after 3 weeks?
Tried still to contact them, but till now no reaction!!!
⚠️ Scam Alert: Fake Products! ⚠️
This website is a complete fraud. I received my order, but the items are fake and nothing like what was advertised. They are clearly scamming customers by selling counterfeit products.
When I tried to contact them to return the items and get my money back, they completely ignored me. They don’t answer calls or messages, and they don’t return your money.
This is unacceptable and illegal! I strongly advise anyone in the same situation to report them.
Do not trust this site—it’s a scam. Save yourself the trouble and avoid it at all costs!
Just got my pair in today, first time ordering from here. Delivery to the UK without any problems nor extra cost. Shoes were packaged great. Got delivered in approx 1 week and a half
We got the parcel... quality was great. The only issue is lead time - we placed order 10/1 and we got parcel 2/2... but at the end, quality of the item was great and we have forgotten all issues with delivery time!
Great site. the order took about 2 weeks to arrive. The quality is great en the eye for details is good 2. If u have any problems the contact is vert helpfull as well first i got a auto respond but then a person stepd in and did a great job with answering any questions i had about the package. I would recomend ordering from here and if they dont have it on the site send a pic of the shoe to them and ask if they can get it its great !
After having a miscommunication with them, I received the order and I got in touch with them. They were at the beginning, therefore it was hard for them as well.
Reply from Sneakerspact
Beste Oana Andreica,
Bedankt dat je de tijd hebt genomen om je ervaring met ons te delen. We begrijpen je teleurstelling en frustratie over de vertraging in je bestelling en het gebrek aan communicatie van onze kant. Onze oprechte excuses voor het ongemak dat dit heeft veroorzaakt.
We willen graag meer inzicht krijgen in je situatie zodat we dit kunnen oplossen. Zou je ons alsjeblieft je bestelnummer kunnen sturen via Whatsapp of Email? Dit zal ons helpen om je bestelling te traceren en je een duidelijk antwoord te geven over de status ervan.
We erkennen dat onze communicatie tot nu toe tekortschoot en werken er hard aan om dit te verbeteren. We zijn toegewijd aan het bieden van de best mogelijke service aan onze klanten en willen ervoor zorgen dat je tevreden bent met je aankoop.
Nogmaals onze excuses voor het ongemak en we hopen dat we de kans krijgen om deze situatie recht te zetten. Jouw tevredenheid is voor ons van groot belang.
Met vriendelijke groet,
Team Sneakerspact
Great service, and the products are from excellent quality.
Don’t look further when you're shopping, great service, best prices and good quality. I didn’t expect the delivery to be so fast.
He responds very friendly and fast.
He always gives good information if you ask anything.
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