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SNG Barratt Reviews 

283
•
TrustScore 4.5 out of 5

4.6

Car Parts Manufacturer
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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent products and the wide selection of parts available. Customers consistently highlight the fast and efficient delivery service, with many receiving their orders the next day, and appreciate the well-packaged items. The staff are often described as helpful, knowledgeable, and friendly, providing excellent communication throughout the ordering process. However, some people mentioned dissatisfaction with the high delivery costs, especially for small items, suggesting that alternative shipping methods could reduce expenses. A few other people also felt that there were delays in arrival dates compared to initial quotes, and some experienced issues with courier services claiming failed deliveries. Additionally, some customers noted that product descriptions were occasionally inaccurate or that parts were out of specification, requiring modifications to fit.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the ease of locating and purchasing... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency, with... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, super, and fantastic.... See more

Staff

Reviewers highlight positive aspects of staff, often describing them as helpful, knowledgeable, and friendly.... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease and efficiency, whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I find your postage and packaging could do with review. If a very small part like a seal, clip, nut, washers, particularly if the item has a lesser value than £6.99, it could save cost to pop them int... See more

Company replied

Rated 5 out of 5 stars

Being of the older generation I prefer to order by phone . I found the staff member very helpful and knowledgeable. The parts ordered arrived the next day as promised. I couldn’t ask for a better serv... See more

Rated 5 out of 5 stars

I was looking for a part for my car and despite finding some second hand parts online, SNG Barratt were able to offer me a brand new part at a very reasonable price. Part arrived swiftly and well p... See more

Rated 5 out of 5 stars

After twenty plus years of purchasing old car bits from SNB, you have refined your operation to the point where its difficult to imagine how you could improve on it further. Not the aleays chaepest ar... See more

Company details

  1. #20 of 29 best companies in Car Parts Manufacturer
  2. #36 of 60 best companies in Vehicle Parts Shop
  3. #8 of 20 best companies in Vehicle Parts Market
  4. #59 of 95 best companies in Auto parts shop
  5. #79 of 134 best companies in Car accessories shop
  6. #1 of 1 best companies in Jaguar dealer

Written by the company

Classic and Modern Jaguar Parts Specialist. The world's largest independent manufacturer and supplier of parts and accessories for Jaguar cars.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

283 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(283)

121 reviews in the last 12 months

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Rated 1 out of 5 stars

I placed an order on Monday 25th May

I placed an order on Monday 25th May, the website did not say the item was out of stock. Sent an email chasing no delivery on Thursday 28th May, no replay. Phoned Friday 29th and was told I would receive a delivery Monday 1st June which I did, thank you. Delivery is very expensive (£7.99). I manage the spares for our club, the Sunbeam Talbot Alpine Register, and send parcels with Royal Mail 48 Hours Tracked for £3.65. Our club could buy more items if the delivery charges were reduced. All in all not a great experience.
John Donegan

29 May 2026
Rated 1 out of 5 stars

The hand brake pad supplied to fit a…

The hand brake pad supplied to fit a mark 2 3.8 are out of spec as are nearly 2 mm to thick compared to originals .the mounting plate is thicker and the pad is also to thick compared to original .the back plates are missing the locking indent.took a long time to fit .luckily I anealed the brass arms to fit otherwise they would have snapped. Check with old original stock and advise new buyers to grind down or impossible to fit

29 May 2026

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