Snowball Analytics Reviews 433

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent customer service, highlighting quick, helpful, and pleasant interactions. Many appreciate the prompt responses to inquiries, often resolving issues within 24 hours. People find the product to be a great tool for tracking investments, offering detailed information, useful analytics, and an intuitive interface. The platform's ability to consolidate various accounts and provide clear visuals is also highly valued. However, some customers also noted occasional difficulties with the system feeling complex or unstable, leading to glitches and a need for frequent support. A few people experienced issues with syncing brokerage accounts, requiring manual input, and some found the help function unhelpful or responses vague. There were also concerns raised about the lack of a rolling timeout window for security and privacy.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use and intuitive... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the support... See more

Response time

Consumers find response times to be positive. Many reviewers praise the quick and thorough responses from... See more

Product

Users describe positive interactions with the product, often highlighting its effectiveness as a dividend and... See more

Website

Customers had positive experiences with the website. Many reviewers praise its clean, intuitive interface,... See more

Based on these reviews

Rated 5 out of 5 stars

Believe me when I say, with all the quality free financial tracking sites, I do not pay for portfolio tracking. Snowball is the rare exception. It captures your portfolio data nearly perfect, then i... See more

Rated 5 out of 5 stars

I had a small issue/question when setting up Snowball Analytics. I sent a question to customer service over the weekend, expecting an answer no earlier than Monday, or maybe later. Instead, I got a... See more

Rated 5 out of 5 stars

Snowball analytics is a great tool for helping me more fully understand my multiple share portfolios in depth. I can also accurately predict dividend income over the next 12 months, and review key inf... See more

Rated 5 out of 5 stars

Snowball Analytics – Highly Recommended I’ve been a happy user for quite some time. I’ve tried several portfolio software platforms, but this one has become my favorite. Recently, I bought an... See more


Company details

  1. Investment service

Written by the company

Snowball Analytics is a product for any long-term investor out there. We take the complexity out of monitoring your performance and analysing your portfolio. Get overview of all your investments in one place - portfolio performance, dividends, company fundamentals, benchmarking and more. Our main advantages are: - All your investments in one place - stocks, crypto, funds, real estate, etc. - Multiple currencies and stock exchanges - Easy data import - link your brokerage account in a few minutes (US, EU, Asia, ...) - Comprehensive dividend analytics, future dividends and our own rating of dividend companies - One-click portfolio rebalancing - Company fundamentals - Community - post your portfolio results in our Community section and get discovered by other investors


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

433 reviews

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Rated 5 out of 5 stars

Great platform, great support

I'm finding Snowball to be an extremely helpful and informative platform to use to assist with tracking my investments. I find the dividend calendar to be especially useful for my style of investing. I find myself spending a lot of time on the platform because it's so useful not to mention fun to look at. I also had a question for the help team and was very pleased with the quick and friendly reply I received. It was really encouraging to know there are real people that are helpful and friendly supporting the users.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I was having an issue with Snowball displaying data for the wrong ticker. Fairly quick response with the exact solution needed. Exactly what you want with technical customer support

27 October 2025
Unprompted review
Rated 4 out of 5 stars

Great portfolio tracker and customer support.

Friendly and efficient customer support. Platform has its flaws such as the lack cost-on-average function in which is a little disappointing, but over experience was great with a safe brokerage syncing function and friendly UI. Hope the team releases the on demand missing feature soon.

26 October 2025
Unprompted review
Rated 5 out of 5 stars

Really good value and great for portfolio performance management

I find the Snowball Analytics app and website really easy to use and is so helpful for following the performance of my portfolio. I previously kept spreadsheets but like many found the manual collation and inputting of data from my various platforms really tedious or even tricky to standardise due to the varying formats across each of the platforms. I did have an issue with one stock I recently added but when I emailed the team, they fixed it within the hour (and it was a Saturday!). Very good value too, especially if you purchase within one of their offer periods.

25 October 2025
Unprompted review
Rated 4 out of 5 stars

Portfolio Holdings and Cash Management is well structured and provides good analytics.

Excellent tool to follow the Portfolio Holdings with different valuations: either in Holding's currency or translated into your Home Currency for correct subtotals. Cash management is very good (also shows the realized gain/loss on the cash items, during the periods when cash is not invested). Additional information can be displayed in popup windows by clicking on certain cells (it shows the component parts used in calculations).
One slight thing is missing: the Foreign Exchange Gain/Loss cannot be displayed neither on item level nor at the total line. It would be important when your Home Currency is fluctuating against €,$,£,¥, etc).

14 October 2025
Unprompted review
Rated 5 out of 5 stars

TSLY dividend

I asked a question regards the valuation of an ETF I hold and got a great response in less than 24 hrs that explained things perfectly.

15 October 2025
Unprompted review
Rated 3 out of 5 stars

The sync feature is really inconsistent…

The sync feature is really inconsistent and such a pain. It frankly makes me not want to use it. If that was fixed this app would be perfect

16 October 2025
Unprompted review
Snowball Analytics logo

Reply from Snowball Analytics

Hello, we are very sorry that you are experiencing a problem. Please contact our support team via email, and we'll investigate the issue and find a solution.

Rated 4 out of 5 stars

Amazing App!

offers lots of insight, although i am having issues with my portfolio brokerage account being incorrect, and not having my correct profits.

14 October 2025
Unprompted review
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Reply from Snowball Analytics

Hello, please write to our support email, we will carefully study your portfolio and provide a solution.

Rated 5 out of 5 stars

Data, tools, and service to go with them!

I signed up for the trial with Snowball Analytics and very shortly was sold on purchasing the subscription due to the sheer amount of tools, tracking, and projections. Very impressive. Though what really thrilled me about the value in what I had spent, was when I noticed one asset had an error(from a reporting update, not Snowball) and after only an hour was reached out to by the team to notify me that the error had been rectified to account for the update which put projections right back on track.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Slick and simple but provides me with the level of complexity that I need.

The interface is slick and simple, yet provides me with customisable ways to present my portfolios how I want them. They have got the interface right - very reactive. My portfolio doesn't change much so it suites me fine to copy my portfolio into snowball from the site I use to trade within.

The customer service is congruent with it's slick, capable interface - I get answers very quickly by people who know what they're doing, so I trust the system.

I love the way I can view holdings/transations/dividends for any of the portfolios I create or the combination portfolios that give me different views of my underlying portfolios.

11 October 2025
Unprompted review
Rated 4 out of 5 stars

SNOWBALL is a great Tool,only one…

SNOWBALL is a great Tool,only one problem does the Dividens get up dated automatically?Other from that I am very happy with it thanks.This has not bin resolved regarding the CASH feature I am still in the Negative $142,686.please resolve.I am waiting patiently

4 October 2025
Unprompted review
Snowball Analytics logo

Reply from Snowball Analytics

Hi, yes, we receive dividends from the data provider, so they are updated automatically.
Please write to us via support email, we will look into this issue and find a solution.

Rated 1 out of 5 stars

Dear Snowball Analytics Team,

Dear Snowball Analytics Team,

I’m writing to express my frustration with the ongoing inconsistencies in your platform and the very poor quality of customer support I’ve experienced. It’s incredibly disappointing that there isn’t a working phone number for technical support. Relying solely on email has proven ineffective — the responses are often vague and require repeated clarification, which wastes time and leaves most issues unresolved.

While the software itself may have potential, for the average user it’s extremely confusing without clearer explanations or real-time assistance. At this point, I’m very upset with how difficult it has been to get direct and meaningful help.

I strongly urge you to improve your customer support process — especially by providing a phone line or live chat option for technical assistance.

6 October 2025
Unprompted review
Snowball Analytics logo

Reply from Snowball Analytics

Hello, we're very sorry you're experiencing this issue. Unfortunately, support is currently only available via email. However, we're working diligently to ensure the highest quality support possible. If your questions weren't fully answered, please provide a list of your questions and sign at the bottom of the email for it to be forwarded to Max. Please send this email. He'll review your questions carefully and provide you with detailed answers.

Rated 3 out of 5 stars

It's a great way for dividends logs

It's a great way to follow your investments, but I'm having issues with my SIPP not updating, likely due to my SIPP provider. I've also got data errors and find it hard to resolve them. The last issue is with my ISA, not my SIPP. my ISA added twice my dividend payments this month due to a bug showing I sold a stock, which I haven't, so I uploaded the data again and stuck now stuck with double and cant sort that out

30 September 2025
Unprompted review
Snowball Analytics logo

Reply from Snowball Analytics

Hello, please write to support email, we will find a solution to this problem.

Rated 4 out of 5 stars

Its impressive but not for a couple with 2 seperate portfolio.

It impressive. But the reason four giving 4 stars, is that i have t buy 2 apps Snowball Analytics to be able to follow my wife's porfolio. You should at least let couples that are married , to be able to add their investment together. now had to by 2 subscriptions. When i bought it i took the one to use 10 portfolio. since my wife abd have 2 seperate Weathsimple account ,they don,t merge together. I don't see the logic .

29 September 2025
Unprompted review

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