Wish I'd know about this company earlier. I stumbled across them while searching for an avalanche backpack. I was slightly concerned that I hadn't heard of them but they were cheaper and I read review... See more
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What great service! Great that you can call for any q’s and they are also super quick to respond on an email. Needed an Avalanche backpack- their knowledge and speedy service had it covered, sent over... See more
Purchased an Ortivox Litric Avabag Tour Rucksack . Great personal service from Kane, he advised on a few things unlike the big retailers and it arrived next day at the right price ready for a trip thi... See more
Visited Snowsafe office in Hove to try on a few avalanche bags as the fit for FWT free riding competitions is important. Cain was super professional, very friendly and knew exactly what he was talking... See more
Company details
Information provided by various external sources
The UK and European Leaders in Avalanche Safety Equipment for Backcountry Off Piste Skiers and Snowboarders.
Contact info
Chapel Mews 5, BN3 1HN, Hove, United Kingdom
- snowsafe.co.uk
Hasn’t replied to negative reviews
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Excellent service from Cain
Excellent service from Cain, I received proactive calls out of hours to help me with questions, plus quick responses to my emails. The Scott Patrol e22 Kit arrived within 24 hrs, hopefully i won't have the opportunity to know how well it works in the real world.
Order canceled
By mistake i orderd the same product as my brother, already got the e-mail that said the order was finished processing, i called them and within minutes the order was canceled and refunded, thanx for the service!!
Excellent service
Excellent - call the store and you speak to a real person, who has a detailed tech knowledge of the products and therfore can advise on the right choice. I bought two airbags and they were dispatched the same day.
Fast delivery and good query phone service
Bought from Snowsafe on a few occasions now and delivery always prompt as stated and helpful on phone if any queries.
Cain is very helpful
Cain is very helpful. No problems with delivery or the product.
Hassle free, great value, & quick. Perfect.
Received exactly what we ordered at a great price, dispatched & delivered very quickly. What more could you possibly want? (Except covid to bugger off so we can actually go skiiing!)
Always a great experience with…
Always a great experience with Snowsafe. Well priced with good customer service and quick delivery.
Another great experience
Another great experience buying from Snowsafe. Ordered a new shovel and probe, both were in stock and reasonably priced. Dispatch and delivery was quick and everything arrived safe and sound.
For Ortovox buy here
I ordered Ortovox avalanche essentials online and before 1400, they arrived 48hrs later. Top logistics between DPD and Snowsafe. Minimal but secure packaging too. The kit, pro light shovel, Diract transceiver and 240 light probe were all sold at very competitive prices. The addition of a record helmet sticker for £19 was £7 cheaper than on Amazon.
Cain Hayler (Snowsafe Sales &…
Cain Hayler (Snowsafe Sales & Operations Manager) has been awesome in assisting with everything related to orders and making sure customer satisfaction is above 5/5 or 100%. Reply time to questions is incredibly fast. I highly recommend Snowsafe!
Great company
Great company, personnel and product! Also, I ordered one reflector and it was delivered to my house, put in the garage by my wife and misplaced for months. A replacement was sent free of charge; when I found the first one, i contacted them, and they told me to keep both!
Great staff, great service, great product
Ordered an Ortovox backpack on a Wednesday at 1pm and it arrived on the Thursday at 10am! I had to call prior to ordering with some queries - staff couldn't have been more helpful. Great staff, great service, great product = highly recommended!
Super impressed
Super impressed. Found an item I needed and at a great price. Process & payment was very simple, Delivery cost was slightly high but justified when item arrived quickly- tracked throughout. All round great service from snowsafe. Would definitely use again for anything I needed. Very happy.
Highly recommend Snowsafe
Highly recommend Snowsafe. Very quick delivery and excellent communications. Items received are excellent quality and will definitely use this company again. A+++
A company that picks up the phone!
A company that picks up the phone and responds to emails quickly. Delivery equally as quick, easily quicker than amazon, and products at very competitive prices.
Wish more companies operated like this
Terrawest LED bike light set.
Terrawest LED bike light set.
Great product and value for money. Customer service is brilliant. Received item very quickly.
Rapid delivery great goods pleasure to…
Rapid delivery great goods pleasure to do business with
Avalanche bag and equipment arrived…
Avalanche bag and equipment arrived quickly and all as expected
These Guys were great
These Guys were great! Very kind and very helpfull.
A special thanks to Cain Hayler, which was awesome.
Very fast delivery, great pices!
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