SNUG CITY LIMITED Reviews 

Great Duvet, light weight, not bulky, drapes well

Excellent service, quick delivery and so happy with my purchase, so much so that I've ordered another 2..
Thanks Snugcity!!

Excellent communication, good product and fast delivery

Ordering and delivery were seamless . I haven’t used my goods yet , but I have had the same mattress topper before for single beds . Great quality at a great price

Great communication before I purchased the foam mattress toppers, very helpful information was provided and they generally very considerate and courteous throughout. Mattress toppers are great and have made a significant difference to our beds.

A good mattress topper at a reasonable price.

Just a lovely product, sustainably packaged, very comfortable

Easy to order, delivered on time, quality product & great value.

The matress topper i bought is very comfortable. It helped me improve my sleep and back pain from my sciatica. Highly recommended

Mattress topper was sent very promptly.
When I unwrapped it I was a little unsure that it would be as comfortable as I'd hoped when ordering it, but I've been sleeping on it for over a week now and it is lovely. Incredible value for money!

Good product (bamboo pillow)... delivered in good time... good comms.

This mattress topper cover was advertised as cool max brand. When i received it, discovered it was not thee same as advertised and not cool max. Feeling misled. Tried calling Snug city and left message, but they didn't call me back. Beware.

Fitted baby mattress was just what we were looking for,and made of Terry Towelling,delivered by our friendly Hermes man within a few days - excellent!

My wife loves it
Super fast delivery!

Excellent service - kept informed - product was exactly what they said it would be - fast delivery.

Ordered goose feather quilt which i haven't received it ....these people are scammers

I'm giving SnugCity 5 stars because of their excellent, insurpassable Customer Service.
A good company not only provides you with a good product but also excellent customer service (especially when something goes wrong).

I was given a SnugCity single mattress topper as a gift, it is excellent quality. So I wanted to buy another for my wife for the other side of our £7k adjustable Opera bed for an extra luxurious feel and extra comfort (basically 2 large single beds fitted together with £1.5k mattresses on each side).

When I visited the SnugCity website I couldn't find the topper I wanted and ordered a feather and down one instead. It wasn't what we expected and their was a problem with the fabric with feathers coming through which should not have occurred with the correct Cambric feather proof fabric.

There was an obvious fault by the manufacturer using the wrong fabric and supplying SnugCity with an inferior product which was not their fault and not to SnugCitys standards. They took the matter very seriously and only asked me to send a photo.

SnugCity made every effort to ensure the problem was resolved. They sent us a replacement Dual Layer (exactly what we wanted) by express delivery and refunded the difference we paid for the slightly more expensive faulty topper.

I consider great customer service to be worth its weight in Gold and I shall certainly be buying more products from SnugCity's impressive range in the future.

Quick delivery, well packaged and well priced.

Fast delivery and good product
No issues