Package never delivered. I had insurance on delivery. The tracking they provided showed it was delivered across the country, despite my shipping address being entered correctly on their website. Unabl... See more
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Charged me for a bean bag and shipping protection. Tracking number was sent and then tracking said “returning parcel.” I sent four emails to which I received no reply. I am now filing a dispute wi... See more
Never received my order. Straight scam. Oder it through Facebook. If you see this company run!!! This was my confirmation #. A shipment from order #5466 is on the way SNUGGROVE ORDER #546... See more
Like so many others have written, I too was scammed!! The company sends you emails confirming your order. In my case, it was for a bean bag. They sent me emails with tracking information but the w... See more
Fraud and they keep using my card to bill multiple times
I ordered two beanbag chairs from these people. They have charged my card every day for three days now $200 every day! Nobody gets back with me. There’s no way to contact anyone except through email and they do not respond through that. These people are absolutely fraudulent and now I have to deal with my bank to get my money back. I had to also shut down my card. This has been an absolute nightmare.
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