Snugs Custom Fit Reviews 

272
•
TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

They needed a little tweaking but are comfortable and have transformed my Shure 846. If you're new to custom sleeves, they're tight but clearly have to be for amazing isolation. You'll never go ba... See more

Rated 2 out of 5 stars

The moulds themselves fit perfect in my ear, and when everything is going right, they have been amazing. However, I have the sound brenner wave IEM’s, and I don’t know if they’re just using the wrong... See more

Rated 4 out of 5 stars

They fit my ears easily and definitely stay in unlike the Sony WH1000MX3 tips, which despite 7 types none would stay in. However, they stick out much more and this look renders them unsuitable for my... See more

Rated 5 out of 5 stars

There are two aspects that I can rate highly: the product and the service. The product transforms regular earphones into rock solid devices that, even dripping in sweat, don’t budge. Make sure that yo... See more

Company replied

Company details

  1. Electronic spare parts

Written by the company

Discover Snugs unrivalled custom-fit hearing protection and tips for earphones. Using the latest technology including 3D printing, our custom fit range offers a secure, comfortable fit. Custom tips available for over 250 different earphones and IEMs. The range also includes sleep plugs, swim plugs and hearing protection for different noise environments.


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3.8

Great

TrustScore 4 out of 5

272 reviews

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3.8

All reviews

(272)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality

A fantastic product backed up with amazing customer service!
What more could you want?

3 September 2020
Unprompted review
Snugs Custom Fit logo

Reply from Snugs Custom Fit

Thank you Oscar for being a great beta tester, I am so glad you love your SnugsKidz.
Hope you have a great weekend

Rated 5 out of 5 stars

Roni (9 years old) says

Roni (9 years old) says - they are good!

3 September 2020
Unprompted review
Snugs Custom Fit logo

Reply from Snugs Custom Fit

Thank you Roni for being a great beta tester, I am so glad you like your SnugsKidz.
Hope you have a great weekend

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. Product quality is fantastic. Customer service is fantastic. I would 100% recommend these guys.

17 August 2020
Unprompted review
Snugs Custom Fit logo

Reply from Snugs Custom Fit

Thank you James for your lovely review!

Rated 5 out of 5 stars

A step above the options out there...

Absolutely fantastic customer service And an outstanding product.... extremely comfortable and help to produce a great sound from your iems...
Highly recommended!

13 August 2020
Unprompted review
Snugs Custom Fit logo

Reply from Snugs Custom Fit

Hello Peter.
Thank you for your great review, we are so glad you love your snugs.

Rated 5 out of 5 stars

Snugs deserves 5 star service.

It is my first time to have music player A&K SR25 and IEM earphones CA Andromeda 2020. Then I joined head-fi.org and met a new nice friend through the website. He adviced me about Snugs, so I can have my own custom Andromeda 2020. At first I didn't understand and didn't really believe that Snugs would help with sound quality.

I had to see an Audiologist to make a customised impression of my ears so that the Snugs would fit perfectly. Then when I got them, one of them was a bit too tight. I contacted Snugs, and got Emma to help me. But then it went quiet til I thought that was it. Then today just out of the blue I have got a post packet from Snugs and it was an extra piece that now fit my ear much better and of course, it help to give such a different sound quality.

Snugs deserves 5 star service and best product.

28 July 2020
Unprompted review
Snugs Custom Fit logo

Reply from Snugs Custom Fit

Thank you Meechai for your lovely review!

We will remake your Snugs within 30 days of receipt with adjustments - we are thrilled you now have the perfect custom fit!

Rated 5 out of 5 stars

Fast

Fast, efficient and friendly service - excellent product for me

21 July 2020
Unprompted review
Rated 5 out of 5 stars

Great fit for AirPods

Great fit, my AirPods don’t fall out now

9 July 2020
Unprompted review
Snugs Custom Fit logo

Reply from Snugs Custom Fit

Thank you Gavin for your review, so glad Snugs help keep your AirPods in your ears!

Rated 3 out of 5 stars

Have a couple of products for my air…

Have a couple of products for my air pods and very happy with them so ordered a pair for my air pods pro and disappointed with the fit. The air pods pros just keep popping out. Disappointing.

2 July 2020
Unprompted review
Snugs Custom Fit logo

Reply from Snugs Custom Fit

Hello Majid, Thank you for your feedback, I am so sorry to hear you are having fitting difficulties with your AirPodPro with Snugs. We can make adjustments for you no problem. I will message you with the details we need to make the adjustments. I hope you are having a good day.

Rated 5 out of 5 stars

Excellent with MW07 Plus

Excellent! I've had my SnugsPro for a couple of days now and have them paired with a set of Master & Dynamic MW07 Plus's. I always have a hard time getting in ear monitors to fit. I previously had a pair of custom fit Braggi's, but the charging unit stopped working. These work way better and fit much better. They are super comfortable. The sound of the MW07's is much improved as well. The only inconvenience is that they don't fit in the charging case with the tips on, but I knew that was going to be an issue going in. It is a small price to pay for great fit and great sound. Thank you Snugs!

26 June 2020
Unprompted review
Snugs Custom Fit logo

Reply from Snugs Custom Fit

Thank you Mark for your lovely review, we are happy to read that you love your Snugs with your Master & Dynamic MW07 Plus's!

Rated 5 out of 5 stars

The fit is great

The fit is great, very comfortable. Presentation case is really handy. Looking forward to using them!

25 June 2020
Unprompted review
Snugs Custom Fit logo

Reply from Snugs Custom Fit

Thank you Gillian for your lovely review, we hope you continue to enjoy your Snugs!

Rated 5 out of 5 stars

Great service

Great service, I’ve got 3 sets, use them all the time. Lots of running and travelling, they are perfect

28 May 2020
Unprompted review
Snugs Custom Fit logo

Reply from Snugs Custom Fit

Thank you Andrew for your lovely review, we are pleased you can use your Snugs for lots of different activities. Happy running!

Rated 5 out of 5 stars

SnugsPro with Sony WF-1000XM

SnugsPro with Sony WF-1000XM.
I was very enthusiastic when ordering. Intention was to get a good fit for the inears, which otherwise are not staying in my ears. Running was not even a option. I purchased the Sony headphones because of their outstanding sound quality and they did not disappoint. But with the first Snugs - this was lost! Dynamics were gone.
It was just not fun to listen. I expected an improvement in sound-quality because of the tight fit but this was just not the case with the first ones.

Customer service was excellent. They got to the root of the problem and I got a replacement which works like expected -the fit got better (inserting the inears into the snugs) and the sound improved.

I have no problems attaching them or getting out. They also stay during sports.
The lackluster colours on the delivered items have very little to do with the impressions the website wants to give. Silicone is just not so bright and shiny.
Ordering and delivery were flawless.

22 May 2020
Unprompted review
Snugs Custom Fit logo

Reply from Snugs Custom Fit

Hello Oliver. Thank you for your feedback. I am so sorry to hear you are experiencing a sound issue with your Snugs. We can make adjustments to the borehole to help sort out your sound problem. We will contact you directly via email. We hope you have a great weekend.

Rated 5 out of 5 stars

A professionals view

Hands down the best company to deal with. I got custom molded in-ear headphones with them for professional work as I work in the music industry and one of the tips didn't fit properly they replaced it sent another one really clear communication throughout. And then went back and got earplugs for live music and these again fit perfectly. Great experience overall.

21 May 2020
Unprompted review
Snugs Custom Fit logo

Reply from Snugs Custom Fit

Hello Callum Thank you for taking the time to review the Snugs music protection. We are so glad you are happy with the product. We hope you have a great weekend Stay safe :)

Rated 5 out of 5 stars

This is my 3rd pair of snugs (have Bose…

This is my 3rd pair of snugs (have Bose power sport, beats powerbeats pro and AirPods Pro) now can’t do without my custom pros for any earphones I have or get.

Great product and customer service on point.

Costs me a clean fortune of course but couldn’t do without now.

21 May 2020
Unprompted review
Snugs Custom Fit logo

Reply from Snugs Custom Fit

Hello Gary, thank you for your review, so glad you love your Snugs, we hope you have a great weekend. Stay safe.

Rated 5 out of 5 stars

I love Snugs

I love Snugs

I bought my first pair of Snugs in December 2017 which were still going strong until i lost them, together with the second pair for Wireless Headphones I bought in 2019.... so incredibly annoying....!

So i have just purchased 2 new sets, one for wired and one for wireless headphones... they are a necessity

I wont lie - they do take a little getting used to.... but it is very worth it.

The initial reason i bought the Snugs was because i could not find a pair of headphones that would stay in my ears when i exercise. I went through so many headphones claiming that they would stay in, but none ever would. The Snugs were a game changer, when running, cycling or in the gym, they would never fall out and the Noise Reduction is fantastic.

My Son also has a set of Snugs Go - and he is chuffed with them.

18 May 2020
Unprompted review
Snugs Custom Fit logo

Reply from Snugs Custom Fit

Thank you for Jason for your lovely review, we are thrilled you love your Snugs and that your son is chuffed with his SnugsGo too!

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