Snus24 Reviews 1,114

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the fast delivery service, often noting that orders arrive quicker than expected, even for international shipments. People are also very satisfied with the wide selection of products available and the competitive pricing, finding excellent value for their money. The ordering process is described as easy and straightforward, and the customer service is frequently highlighted as exceptional. However, some customers experienced issues with delayed deliveries, with packages sometimes remaining in transit for extended periods without updates. A few people also reported difficulties with customer support responsiveness and problems with orders not being shipped or items missing from their packages. Additionally, some consumers mentioned unexpected customs charges and delivery fees, which increased the overall cost.

What people talk about most

Delivery service

Users describe positive interactions with delivery services. Many customers praise the fast and quick... See more

Order

Reviewers highlight positive aspects of order. Customers praise the ease of ordering and the fast shipping,... See more

Product

Customers had positive experiences with product. Reviewers praise the delicious snus, wide range of choices,... See more

Price

Clients share positive opinions on price, consistently highlighting competitive and low prices for a wide... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been ordering from Snus24 for a couple years now and my experience has been excellent. There's a huge range of products and low prices. The only issue I have is receiving no response when I a... See more

Rated 5 out of 5 stars

I found Snus24.com to be an easy and straightforward website to use. The layout is clean, and it’s simple to browse and pick the products I want. Pricing is competitive, and they offer a solid selecti... See more

Rated 5 out of 5 stars

Snus24 deserve 6 stars! My ordering process through to receiving my order in Australia in record time has nothing but exceptional. Their support team responded promptly, were friendly and shipped my o... See more

Rated 5 out of 5 stars

Perfect, fast service. If you’re in the UK, it’s best to order no more than six tins at a time. Larger quantities can attract attention at customs, and because snus is often misunderstood, duty... See more


Company details

  1. Tobacco shop

Written by the company

Snus24 are selling high quality snus online worldwide since 2013.

Snus24

Written by the company

Snus24 works with high quality products and speedy shipments. We focus on satisfying our customers by providing the best service. Our customers are our first priority. We take full responsibility for our products. Our vision is first and foremost to deliberately work with sustainability, also engage hand in hand with a long term profit. We aim for our customers and other parties to feel safe and confident with us and the business we conduct.

Fresh products guaranteed.

Fresh snus, we guarantee it!

We always guarantee fresh products with high quality.

Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Replied to 5% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

They stock the product I want and…

They stock the product I want and delivered FAST to the US. The last 3 companies I used from Sweden took 14 days to arrive (even with UPS Express). Snus24 took less than 5 days. Will order from them again!

19 March 2025
Rated 5 out of 5 stars

They took my order fast and with care…

They took my order fast and with care and included some candy with it which is great. In america they are trying to crack down on snus and I am very grateful for them sending it out to me. I hope you guys stay having some selections available for us since the evil FDA of America is cracking down on people who try to find a healthier alternative to smoking.

24 March 2025
Rated 1 out of 5 stars

Never received

Never received package and all company says is " it shipped"
Well ya but I never received it?

18 March 2025
Rated 5 out of 5 stars

Fast service with long expiry dates

Easy to navigate site with all the products you could want.

Quick and easy to order and you get email updates along the way.

From ordering Sunday evening I had fresh snus in my hands Thursday afternoon.

21 March 2025
Rated 1 out of 5 stars

Help, where is my order

I made a purchase on March 16, 2025 and all went well. I received conformation on the order and a UPS tracking number showing a delivery date on March 19th. Now it is March 24th and I have not received my order. It is "clearing customs." I am beginning to think That I will never see my order.

16 March 2025

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