Snushaven Reviews 133

I had to contact customer service after a package had been lost. I spoke to someone called Ian and they sent me a replacement almost immediately. Friendly service like this is what makes me loyal to this company.

Ian helped me through a refund, very easy and great customer service

Ian is the best employee on snushaven he helped whit my order an helped when something was wrong whit my package, Ian is the man

Ian from The customer service helped me really well when there where some problems with the processing from my order.

I’ve recently ordered a lot from snushaven and it never disappoints. They forget to send me 7 tubs but when I told I some tubs they immediately send me the missing tubs. I really recommend to order from snushaven if you like snus.

I placed an order last week, and by Monday, it still hadn’t been shipped. This is really poor service, and I can't recommend it. I contacted them when my order hadn't arrived, and the response I got was a cold, unhelpful comment saying it would arrive a week later. I’ve seen some people happy with how they’ve handled the shipping, but for me, it’s been miserable. No one wants to wait so long for their items, and the lack of proper communication just makes it worse. The cold response was almost laughable—it doesn't seem like they care about getting more customers if this is how they handle things. They really need to get their shipping process under control.

I won a free giveaway through instagram and they have already sent my free items out I had couple of questions about what I was receiving and they gave me straight through answers I will be buying from this website from now on

Very good won a giveaway and he sent it out for free highly appreciated

Excellent company. Great products.

Fast delivery great service

Great brand, amazing customer service prices are very good wouldn’t buy from any other site

I ordered there for my first time and it was great, it came just after a week of ordering. I would buy again just if I had the money

Great experience ordering with snushaven, my package came on time and i got an extra tub. would recommend

My customer service with Ian was such Good experience, easily the best experience I have had with any company, he helped me so much and got my problem fixed.

I placed an order from snushaven hoping to have a good experience and so far have not. I ordered on the 28th and since than had an email saying they were having shipping issues but my order wasn’t affected according to Reuben who I spoke with through email. but still there has been no movement
(Update). Everything has been corrected with snushaven response to emails. I just hope shipping goes well with royal mail. I would recommend them completely
(Ending) Got my product, camo was wrong mg and killa dark cherry was not sent but they sent killa cherry cola. Also no free tub like advertised. But overall decent experience.

unfortunately there were misunderstandings with the package, however the package is arriving after I wrote to the assistance, super helpful, thank Ian for assisting me, I highly recommend this site!❤️

So i have problems with my delivery and i wrote to snushaven instagram, and Ian help me to solve the problem, brilliant work from him, very cool guy and shop also!! Recommend to all of you to order from snus haven

great website. huge variety of differend pouches for your daily need. 10/10

Great customer service, there was a issue with my package and Ian helped me a lot had very good communication and sent me a new one right away super happy with everything definitely will order again.

the customer support is really great, i had an inconvenience with my package because of the courier and Ian really helped me.