SnusMe.com Reviews 3,640

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,303 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, with many orders arriving quickly even from overseas. People are consistently satisfied with the product quality and the wide selection available, often highlighting that prices are competitive and offer good value compared to local options. The ordering process is generally described as easy and efficient. However, some customers occasionally experienced issues with their orders, such as missing items or receiving incorrect products. A few people also noted concerns about packages arriving partially opened or damaged, and some mentioned that shipping fees can be high. Additionally, a small number of reviewers reported problems with customs, including delays or issues with delivery, and a few felt that the product received did not match their expectations regarding strength or authenticity.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Product

People report positive experiences with product, often praising the freshness, quality, and variety of items.... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the fast processing and shipping, with... See more

Price

Customers consistently note positive experiences with price, often describing them as good, great, or cheap.... See more

Quality

Users describe positive interactions with quality. Many customers praise the freshness of products, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always deliver. Fast shipping even coming to the US from Europe. FDA clearance is not in their control, but they've always been released (2-3 days in customs). They add stickers saying it contains nic... See more

Company replied

Rated 5 out of 5 stars

Always very easy to order from. Sometimes shipping can be a nightmare, but it's not their fault. Its good ol FedEx being slow or losing packages. But SnusMe always gets it handled when there's issues... See more

Company replied

Rated 5 out of 5 stars

ordered on tuesday delivered on thursday 3 countries away, insanely fast shipping! ordered at 14pm shipment was ready at 15pm. package arrived non described and well protected. whole order was com... See more

Company replied

Rated 5 out of 5 stars

They have GREAT PRICES, so I save money even with the shipping costs. They have a MUCH LARGER selection than what is available locally, so I am always trying new flavors/brands. They have EXCELLENT CU... See more

Company replied


Company details

  1. Tobacco Exporter
  2. Tobacco shop
  3. Tobacco supplier

Information provided by various external sources

SnusMe.com - Quality Swedish snus, at your doorstep!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Would recommend

Only ever had a problem with shipping/customs once, they were quick to reply and reconcile the issue. Great company, great customer service!

5 March 2026
Unprompted review
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your kind words! We’re happy to hear our team was able to resolve the issue quickly and that you’re satisfied with our service.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

I only tried a couple of cans but I had…

I only tried a couple of cans but I had pretty good strong with decent flavor

4 March 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for sharing your experience! We’re glad to hear you enjoyed the strength and flavor of the cans you tried.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

The loop creamy cappuccino have…

The loop creamy cappuccino have absolutely no flavor. I’ve wanted $70

5 March 2026
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Reply from SnusMe.com

Hi,

We're sorry to hear the flavor didn't come through for you. That's definitely not the experience we want you to have, especially at that price point. Please reach out to us at support@snusme.com with your order details so we can look into this and help sort things out.

Kind regards,
SnusMe Team

Rated 5 out of 5 stars

Extremely fast shipping time

Extremely fast shipping time. Huge variety of products, strength, brands & flavors all for a good price. I place large orders due to the shipping cost. Look forward to placing my next order.

5 March 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your awesome review! We’re delighted to hear you’re happy with the fast shipping, wide variety, and pricing, and we really appreciate your large orders and continued trust in us. We look forward to your next order!

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Haven’t been disappointed once

I’ve been ordering from SnusMe for a while and I have not been disappointed once. Extremely fast shipping for all kinds a great product. This is the best place to buy from and that’s why I keep returning.

5 March 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you so much for your loyalty and amazing feedback! It means a lot to hear that you’ve never been disappointed and that our fast shipping and products keep you coming back.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Great company

Quick shipping, good selection and wonderful customer service

5 March 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your review! We’re really happy to hear you’re pleased with the quick shipping, product selection, and our customer service.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Fast delivery, lots of choices

Fast delivery, good price and so many choices. If you know what you like flavor wise and want to try some other flavors or brands, nothing beats SnusMe.

14 January 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for the fantastic feedback! We’re really glad to hear you’re happy with the fast delivery, pricing, and wide range of flavors and brands, and we love being your go-to when you want to explore new options.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Great first experience

Friendly customer service. The website is easy to navigate and works well. The products I found to be high quality, and honestly opened my eyes to how bad it is here.
The only suggestion I have would it would be nice if people could have some kind of positive feedback system, e.g. a thumbs up.

Just about to place my next order.

Oh and if I were reaching to find something for constructive criticism, it might be nice if an automated email would go out if something was on back order and was going to delay the shipment.

16 January 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you so much for your thoughtful review and suggestions! We truly appreciate hearing that you value our friendly customer service, easy-to-use website, and high-quality products, and we’re excited you’re about to place your next order. We’ll share your great ideas about a positive feedback system and backorder notifications with our team to consider implementing.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

How fast the delivery was

How fast the delivery was. I wasn’t expecting it until later but then the tracking popped up and was like wow.

4 March 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your feedback! We’re thrilled to hear the delivery surprised you with how fast it arrived, those "wow" moments make our day.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Reliable and honest

Reliable and honest. Good communicators if there is any issues

28 December 2025
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your kind words! We’re glad to hear you find us reliable, honest, and good at communicating any issues.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Quick and fast delivery

Quick and fast delivery, order was correct

3 March 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your feedback! We’re glad to hear your order arrived quickly and everything was correct.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Easy website to navigate

Easy website to navigate. Products are plentiful if you're open to trying new brands at times. Plenty of selection.

14 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your review! We’re happy to hear you found the website easy to use and enjoyed the wide selection of products and brands available.

Best regards,
SnusMe Team

Rated 1 out of 5 stars

Not Delivered on Time

When I made the purchase, your site said it would be delivered on Friday, 27 February. It was not and I am not in Florida to receive it. I left on the 28th. I am asking my bank to get a refund from your company because it did not deliver on time.

28 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

We’re very sorry to hear about the delay and the inconvenience it caused. Please reach out to our support team at support@snusme.com so we can look into the situation in detail and help resolve it as quickly as possible.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Delivery Time Improved

I've ordered a few times. Product on point. Pricing not hateful. But delivery was taking 4/5 weeks to Pennsylvania. This last order was 8 days from order to my door.

2 March 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for sharing your experience! We’re glad to hear your latest order arrived much faster, and we appreciate your continued support and patience with earlier deliveries.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Great service

Great service. Parcel arrived from Sweden to Luxembourg in 2 working days. Highly recommended.

26 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your kind words! We’re delighted to hear your parcel arrived so quickly and that you’re happy with our service.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Highly recommend

Excellent choice and fast delivery!

2 March 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your feedback! We’re thrilled to hear you enjoyed the selection and quick delivery.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Will be ordering again

I normally use snusdaddy but they wont ship to the US. Luckily snusme does. They had everything I needed priced very well. Shipping was even faster than snusdaddy

27 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your review! We’re glad you found everything you needed and that our shipping exceeded your expectations. It’s great to have you with us!

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Fast shipping to USA

Great selection. Fast shipping to USA and better options than available to me locally

26 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your review! We’re glad to hear you’re enjoying our product selection and that your order reached the USA quickly. It’s great to know we can offer more variety than what’s available locally.

Best regards,
SnusMe Team

Rated 2 out of 5 stars

F*** fedex

Package was sent via fedex, the worst carrier in the world. Because of that order got delayed in customs. Prices are good but nothing in the world is worth dealing with fedex.

25 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your honest feedback. We completely understand your frustration with the shipping delay and are sorry it affected your experience. While FedEx usually provides reliable service for most of our customers, unfortunate mishaps can happen from time to time. We truly appreciate your patience and understanding.

Best regards,
SnusMe Team

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