They have genuinely been amazing ! Many successful orders, Sales, prices, product range, quality, the whole experience has been top notch. Enjoyed thoroughly. Its unfortunate the site has been shu... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They have GREAT PRICES, so I save money even with the shipping costs. They have a MUCH LARGER selection than what is available locally, so I am always trying new flavors/brands. They have EXCELLENT CU... See more
Company replied
if i could give 100 stars i would. this is the best company for shipping to the US and they deal with all the customs and imports for you and if there are any problems they take care of you i have ord... See more
Company replied
ordered on tuesday delivered on thursday 3 countries away, insanely fast shipping! ordered at 14pm shipment was ready at 15pm. package arrived non described and well protected. whole order was com... See more
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Company details
About SnusMe.io
Written by the company
SnusMe.io is the current global SnusMe store, operated by Setas Group AB in Lidköping, Sweden. We specialise in tobacco-free nicotine pouches for adult customers and offer more than 600 products across a wide range of brands, strengths, flavours, and formats.
Customers can browse by brand, flavour, strength, and pouch type, with international shipping available to eligible countries. Orders are normally dispatched within 24 hours using express carriers such as FedEx and UPS, although delivery times may vary depending on destination, customs processing, and local regulations.
SnusMe.io replaces our previous snusme.com store as our international platform. We are currently merging the old snusme.com Trustpilot profile into this new SnusMe.io profile so that customers can find the correct and up-to-date place to review us.
For support, order questions, or tracking help, contact us at support@snusme.io.
SnusMe.io is intended only for adults of legal nicotine age.
Contact info
Box 612, 53116, Lidkoping, Sweden
- info@snusme.io
- snusme.io
4.6
Excellent
4k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Super fast delivery 🥳
28 April 2026
Reply from SnusMe.io
Hi,
Glad it got to you in no time. Thanks for the review.
Best,
SnusMe Team
Reply from SnusMe.io
Hi,
We understand the concern, and we take product authenticity very seriously. Just to clarify, the code on the can isn't actually a QR code but a track and trace code, which requires special scanning equipment and won't work with a regular phone camera. As for the off-center placement, that can occasionally happen due to manufacturing variations during production. We only sell legitimate products sourced directly from trusted suppliers, so you can feel confident about what you've received. That said, if you'd like us to look into your specific cans further, please don't hesitate to reach out at support@snusme.com and we'll be happy to help.
Best regards,
SnusMe Team
Fast delivery to US!
27 April 2026
Reply from SnusMe.io
Hi,
Always great to hear the US deliveries are arriving quickly! Thanks for the review.
Cheers,
SnusMe Team
Good very fast delivery
9 April 2026
Reply from SnusMe.io
Hi,
Appreciate the kind words! Thanks for the review.
All the best,
SnusMe Team
Quick shipping
Quick shipping, Good packaging, Notifications system. Company is amazing! Cheers!
27 April 2026
Reply from SnusMe.io
Hi,
Glad the whole experience from packaging to notifications was on point! Thanks for the kind words.
Warm regards,
SnusMe Team
Reply from SnusMe.io
Hi,
Great to hear the selection hit the mark and that your order reached you quickly. We work hard to keep both the range and the shipping on point, so that's good to know!
All the best,
SnusMe Team
Reply from SnusMe.io
Hi,
That's the trifecta we're always going for: smooth ordering, quick delivery, and prices that make sense. Really glad it all came together for you!
Cheers,
SnusMe Team
Reply from SnusMe.io
Hi,
Five stars means a lot to us, thank you! We hope to see you again soon.
Kind regards,
SnusMe Team
Reply from SnusMe.io
Hi,
Love hearing this! We put a lot of effort into expanding the range and keeping things affordable, and it's great to know it shows. See you next order!
Best,
SnusMe Team
Quick great service at reasonable…
Quick great service at reasonable prices with great selection!
24 April 2026
Reply from SnusMe.io
Hi,
That really sums up what we're going for, so thank you for taking the time to share it. Really glad you had a great experience!
Warm regards,
SnusMe Team
Great service
Great service, order several times, my order got damaged once but got my money back really quickly.
28 November 2025
Reply from SnusMe.io
Hi,
Always great to hear from a returning customer! Sorry to hear about the damaged order, but glad the team got that sorted out quickly for you. See you on the next one!
All the best,
SnusMe Team
Quick shipping on this order
Quick shipping on this order. Good price and product always
24 April 2026
Reply from SnusMe.io
Hi,
Good to hear the shipping was quick and that we've been consistent for you on price and product. That kind of feedback is always appreciated!
Cheers,
SnusMe Team
The use of the site was very easy and…
The use of the site was very easy and clear, and the delivery was very fast
22 April 2026
Reply from SnusMe.io
Hi,
Smooth and fast is exactly what we aim for, so really glad it came through that way for you!
Best,
SnusMe Team
Arrived with a minimal delay by FDA
Arrived with a minimal delay by FDA! Product is great and shipping was fast.
23 April 2026
Reply from SnusMe.io
Hi,
Customs delays can be a bit of a waiting game, so we're glad it still found its way to you without too much hassle. Great to hear you're happy with the products and the shipping speed!
Kind regards,
SnusMe Team
Reply from SnusMe.io
Hi,
Getting orders across to the US quickly is something we take pride in, so great to hear it landed fast!
Best,
SnusMe Team
Great customer service
Great customer service
Fast shipping
Excellent products
Being from America I did have a issue with Fed x loosing a package after requesting more info from Snusme to which they have said they will issue a refund
23 April 2026
Reply from SnusMe.io
Hi,
Really glad to hear the products and service hit the mark! Sorry about the trouble with the lost package, that's never a fun experience. We appreciate your patience while we get that sorted out for you.
Warm regards,
SnusMe Team
I am missing two cans of my order.
23 April 2026
Reply from SnusMe.io
Hi,
Sorry about the missing cans. Please get in touch with us at support@snusme.com with your order details and we'll take care of it for you.
All the best,
SnusMe Team
Great experience with company
Great experience with company, fast shipping, great packaging and quality product. First time using but sold for life
22 April 2026
Reply from SnusMe.io
Hi,
Welcome to the SnusMe family! First time to sold for life is exactly the kind of thing that puts a smile on our faces. Really glad the whole experience delivered!
Cheers,
SnusMe Team
Reply from SnusMe.io
Hi,
We're really sorry to hear that. Receiving less than half of your order is completely unacceptable. Please reach out to us at support@snusme.com with your order details and we'll get this resolved for you as soon as possible.
Kind regards,
SnusMe Team
Reply from SnusMe.io
Hi,
Short and sweet, and we'll take it! Thanks for the kind words.
Best,
SnusMe Team
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