Snus Vikings Reviews 

440
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service and incredible prices that are significantly cheaper than what you typically find in local shops. Consumers also love the extensive product selection, easy-to-navigate website, and the pleasant reward schemes or extra freebies included with their purchases. Some reviewers were not happy with delivery delays, noting that packages occasionally took several days longer than expected to finally arrive at their destination. A few people also reported instances where shipments were heavily delayed or tracking updates were missing completely, causing noticeable frustration among buyers.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the remarkably fast and... See more

Price

Reviewers mention positive feedback about price, noting that items are significantly cheaper compared to... See more

Product

Customers consistently note positive experiences with product, highlighting the fantastic selection and... See more

Order

Consumers find order experiences to be mixed. Many customers praise the fast, free next-day delivery, great... See more

Service

People report high satisfaction with the service, describing it as reliable and consistently outstanding.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really like Snus Vikings. They have great choice while bringing in new and improved products and designs. Their point system is brilliant and brings some excellent savings. Delivery is next day... See more

Rated 5 out of 5 stars

I’m thrilled that my favourite flavours are in stock and all from one company ! I’m sick of having to buy from 2/3 different companies. A month ago I had to import Velo Blackcurrant and Velo Blue rasp... See more

Rated 5 out of 5 stars

I still give these guys 5 stars and 10 if I could. Parcel did arrive one day later than normal but I wasn't bothered. They have always been great. They always send me fresh stock and have always been... See more

Rated 5 out of 5 stars

Never had any problems with my purchases, sometimes even had a freebie thrown in too. Really quick delivery so I’ve got no complaints at all with my buying experience at snus vikings


Company details

  1. #31 of 39 best companies in Tobacco shop
  2. #39 of 53 best companies in Confectionery
  3. #41 of 71 best companies in E-commerce service
  4. #91 of 116 best companies in Electronic cigarette store
  5. #86 of 115 best companies in Vaporiser shop

Written by the company

At Snus Vikings, we're more than just a retailer – we're your partner in the journey towards a smoke-free life. With a mission to support individuals worldwide in breaking free from the grip of traditional smoking, we offer a curated selection of legal nicotine pouch products. Our commitment to providing healthier alternatives stems from our belief in the transformative power of choice. Embracing innovation and quality, our products are meticulously crafted to offer a satisfying experience without tobacco. Join us in redefining nicotine consumption for a healthier, smoke-free future, both in the UK and around the globe.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

440 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(440)

299 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

bad delivery and customer service

I bought three products on 05/09/26 using the 2 day delivery option for inpost. As it was a Saturday I asked the ai chatbot and it said the order will be dispatched on Monday and delivered on Tuesday. it is not 12/09/26 and I have not received my order. The customer service email is practically non existent so don't bother asking for support. I had bought one product from the 99p line but I ended up getting charged £3.99 for the product. The support didn't reply to my emails inquiring about this. No refunds or anything. This isn't the first time I've had a bad experience with delivery and i won't be using snusvikings again.

10 September 2026
Unprompted review
Rated 1 out of 5 stars

Placed an order specifically for the…

Placed an order specifically for the next day delivery.
Ordered before midday Tuesday. Had no tracking number or anything. Wednesday comes and still nothing so I visited the live chat on the website, got through the bot which said a team member (human) would take over.
I sent several messages and got nothing no reply but in the middle of waiting they sent me a tracking number so the items were to be delivered Thursday. This meant they're now sitting outside my front door until 25th September when I return from holiday and ive also had to spend extra in the shop to get what i ordered. Still no correspondence either

9 September 2026
Rated 5 out of 5 stars

Perfect as always

Perfect as always! Best prices, super fast delivery. Only issue at min is no blue raspberry Pablo silver but went for gold instead.

8 September 2026
Rated 1 out of 5 stars

I’ve still not received my order

I’ve still not received my order, it was quick to ship out the warehouse but it seems the postal company cannot drop it off at the locker and have instead done a uk tour with my package.

4 September 2026
Rated 1 out of 5 stars

It’s hard to get in touch with them

It’s hard to get in touch with them, ordered last Saturday still hasn’t been shipped. I have sent emails and emails waited for customer service in chat but no response. No customer service number. It’s really bad

5 September 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look