I had the pleasure of having Ann-Marie over at Soaposh do my soap cosmetic safety assesment and she was AMAZING! Ann-Marie answered all my 10 million questions in a quick and timely mannor and to say... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy to find the products on the website, Technical Info available, good quality products that were well packaged and arrived safely in good condition.
I was hesitant about ordering with this company as Google turned up some reports that were worrying. I needn't have worried as every order I have placed has been fulfilled and when an item wasn't in s... See more
Effort to accommodate me in Europe was above and beyond! Re-packed my order for a friend to carry in cabin luggage because of restrictions on liquid weights!
Company details
Information provided by various external sources
We are a company based in Cornwall experienced in manufacturing and selling our own hand crafted soaps and body products to the public.
Contact info
United Kingdom
- soaposh.com
Brilliant service from ordering through…
Brilliant service from ordering through to delivery
25 June 2023
Reply from Soaposh
Thanks for taking the time to leave a review Mandy, we love to know we are keeping our customers happy :-)
Reply from Soaposh
Thanks for this feedback Tiggy. So good to know we are hitting the mark.
Fantastic customer service
Fantastic customer service with quick response. Great products and easy website, plus fast delivery.
12 June 2023
Reply from Soaposh
What a stunning review. Thanks so much Heidi. Really glad you were happy with everything we offer.
Reply from Soaposh
We're really glad to know you were happy with everything, thanks very much for the review.
Quick delivery
Quick delivery
My order was packed neatly
And my fragrance oils smelt amazing!
Thank you very much
7 June 2023
Reply from Soaposh
So pleased you were happy with your order and even noticed the packing, I have passed on your positive comments to the team.
I've just put in another assessment and…
I've just put in another assessment and would just like to share how wonderful and helpful the soaposh team are. I was a complete novis last year and i had put off bath and beauty products for years, i kept designing them then leaving it as I was so nervous I would do it wrong. I finally did and I am so glad I did it with this company. Now i am flying! The support is excellent and the packages are great. Would highly recommend.
8 June 2023
Unprompted review
Reply from Soaposh
We are just so glad you are working with us Lindsay, we love to think we have made a difference. Thanks too for sharing your experience.
Excellent products and customer service
From the first contact through to delivery, Soaposh have been extremely helpful, informative, efficient and continue their support even after purchase.
Soaposh was recommended to me, and I am so pleased I decided to approach them, and they are now my first choice for my soap/bath bomb/cosmetic research and making.
Highly recommended
10 May 2023
Reply from Soaposh
Thanks Terry, always happy to help in whatever way we can. Thanks too for the fantastic review :-)
First time user
First time using this company and I was extremely pleased with the service. Products arrived quickly and well packed. I had to contact with a problem receiving my assessment (which turned out to be my fault in the first place! as I had accidentally ‘binned’ the relevant email) - but the help I got to resolve it was outstanding, thank you Soaposh, I will definitely be back.😊
8 May 2023
Reply from Soaposh
Thanks for the lovely review Sue, glad we could help :-)
Another assessment yay
Just bought another assessment, I have several of them now they are great. Wouldn't go anywhere else.
8 May 2023
Reply from Soaposh
You are welcome Donna, thanks for taking the time to leave us a review too, always good to hear regarding the assessments, I'll pass back to the team.
Excellent service as always.
1 May 2023
Reply from Soaposh
Glad to hear Debbie, I'll let the guys know, it's always nice to get positive feedback :-)
Reply from Soaposh
Thanks for leaving us a fab review Lucy, it's always nice to hear we are getting things right :-)
Everything was great
23 April 2023
Reply from Soaposh
Glad to hear Ellen, and thanks for taking the time to review us, the guys here always like to hear from happy customers :-)
I have been using this company for many…
I have been using this company for many many years and can’t fault them on price and service.
Excellent 5 *****
1 May 2023
Reply from Soaposh
Awww, thanks Juliet for this lovely review, I'll pass this back to the guys, it's always so good to have returning happy customers :-)
Everything from this company is spot on
23 April 2023
Reply from Soaposh
Thanks for the great review Tracey, it's always lovely to hear we are getting things right :-)
all good
very pleased with the prompt replies to querries and quick delivery, recommended
10 April 2023
Reply from Soaposh
Thanks for taking the time to leave us a lovely review and really glad we could help.
Very happy with my order!
10 April 2023
Reply from Soaposh
Thanks for the great feedback, always happy to help.
Super fast delivery of excellent…
Super fast delivery of excellent products, Soaposh go above and beyond what's expected of a supplier. I'd give 10 stars if I could.
2 April 2023
Reply from Soaposh
Great to hear Richard, thanks so much for the amazing review, it means a lot :-)
Love your products, but..
Love your products, my only problem is with the postage cost. Surely there must be a cheaper way to send the items you order?
26 March 2023
Reply from Soaposh
Really glad you like our products Claire. I can see you are in the Isle of Man, shipping to you is more expensive sadly. Spending over £40 gives you FREE UK shipping, maybe that'd be a possibility for you next time :-)
Reply from Soaposh
You are very welcome Claire and thanks so much for the positive feedback.
Reply from Soaposh
Really pleased you are happy with Soaposh and our service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.