Soapsupply logo
Visit website

Soapsupply Reviews 389

•
TrustScore 5 out of 5

4.8

Dye Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are exactly as described and often exceed expectations. Many appreciate the excellent service, highlighting the efficiency and professionalism experienced with each order. The delivery service is frequently commended for being fast, prompt, and reliable, with many receiving their orders quickly and well-packaged. However, some customers mentioned issues with product identification, stating that there was no clear labeling on their items. A few also noted discrepancies in product weight, with one instance of an order being under the specified amount. Additionally, some reviewers received products that did not match their expectations regarding texture or form, requiring further processing before use.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers consistently praise the excellent quality,... See more

Delivery service

Customers consistently note positive experiences with delivery services. Reviewers frequently praise the fast... See more

Quality

Customers consistently report positive experiences with product quality. Many reviewers praise the high... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the great communication, fast... See more

Order

Reviewers mention positive feedback about order. Customers consistently praise the ease of ordering and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been really happy with this company’s soap-making supplies. The ingredients are always high quality, fresh, and exactly as described. Everything arrives well packaged and on time, which makes it... See more

Rated 5 out of 5 stars

Due to an error on my part Royal Mail said they wouldn’t deliver my parcel and they had to return it to sender. I emailed the company asking for them to resend it when they got it. But instead of wait... See more

Rated 5 out of 5 stars

We have ordered a couple of times from soap supply, they are quick to get your order to you with next day delivery. Communication through messaging on whatsapp is faultless and always happy to help. W... See more

Rated 5 out of 5 stars

Great service, I ordered several times online and every time it went through fine.one time I had some problems with my card so I called up and they were very polite and told me where I was going wron... See more

Company details

  1. #2 of 2 best companies in Dye Store

Written by the company

Come to us for all your wholesale soap need. We are the biggies and oldest supplier of Mimosa Hostilis in the UK. Best quality and Price in the UK. Accept no Imitations

Contact info

4.8

Excellent

TrustScore 5 out of 5

389 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I’ve been really happy with this…

I’ve been really happy with this company’s soap-making supplies. The ingredients are always high quality, fresh, and exactly as described. Everything arrives well packaged and on time, which makes it easy to plan out batches without delays. Their range of oils, butters, and fragrances is excellent, and I’ve found them to be consistent every time. Great service and great products – highly recommend to anyone making their own soaps!

8 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look