I'd give them a zero star if I could. There was a reasonable rate for a 3-day trial. But when I actually went to sign up, the 3-day trial offer was for an extremely limited service. I was doing r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purchased a subscription with hopes of finding out if my husband is cheating on me. Everything that they advertise is not accurate on what they actually can provide you with. My husband's phone number... See more
I’ve made multiple requests to Social Catfish to remove my personal information, and they have failed to do so. Despite following their official opt-out process more than once, my data remains... See more
!!Erin!! Thank you so much for your Service Support Kindness Patience as a customer service representative I honestly enjoyed speaking with you & greatly appreciated your help. There honestl... See more
Company details
Written by the company
We help you verify if the person that you met online is really them.
Contact info
United States
- socialcatfish.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Erin was courteous and professional
Erin was courteous and professional, reaching out to me and sending a follow up email regarding pricing options. Highly recommend this site especially for searches of people across all social media with contact details.
Erin called me on a weekend to help me…
Erin called me on a weekend to help me reset a password! Erin went above and beyond to ensure I successfully accessed my account. In the world in which we live receiving a call from a company so promptly is refreshing. I highly recommend them the web page is easy to navigate and accurate. I need to bring you lunch! Thank you again!
All about Erin
Erin is such a sweet person and excellent at doing her job.
Erin was great!
Erin was great! She was patient, kind and understanding. Thank you for hiring Erin! She is knowledgeable, thorough and efficient. She took care of my issue immediately and reassured me that everything was taken care of. Thank you Erin!
I want to thank Joshua in this…his professional and speedy service to help me
I want to thank Joshua in this organization who worked fast and very efficient for my case. His performance is excellent and his expertise was impressive. I will suggest him to anybody who is hurt as a scammer
...
fails to honor opt out request
I have made multiple attempts to have my info removed from this site for escalated privacy reasons with child domestics. They either do not reply at all or send nonsensical form emails. This violates CCPA opt out laws. It should not be this difficult.
CHESCA was able to help me cancel my…
CHESCA was able to help me cancel my membership and did great! Nothing against the company I just don't have a need for it anymore. Thank again CHESCA!
Quick on-point support from Erin
Quick, helpful, and on-point support from Erin. Erin was prompt and professional and resolved my issue quickly and smoothly.
This site gives great information on…
This site gives great information on people who are trying to get over on you. Pictures tell a thousand stories
Kept charging me for nothing to happen…
Kept charging me for nothing to happen .Bunch of bs
This is a scam
This is a scam! After paying they gave me random pictures of people that didn't even remotely reseble my ex. When I asked for a refund they refused. Terrible!!!
scammer website dont listen to bots
scammer website dont listen to bot reviews
excellent
erin returned my voicemail message i left .. PROMPTLY .. very friendly and knowledgeable .. easy to talk to as far any issues that i presented to her .. my issue was resolved quickly .. thank you
Hello..ERIN WAS VERY HELPFUL,KIND…
Hello..ERIN WAS VERY HELPFUL,KIND KNOWELEDGABLE, PAITIENT,GREAT PERSONALITY.SHES AN ASSET TO SOCIAL CATFISH....DEFINITELY BEING THE 1ST VOICE YOU HEAR!!! SHE DESERVES A PAY INCREASE!..ALSO THANK GOD SHE'S NOT A 😂 😂 SCAMMER...LOL!!!!!
Great experience
Great experience. I was able to access the information I was searching for. Erin was extremely helpful and efficient. She responded to my inquiry in a very timely manner. Thank you for this much needed service.
Erin on the phone was very helpful
My call was answered quickly and Erin on the phone was very helpful
Erin was very polite
Erin was very polite, understanding and helped me right away. Was the best service I have had for a long time.
Chesca made it right!
Chesca went above and beyond. She was very helpful after a disappointing experience and managed to make things right. She saved me from a lot of heartache finding the identity in reverse image search, so that I was able to know that a scammer was using someone else’s photo on a dating website and catfishing me. Her personal attention made me have confidence that if you have a problem with the service, they are there to help. That is so important in this day and age of automated customer service. Thank you, Chesca.
What a joke
What a joke. All I kept getting was a frozen search and no information. Glad it was only $6.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








