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Rated 5 out of 5 stars

I had a good experience with this company, no issues at all. Customer service was very attentive. I had selected the wrong size case and they were able to change it for me before it went into produc... See more

Rated 1 out of 5 stars

TERRIBLE EXPERIENCE I never write reviews but I have had such an awful time with this company. Do not trust delivery times. Missing Products. Extremely poor customer services.

Rated 5 out of 5 stars

I'll be honest, I was nervous. The reviews are so mixed up and anything from China can be iffy. But I am 100% a satisfied customer. Customer service was quick and great and my case came in und... See more

Rated 5 out of 5 stars

The website is very easy to use and creating your own cover is very easy. When the cover arrived i was very surprised by how crisp the image is! I have ordered custom covers before for my phone from o... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Need a really special gift? Make it personal! From etching and engraving to custom art to personalization, these unique personalized gifts are one-of-a-kind.


Contact info

3.8

Great

TrustScore 4 out of 5

101 reviews

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Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Custom Google Pixel 7a Phone Case- Excellent

Got a custom google pixel 7a case, which for that phone type is super hard to find. The print of the picture is perfect and crystal clear. The case has a nice, smooth feel. I ordered June 16 and the order was sent for shipping June 19, I received it about 7 days later. I received email updates throughout and the customer service staff was very responsive. Highly recommend using them for custom electronic cases.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

I like them!!

I had a good experience with this company, no issues at all. Customer service was very attentive. I had selected the wrong size case and they were able to change it for me before it went into production. Shipping was reasonable, and my cases arrived on time. Excellent quality!!!

-Elissa

17 June 2025
Unprompted review
Rated 1 out of 5 stars

TERRIBLE EXPERIENCE

TERRIBLE EXPERIENCE
I never write reviews but I have had such an awful time with this company.
Do not trust delivery times.
Missing Products.
Extremely poor customer services.

6 June 2025
Unprompted review
Rated 1 out of 5 stars

what a poor excuse for a phone case not…

what a poor excuse for a phone case not only does it not protect your phone in any way,but the decals are either glued on or heated on with a heat gun and eventually they ALL fall off. shitty quality phone case with shitty quality designs. please don't waste your money.

21 April 2025
Unprompted review
Rated 1 out of 5 stars

I would give these a zero if possible

I would give these a zero if possible. Ordered 2 phone cases and paid GB 16.59 for a 2-3 days delivery on 27th Jan 2025. Cases have still not arrived. They initially offered a $20 credit note which is worthless to me and are now offering a $10 refund. Avoid this company at all costs.

27 January 2025
Unprompted review
Rated 2 out of 5 stars

Really disappointed…

Really disappointed with the phone case ordered.

I expected a fully printed image.

But most the design seems to be a glued on piece of card. Feels very poor quality and like something my 10yr old kid would make.

Won’t use this site again.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

They did magnificent work on the things…

They did magnificent work on the things I ordered! Trust me, the wait is worth it! Try it out, and I’m sure you’ll like it. They email a link where you can track your order. It didn’t take them long at all to ship out my package! The waiting time is mainly due to the delivery system in YOUR OWN COUNTRY. In my case, it was USPS. SoCoolDIY does their part quickly and efficiently!

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service
Better than I expected the product to be, they used good material and fantastic colours for my phone case. I will be ordering another one for my daughter now with her favourite theme.

9 January 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! I made a mistake in my order, and they really went above and beyond to help me get the situation handled. The product itself came out great!

23 August 2023
Unprompted review
Rated 4 out of 5 stars

My shower curtain came out great

My shower curtain came out great. They were responsive n helpful and very communicative with customer service. My only issue is it took almost a month to receive it. Besides that, I'm very happy

20 July 2023
Unprompted review
Rated 5 out of 5 stars

I recommend!

I ordered a costumized blanket, and i am extremely satisfied with the product!! The material is so soft, and the quality of the image is great! I really recommend!

2 May 2023
Unprompted review

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