While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products for their exceptional quality, unique design, and remarkable comfort, often describing them as the most comfortable chairs they've ever owned. Many people highlight the durability and craftsmanship, noting that the items are well-made and built to last. The staff and customer service also receive high marks, with consumers appreciating their knowledge, helpfulness, and friendly approach, which contributes to a positive overall experience. However, some customers experienced issues with product durability, reporting that finishes deteriorated and components broke prematurely, even when used within specified limits. A few people also expressed dissatisfaction with customer service regarding these issues, stating that they were directed to fine print disclaimers or received incorrect items without resolution. There were also mentions of long shipping times and a strict "all sales are final" return policy that left some reviewers without their desired products or an apology.

What people talk about most

Product

Consumers find product to be positive, highlighting its comfort, quality, and unique design. Many reviewers... See more

Quality

Users describe positive interactions with quality, highlighting that products are well-made, comfortable, and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the excellent customer care... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got three of these chairs for my front porch and I absolutely love them. They look great and they’re soooo comfortable. Perfect for drinking coffee on a Sunday morning. Couldn’t recommend more hig... See more

Rated 5 out of 5 stars

Met Mike, the SoCo Swings sales rep, at the Hillsville Flea Market. He didn’t push the product, just invited us to sit down. I was immediately impressed with the swing chair. It was beyond comfortab... See more

Rated 5 out of 5 stars

Got a loveseat with frame for my patio. Absolutely the most comfortable chair I have had. Everyone that comes over comments on how neat and relaxing it is. Set-up was easy!! Ive encouraged family and... See more

Rated 5 out of 5 stars

These products and designs are very unique and worth experiencing. Joey B. is extremely thorough and knowledgeable when answering any question you may have about the products. I highly recommend!


Company details

  1. Outdoor furniture shop
  2. Home Furniture Shop
  3. Garden Furniture Shop

Written by the company

WELCOME TO CHAIRADISE According to the SoCo Swings’ dictionary, a chair is “a perfect cradle of awesomeness that allows all your stresses to disappear.” Come on in and let us show you what #chairadise is all about! We have Loveseats, Loungers, and other chairs that hang from the ceiling of one of our amazing stands!


Contact info

3.9

Great

TrustScore 4 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product!! Great price. Great service. We were at Newport RI boat show and loved it

14 September 2025
Unprompted review
Rated 5 out of 5 stars

BUY THESE SOCO SWINGS!!!!

I got three of these chairs for my front porch and I absolutely love them. They look great and they’re soooo comfortable. Perfect for drinking coffee on a Sunday morning. Couldn’t recommend more highly!!

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Great product, excellent service

Met Mike, the SoCo Swings sales rep, at the Hillsville Flea Market. He didn’t push the product, just invited us to sit down. I was immediately impressed with the swing chair. It was beyond comfortable, you just kind of melt into it. I had a ton of questions, and Mike answered them all. He understood when I didn’t buy on the spot because I needed to check measurements. I called him and placed an order a couple days later, and had two swing chairs arrive 5 days after that.

The chairs are outstanding! No assembly, you just need to put up the eye hook to hang them from. They are well made (not some imported knock off junk), and so comfortable to just chill in. Great purchase, well worth the price!

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Chairs were never received

Chairs were never received. I emailed and called several times, I was given the run around constantly. A couple of times I was sent a tracking number and the chairs never shipped. I was advised by my bank to contact the company that hosted the festival, they were helpful and tried to contact Soco several times with no return calls, I doubt they would be welcome back to this festival. I had to contact my bank and wait 30 days for Soco to not contact them before they would refund my money.

9 July 2024
Unprompted review
Socoswings logo

Reply from Socoswings

Hello Elizabeth, we are sorry to hear that this happened to you. Unfortunately, you didn't buy chairs from Socoswings. You bought them from a person named Jason, who is pretending to sell our products. If you look at your credit card or bank statement, you will see that it is not Socoswings that billed you. We suggest you contact your bank and have them track the merchant down.

Rated 1 out of 5 stars

We have used our chair swing for 5 year…

We have used our chair swing for a year or more and suddenly with 2 friends sitting on the swing, the top bar broke and dropped our friends on the ground. We were lucky that didnt get injured much worse. The top bar is wood and snapped into. This is a frightening chair. It was kept undercover from the weather the most weight has been well under 300 lbs which the swing has a 500lbs rating. This is a dangerous swing and should be redesigned with respect to the wooden top bar. DO NOT BUY. BEWARE FOR YOU AND YOUR FAMILYS SAFETY

2 July 2025
Unprompted review
Socoswings logo

Reply from Socoswings

We are very sorry to hear that your chair broke, but we are happy to hear that everyone is okay. However, the bar that broke, if it broke with people sitting, it was installed incorrectly. That bar is on there to support the foot rests, not any weight of the chair or people in the chair. Please email us at info@socoswings.com with pictures and we will see what we can do for you.

Rated 1 out of 5 stars

No chairs

So far, I still don’t have my chairs. They were supposed to ship in 5-6 weeks and it’s been 12. I’m told maybe end of May. I’ve asked for a different color and get no reply. I could have spent my $800 and had something else months ago. I’m keeping fingers crossed but I’m starting to feel scammed.

16 February 2025
Unprompted review
Rated 5 out of 5 stars

Love this swing!

We ordered our swing at a seafood festival in Florida. Waited a few weeks to have it delivered, but it was easy for my husband to assemble and hang. We love it! Very sturdy for the both of us, made well, beautiful and so comfortable!?

11 March 2025
Unprompted review
Rated 1 out of 5 stars

Never order from this company

Never order from this company - you will never get your swing of a refund !!!! This company is a scam !!!! Paid $600 dollars for a swing that I never got and they won't refund money -- this company is a complete scam

7 November 2024
Unprompted review
Rated 5 out of 5 stars

We love our swing

We love our swing. We were told it would be delivered in 6 weeks. And it arrived in 5 weeks. Yay. Great product and customer service

8 December 2024
Unprompted review
Socoswings logo

Reply from Socoswings

Great to hear! Thank you!

Rated 2 out of 5 stars

The swing is nice and comfortable

The swing is nice and comfortable. But I ordered Grey with a cover the cover came tan. I sent an email to soco swings with a reply we only sell tan covers. I asked if I could switch the cushions for tan because I also like the tan color. No reply after that.
I'm definitely not into the mismatch color scheme. Also they over price everything just to offer 30% off sales everyday. I purchased 9-15-2024 & just deleted 31 sales offers at 30% off. I had originally told a few friends to purchase these swings but have since told them not to due to the shitty customer service. Plenty of other vendors that appreciate their customers.

15 September 2024
Unprompted review
Socoswings logo

Reply from Socoswings

Please email Joey@socoswings.com with your questions and concerns

Rated 1 out of 5 stars

Danger

Danger, Buyer beware!!! My swing arrived damaged & missing parts, making it unusable!. Customer support has been completely none existent and doesn't reply to emails for help! The rep who sold it to me has taken no responsibility in solving the problem. What an $1,000 mistake!

11 October 2024
Unprompted review
Socoswings logo

Reply from Socoswings

Dear Sir, You were missing a chain, and we sent you a missing item as soon as it was in stock. Is there something else that we can help you with?

Rated 1 out of 5 stars

I ordered 2 low country fusion swing…

I ordered 2 low country fusion swing replacements with protective covers in February 2024. received covers in about 2 months, 1 replacement fusion 4 months later and still waiting the final cushion. w
With 4 promises that they have received shipment and would be shipping to me within 4 weeks. To never receiving and no correspondence from them.I WOULD NEVER RECOMMEND BUYING FROM THEIR SHOW CARNEYS.

4 February 2024
Unprompted review
Socoswings logo

Reply from Socoswings

Please email info@socoswings.com with your order number, name, and concerns and someone will get back to you asap.

Rated 5 out of 5 stars

Happy Repeat Customers

We are repeat customers. I immediately bought two hammock chairs when I sat in them at a fair, a few years ago, and they are still in great shape and we enjoy them daily. We just recently purchased a Gravity Rocker. We love all of them and find the business to be extremely professional and the chairs/swings to be wonderful! Guests always get such a kick out of them & love sitting in them when they come over. They’re easy to clean- and we live in Florida and keep them outside. We’ve had only positive experiences with this company and their products!

25 September 2024
Unprompted review
Socoswings logo

Reply from Socoswings

Awesome! Thank you!

Rated 1 out of 5 stars

STAY AWAY

STAY AWAY!
The product falls apart and they will not provide a refund - they only offer to replace with the same poorly made material. Mine lasted less than 3 months.

2 September 2024
Unprompted review
Socoswings logo

Reply from Socoswings

Our policy is to replace any issues that may be defective, which it sounds like here.

Rated 1 out of 5 stars

product never showed up

i ordered a swing in nashville from soco swings. they said it would be delivered in 3 weeks. its been over 6 and still no swing. the company has no phone number to contact them about my order. i emailed them and never received a response either. very poor company to deal with . save your money buy elsewhere

7 June 2024
Unprompted review
Socoswings logo

Reply from Socoswings

Please email info@socoswings.com with your order number and name and someone will get back to you asap!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look