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See what reviewers are saying

Rated 5 out of 5 stars

Order placed between Xmas and New year. Got a confirmation straight away letting us know order received but won't be processed until staff return on 4th of Jan. Expected to wait 8-12 weeks got text fr... See more

Rated 5 out of 5 stars

We bought a velvet Josie sofa and couldn’t be happier. Really good quality and material at a very competitive price. We’d definitely use them again. Everything worked well including a responsive... See more

Rated 5 out of 5 stars

Great communication about the purchase and the delivery. We were a little disappointed that it wasn't available for Christmas, but you told us that when we ordered - it will last extra time having avo... See more

Company details

  1. Sofa store
  2. Furniture Accessories
  3. Furniture Manufacturer
  4. Home Furniture Shop
  5. Living room shop

Written by the company

The home of cosy sofas with the ahhh factor. Shop online and take home your dream sofa for less.


Contact info

3.8

Great

TrustScore 4 out of 5

248 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

One happy customer 😀

I have had my two Josie sofas for three years now and they still look fantastic! They are so comfortable and look like new. I was so worried about buying online and especially as they were not expensive, but I needn't have worried. Great fabric, sturdy frame and fantastic value for money.

23 March 2024
Unprompted review
Rated 5 out of 5 stars

Utterly Delighted

We recently purchased two 3-seater Archie sofas which were at an amazing discounted price as Sofah were renewing their designs. I purchased without seeing them or requesting a fabric sample. I felt confident in doing so because of the excellent reviews I had read. I cannot recommend this company enough. They arrived within 4 weeks and the delivery men did their job efficiently and quickly and were utterly delightful. As for the sofas - as I sit on one of them comfortably writing this review, I couldn’t be happier. Fantastic quality. Thank you so much Sofahhhhhh!

29 July 2023
Unprompted review
Rated 1 out of 5 stars

Sofa arrived with a hole in it

Sofa arrived with a hole in it. Delivery therefore not accepted - for a week trying to get some sense out of Sofah to get monies returned but after one returned email last Tuesday I have been ignored completely since then. There is no phone number only an email address - the stock is attractive and I really wanted this settee but the customer service is worryingly absent - what is going on?

7 July 2023
Rated 5 out of 5 stars

Fantastic experience

Everyone from ordering to the delivery men were great.
Couldn't believe how beautiful and comfortable thr sofa is. The extra cushions are amazing. Cannot recommend enough.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous!

Great communication and customer service all the way through from purchase to delivery. Fantastic quality sofas, so comfortable! We are so pleased with our Josie sofas!

30 April 2023
Rated 4 out of 5 stars

Excellent buying experience online but…

Excellent buying experience online but I didn’t hear from Sofahs until now to answer trust pilot questions!
I’d have appreciated a ‘thank you for buying from us’ and an update on when I can expect the arrival of my sofa

12 April 2023
Rated 1 out of 5 stars

Terrible sofa

Delivery was quick and great. The sofa is not comfortable and frankly the picture on the site is misleading!!
The back part of the sofa is too straight therefore not comfortable.
Very disappointing

27 March 2023
Rated 5 out of 5 stars

Absolutely love our new sofa

Absolutely love our new sofa. It was exceptionally well made and quick from order to delivery. Got immediate update on dates when contacting customer services. Super helpful company and beautiful sofas which are so comfortable.

23 February 2023
Unprompted review
Rated 5 out of 5 stars

Good communication throughout

Good communication throughout. Arrived when they said they would. The 2 man team brought the sofas with ease into the living room. Very pleased with the quality - looks just like the pictures. The wooden legs were easy to screw in and fasten. Would recommend the company

26 February 2023

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