I have an excellent credit rating but still got charged 12% for a loan of 25,000 USD that I took out. Which was super high. There service is great and the process is fast, but their interest rates for... See more
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About SoFi
Written by the company

SoFi has the all-in-one financial app to help you save, spend, earn, borrow, and invest your money—and protect what matters.
Over 5 million SoFi members bring their ambitions to life with help from products like:
- Student Loan Refinancing
- Personal Loans
- Mortgage Loans
- Private Student Loans
- Investing
- Banking
- Credit Cards
- Insurance
Plus, SoFi membership includes exclusive perks and benefits other fintech apps can't match.
- One-on-one career coaching
- Timely member events
- Helpful online community
- Financial insights
- Exclusive rate discounts
INVESTMENTS ARE NOT FDIC INSURED • ARE NOT BANK GUARANTEED • MAY LOSE VALUE
Terms and conditions apply. SoFi Checking and Savings offered by SoFi Bank, N.A. Loans originated by SoFi Bank, N.A., NMLS #696891 (www.nmlsconsumeraccess.org). Equal Housing Lender. Brokerage products offered through SoFi Securities LLC, member FINRA/SIPC. SoFi Securities LLC is an affiliate of SoFi Bank, N.A. Advisory services are offered through SoFi Wealth LLC, an SEC-registered investment adviser. The SoFi Credit Card is issued by The Bank of Missouri (TBOM) (“Issuer”) pursuant to license by Mastercard® International Incorporated and can be used everywhere Mastercard is accepted. SoFi Bank, N.A. Member FDIC. ©2023 Social Finance, Inc. All rights reserved. Information as of April 2023 and is subject to change. LND23-1216150

Contact info
United States
- mobilesupport@sofi.com
- sofi.com
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Misleading
Saw their promotion about High Yield Savings Account paid up to 4% interest rate. It attracted me to open a Savings Account with them. The process of opening very easy and straight forward. However, after opened, I found out the savings account only paid 1%. I chatted with the AI agent, it said it required to have direct deposit or subscribed to Premium member. I don't like it, and fortunately it allowed me to close the account immediately without any fees.
I AM REBUILDING MY CREDIT AND TRYING TO…
I AM REBUILDING MY CREDIT AND TRYING TO GET A BUY A HOME IN THE FUTURE, AND THIS PLATFORM WILL HELP ME DO THAT.I NEEDED A HIGH YEILD SAVING .
Easy and Fast!
I was able to secure a loan completely online and very quickly. The website was straightforward and easy to use, and the information and communication were top-notch.
Outstandingly helpful!
Sofi representatives were extremely helpful and respectful! The process was fast and easy!
Your Company accepting my loan request…
Your Company accepting my loan request made my day. I was extremely happy and used my loan to pay off my credit card debts with high interest rates. Without SoFi, I wouldn't have been able to do this, and I thank you so much. This is a great company, and I have referred SoFi to my friends and family. Thank you again!!!
Stay Away!!!!! They will ruin your credit
I give my highest recommendation against using Sofi Bank. I have had horrific experiences with them and they have made mistakes which have resulted in my credit taking a huge hit. As a person who has maintained a credit rating above 800 for approximately 20 years, I am now being denied loans because of Sofi's actions.
Was the easiest application process…
Was the easiest application process ever and funds were in the back a couple days later. I was shocked with how fast this could be. Will continue to use SOFI for future transactions.
To easy
The process was so easy. I completed the required documentation and in just a few days my loan was funded. The most amazing part of it all was the low rate. Thank you SoFi.
My experience was great because… it was easy
My experience was great because everything was simple until the point and it was just extremely easy love it
Simple
Simple, fast funding, easy payment terms, no set-up fees, simple.
$25.00 inactivity fee is rent seeking
SoFi stealth instated an "inactivity fee" on brokerage accounts. Since I had not logged into my account in over 6 months, they sold shares inside of my account, creating a taxable event for me, and then used the proceeds to charge me a $25.00 fee. They apparently sent me an email notice, which got buried under all of the promotional emails they spam to my inbox. No customer service reps reached out by phone to notify me that they would be selling share inside of my account; I just got a 1099 showing the taxable event, so I'll now need to fork over another $5.00 to the government. This is rent seeking at its finest. I'd expect better from a financial services company--don't fix a broken business model by bleeding your customers.
Off great interest.
I was working on paying off a new furnace and credit cards. Applied for the loan with Sof and got approved very quickly. Now I have one loan with a favorable interest rate.
Thanks
very easy and fast process
very easy and fast process. Loan was funded in no time. Love the automatic worry-free payments. Only wish: a better interest rate
The application process was easy and…
The application process was easy and fast. I was not expecting approval because of my credit usage. My only wish would had been to consolidate my loans and only nake one affordable payment. At first I was approved for $7500 but only received $5000. It would had been great to have received what I was approved for
It was quick and easy
It was quick and easy. Funds were available quicker than any loan that I have ever received.
The rates were also fair according to credit score, but not the best. Overall the experience was great, thanks.
Easy Peasy!
The process was straightforward and efficient. The rates made the process worth my while.
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