Sofology - Bolton Reviews 

2,868
•
TrustScore 5 out of 5

4.9

Middlebrook Retail Park, BL6 6JA Bolton, GB

•

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Rated 5 out of 5 stars

Looking for Cinema style seating with built in technology including massage, heat and speaker functions, we visited the Bolton Middlebrook Sofology showroom. There were several options to choose from... See more

Company replied

Rated 5 out of 5 stars

Friendly, helpful staff who went out of their way to help make our decision easier. John made the experience more pleasurable.

Company replied

Rated 5 out of 5 stars

Found two sofas we liked and the staff sorted us out talking us through the process, delivery, sent for colour samples Good service

Company replied

Rated 5 out of 5 stars

Huge range in lovely settings to help bring the vision to life. Helpful staff - professional, approachable, not at all pushy. Good quality product that feels built to last with a care package to subst... See more

Company replied


Company details

  1. Sofa store
  2. also in
  3. Furniture Accessories
  4. Home Furniture Shop
  5. Homewares Shop
  6. Living room shop
  7. Upholstery shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Middlebrook Retail Park, BL6 6JA, Bolton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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1-star

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4.9

All reviews

(2,868)

16,191 reviews in the last 12 months

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Rated 5 out of 5 stars

Looking for Cinema style seating

Looking for Cinema style seating with built in technology including massage, heat and speaker functions, we visited the Bolton Middlebrook Sofology showroom. There were several options to choose from and the friendly and professional sales assistant provided us with invaluable help and advice. Although disappointed we would be unable to take delivery for twelve weeks, we decided the quality, design and functionality was worth waiting for and we were pleased to place our order. The price was competitive but it was undoubtedly the product and the brilliant sales assistant that made Sofology the right choice for us.

18 September 2026
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Reply from Sofology - Bolton

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

The staff were very helpful and…

The staff were very helpful and informative.

15 September 2026
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Reply from Sofology - Bolton

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Overall was a great service and…

Overall was a great service and product. Waiting for the sofas now. Hope all comes as expected

15 August 2026
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Reply from Sofology - Bolton

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Found two sofas we liked and the staff…

Found two sofas we liked and the staff sorted us out talking us through the process, delivery, sent for colour samples
Good service

8 September 2026
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Reply from Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Friendly & helpful without being pushy

Friendly, helpful staff who went out of their way to help make our decision easier. John made the experience more pleasurable.

6 September 2026
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Reply from Sofology - Bolton

Hi there, thank you for your review. Another great review for John, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Laura and John went above and beyond…

Laura and John went above and beyond when I visited the bolton store. Great customer service. The sofa haa been delivered and very pleased with it.

28 August 2026
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Reply from Sofology - Bolton

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Excellent service!

31 August 2026
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Reply from Sofology - Bolton

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

30 August 2026
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Reply from Sofology - Bolton

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Rated 5 out of 5 stars

Excellent service.

Excellent service from Tenesha really friendly and helpful.

5 September 2026
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Reply from Sofology - Bolton

Thank you for awarding us 5 stars.

Rated 5 out of 5 stars

Helpful

Helpful, friendly staff

27 August 2026
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Reply from Sofology - Bolton

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Laura at the Middlebrook Bolton Store

Laura at the Middlebrook Bolton Store, she was amazing and very welcoming both times I visited the store.
That’s why I went back to the store to make a purchase

27 August 2026
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Reply from Sofology - Bolton

Hi there, thank you for your review. Another great review for Laura, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

I had a lovely experience at the store

I had a lovely experience at the store, I bought a leather sofa 10 years ago which has lasted me, so decided to go back to the same store & buy another one. Customer service & staff lovely & very helpful. Can’t wait to receive my new one. Thanks

18 August 2026
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Reply from Sofology - Bolton

Thank you for choosing us again Jeanette 😊

Rated 3 out of 5 stars

Foot stool

Ordered a footstool to go with a set of sofas purchased last year

17 August 2026
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Reply from Sofology - Bolton

Hi there, thanks for your review, we really appreciate the feedback!

Rated 5 out of 5 stars

Great service

Great service, helped me make a difficult decision and no pressure. Can’t wait for the new sofa to arrive!

9 August 2026
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Reply from Sofology - Bolton

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

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