We visited the sofology store in Cannock. Jess served us , after explaining to her what we were looking for she gave us a tour of the shop showing all their sofas meeting our requirements, she was ver... See more
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Location
Switch locationUnit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR Cannock, GB
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A good selection of Sofas to choose from, no high pressure sales left alone to browse at our leisure .very helpful and knowledgeable staff especially Kim at the Cannock store who answered all or ques... See more
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I visited the Cannock store and Kimberly went above and beyond to help me phoning other stores locally. I returned shortly after and once again she was friendly and went beyond excellence. Her attit... See more
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Good choice of goods & after finding the sofa we wanted the best thing was the person we spoke too, Jess was professional & clear in everything that was needed. All questions were answered with auth... See more
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Company details
- #26 of 90 best companies in Sofa store
- #13 of 52 best companies in Furniture Accessories
- #80 of 400 best companies in Home Furniture Shop
- #58 of 230 best companies in Homewares Shop
- #28 of 116 best companies in Living room shop
- #9 of 24 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR, Cannock, United Kingdom
4.9
Excellent
3K reviews
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Linda who welcomed me did explain…
Linda who welcomed me did explain everything to my understanding. She assisted me and made sure I choose the right size.
14 March 2026
Reply from Sofology - Cannock
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Very helpful and competent in store…
Very helpful and competent in store experience.
21 February 2026
Reply from Sofology - Cannock
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Shannon was great
Shannon was great, we wanted to come back and go through the whole order with her. We were happy to wait and speak to her. She is a credit to the team at Cannock.
14 March 2026
Reply from Sofology - Cannock
Hi there, thank you for your review. Another great review for Shannon, we will make sure to pass this on! Have a nice day.
I visited the Cannock store and…
I visited the Cannock store and Kimberly went above and beyond to help me phoning other stores locally.
I returned shortly after and once again she was friendly and went beyond excellence. Her attitude to her customers is second to none. Thankyou. She is an asset to the company. Customer satisfaction at its finest 👌
9 March 2026
Reply from Sofology - Cannock
Thank you for sharing this amazing feedback Carrie! We are pleased that Kimberly was so helpful during your visits.
Sunny made the purchase of the sofa…
Sunny made the purchase of the sofa very easy with an informative but friendly style. Explained the whole process.
7 March 2026
Reply from Sofology - Cannock
Hi there, thank you for your review. Another great review for Sunny, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Cannock
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great sofa’s
Great sofa’s! Fab customer service. Very helpful and knowledgable. Very happy overall.
7 March 2026
Reply from Sofology - Cannock
Thank you for choosing Sofology!
We were served today by Kim
We were served today by Kim. She was amazing with all the information given & very helpful. A joy to deal with & would send my friends her way & would certainly go back in the future. Thank you Kim for all your help
6 March 2026
Reply from Sofology - Cannock
Thank you so much for your recommendation Miss Edwards :-)
Linda is a credit to the team
2 March 2026
Reply from Sofology - Cannock
Hi Mark, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Polite relaxed well knowledge and considerate
Polite relaxed well knowledge and helpful. My wife has dementia and sales person was very considerate,
We were well advised and nothing was too much trouble .
5 March 2026
Reply from Sofology - Cannock
Thank you for sharing your experience. 😊 We’re really pleased to hear the team member was considerate, helpful and made you feel comfortable during your visit. We truly appreciate your kind feedback. 🛋️✨
Reply from Sofology - Cannock
Thank you for sharing :-)
Third purchase with the Cannock…
Third purchase with the Cannock store.So pleased with our choice roll on delivery and big shout to Linda who guided us around to our best possible purchase.
28 February 2026
Reply from Sofology - Cannock
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Excellent staff
Jess was great and stayed in contact with me from when I originally looked to when I finally purchased 3 months later.
28 February 2026
Reply from Sofology - Cannock
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Reply from Sofology - Cannock
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Reply from Sofology - Cannock
Hi there, thank you for your review. Another great review for Shannon, we will make sure to pass this on! Have a nice day.
Excellent service
Excellent service, Linda was fantastic, very informative explained everything perfectly, and makes a good tea and coffee as well 👍🏻😂 would highly recommend the Sofology Cannock Store, best price sofas we had looked at too!
22 February 2026
Reply from Sofology - Cannock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Quick and easy
22 February 2026
Reply from Sofology - Cannock
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kimberley at the Cannock store was more…
Kimberley at the Cannock store was more then helpful from start to finish, and even rang to check everything was sorted when I amended my order, fantastic customer service
17 February 2026
Reply from Sofology - Cannock
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Kimberley. Have a great day 😊
Very welcoming experience
Very welcoming experience. Had a coffee while I ordered. The sales lady was so lovely, friendly, helpful, kind and just a lovely lady.
Easy process.
Although the internet system was causing the lady a problem, she was so sorry for the delay but it wasn’t her fault.
19 February 2026
Reply from Sofology - Cannock
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Above and beyond
Shannon at the cannock branch was very helpful and worked out a payment plan/delivery to fit our needs
15 February 2026
Reply from Sofology - Cannock
Thank you for sharing Hope :-)
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