The staff were excellent and understood what we wanted in furniture. After choosing a light coloured sofa when I got home I realised it was completely wrong. I rang next day to ask if I could change... See more
Company replied
Alvis Retail Park, Holyhead Road, CV5 8BW Coventry, GB
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The staff were excellent and understood what we wanted in furniture. After choosing a light coloured sofa when I got home I realised it was completely wrong. I rang next day to ask if I could change... See more
Company replied
The overall experience received from the lady who greeted us at the door, from her knowledge about the products to her very caring nature was just over and above what I would normally expect Definit... See more
Company replied
Had a great experience when ordering our new sofas. Corey was professional and friendly and answered all of our questions. He gave advice where helpful without being pushy or going for the "hard sell... See more
Company replied
I wasn’t intending to buy my sofa from Sofology but went to browse the store in Coventry. We spoke with Lauryn who was both well presented and knowledgeable. We left to think about it and returned wit... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Alvis Retail Park, Holyhead Road, CV5 8BW, Coventry, United Kingdom
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Help and assistance provided by Wendy was invaluable. She gave us lots of information we'd not heard before which helped us in deciding our best option. There was no hard sell just a knowledgeable saleswoman telling us lots we benefitted in knowing. Would not hesitate to recommend her service and expertise.

Reply from Sofology - Coventry
Very helpful with information and advice.
Mariola was very friendly and professional

Reply from Sofology - Coventry
The staff were very knowledgeable got me the edeal sofa material texture and colour gave me a great aftercare pack and delivery date

Reply from Sofology - Coventry
A great experience because of Ashley. He is personable, knowledgeable and enthusiastic. A pleasure to deal with

Reply from Sofology - Coventry
I found the assistant friendly and obliging..I didn't feel under any pressure to make a quick decision if I had left the store to think about my choice for longer it was ok.

Reply from Sofology - Coventry
Just really good service from Corey in Coventry. Very knowledgeable and answered all our questions. Just can’t wait for our furniture

Reply from Sofology - Coventry
Excellent customer service with no pushy sales person. Even let me move furniture about the shop floor

Reply from Sofology - Coventry
Lovely sofas & the quality
Freinds & family have sofology
Sofas
Great customer service to
So ime told

Reply from Sofology - Coventry
I ordered a sofa and the deposit was taken immediately from my account. I then had to chase up any form of confirmation in writing for my order, from Sofology. I then called the customer phone number and was told the order had gone through and my sofa would be delivered in 5 1/2 months time!!!!! I was told in store it would be up to 8 weeks for delivery! I am now awaiting a call back to confirm what the date actually will be - not ok!

Reply from Sofology - Coventry
Everyone that I dealt with was fantastic, really appreciated the time you gave me and the advice. Everyone I cam into contact with was very kind and great to deal with. Thank you all.

Reply from Sofology - Coventry
Tom was very attentive and listened to what we wanted. He went through all the details and paperwork efficiently. We will definitely be recommending yourselves.

Reply from Sofology - Coventry
Marisol was fantastic so thorough with the sale of our sofa we went back to her twice and impressed both times she made it so quick and easy and we can’t wait for our sofa to arrive

Reply from Sofology - Coventry
Buying a sofa from Sofology was made so easy with the exceptional customer service from Ashley Croft. He answered all my questions, very professional throughout, Ashley made me feel comfortable, offering refreshments, friendly and very approachable. He is an asset to the company, outstanding customer service and knowledge. I would definitely recommend Sofology and Ashley for excellent customer service.

Reply from Sofology - Coventry
Great experience at Sofology. Member of staff was clear with answering my questions about the sofas I wanted to buy.
The process of ordering was easy and quick.
Now to wait 10-11 weeks for my order to arrive.

Reply from Sofology - Coventry
Customer service was exceptional, took us through every detail

Reply from Sofology - Coventry

Reply from Sofology - Coventry
Mariola was very helpful and friendly. We have not had recliner chairs before so her
advice was helpful.

Reply from Sofology - Coventry
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