Good customer service and found what I was looking for. Encouraged to wonder around at my own pace and try different sofas. Ended up buying the first I seen. Salesman was friendly and explained everyt... See more
Company replied
Unit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Good customer service and found what I was looking for. Encouraged to wonder around at my own pace and try different sofas. Ended up buying the first I seen. Salesman was friendly and explained everyt... See more
Company replied
Great place to shop . Staff member introduced himself asked if he could help with anything explained back to look at sofa . Let us get on no pressure sales . When decided to go ahead with order asked... See more
Company replied
We ordered online and it was seamless!! We explored the range online, looking at what we liked the look of and visited the store to try out the ones we liked and see the different materials and flex o... See more
Company replied
I had a great experience at Sofology Dundee, thanks to Zee. He was friendly, professional, and made the whole process feel relaxed and easy. I really appreciated that he wasn’t pushy at all—he gave us... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Sofology - Dundee
Young girl was very polite and showed us many sofas until we found the right one. Credit to the company

Reply from Sofology - Dundee

Reply from Sofology - Dundee
In the Dundee branch buying a sofa today,served by Brian. Service was so helpful, he had remembered a previous visit and was able to recall what we needed and help further with our purchase. Good selection to view and everything explained thoroughly during the actual purchase.

Reply from Sofology - Dundee
excellent service from Karen john she was very knowledgeable of the product I bought went through the application with me step by step sofology showroom was well laid out and pristine all round excellent service

Reply from Sofology - Dundee
★★★★★ Excellent service
Fantastic service in the shop. The staff were friendly, knowledgeable, and really helpful throughout, taking the time to answer questions and make the whole process easy and stress-free. A very professional experience from start to finish so far. Highly recommended.

Reply from Sofology - Dundee
Kammy was really friendly, professional and gave us time to think to ensure we made the right choice.
Very informative and good knowledge on the products he is selling.

Reply from Sofology - Dundee
Staff were superb. Informative, but not overbearing. Abigail, who said she was relatively new was exceptional. Handled everything like she'd been doing it for years.
This is my second dealing with Sofology Dundee, and it didn't disappoint. Fab stuff guys keep up the excellent work. 👍🏻👍🏻👍🏻

Reply from Sofology - Dundee
Cameron & Abigail were well informed & gave me every detail I could possibly need, explaining everything clearly and patiently.
The proof of all this information will come when my furniture arrives!!

Reply from Sofology - Dundee
Attentive staff giving us freedom to browse at our leisure without any hassle.
Derek was experienced /friendly and very easy going and helped us once we decides on a sofa.

Reply from Sofology - Dundee
Very helpful salesman. Gave us some good advice on products and wasn’t pushy. The shop was very welcoming for kids, giving our young boys some paper and crayons to keep them busy

Reply from Sofology - Dundee

Reply from Sofology - Dundee
Karen at Dundee Sofology was a great help to us when we were deciding on a new sofa, Karen gave us advice, helpful tips and was very patient with us while we made our final decisions in store.

Reply from Sofology - Dundee
brian was very helpful and patient while we decided what sofa to purchase

Reply from Sofology - Dundee
Great customer service , quality products and price . Salesman was lovely and knowledgable re products and gave us time to look around the store . Plenty choice to suit all tastes

Reply from Sofology - Dundee
Great experience Brian the sales man was great, explained what I was looking for and went over payments well

Reply from Sofology - Dundee
Thanks Zee for being so helpful. We really appreciated your calm and patient manner. You gave us lots of information and choices which we needed. Looking foward to getting our new sofa.

Reply from Sofology - Dundee
Great experience and customer service by Zee in Dundee. Exactly what we needed.

Reply from Sofology - Dundee

Reply from Sofology - Dundee
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.