Salesperson explained everything in detail. He helped us choose in relation to our measurement of our lounge and what we were looking for. He was very approachable and made our experience very easy an... See more
Company replied
Location
Switch locationUnit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB
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Your sales person was very polite and put myself and my daughter in law at ease right away. Answered all questions with no hesitations and allayed any unsurities we may of had. Relayed the costs etc i... See more
Company replied
The sales people used a softer approach, no chasing clients around the showroom. Acknowledged, left to browse then opened up conversation after we had time to look at everything on display.
Company replied
Firstly the positives, very helpful sales staff, nice products. The downside the delivery people won’t put on shoe covers and if you don’t let them bring their outdoor footwear on to your carpets they... See more
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Company details
- Sofa store
- also in
- Furniture Accessories
- Home Furniture Shop
- Homewares Shop
- Living room shop
- Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, United Kingdom
4.9
Excellent
2k reviews
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Reply from Sofology - Dundee
Hi there, thank you for your review. Another great review for Rhiannon, we will make sure to pass this on! Have a nice day.
Great place to shop
Great place to shop . Staff member introduced himself asked if he could help with anything explained back to look at sofa . Let us get on no pressure sales . When decided to go ahead with order asked to go and sit at out chosen sofa and assistant would be with us . Great salesman Think was Brian very good knowledge of sofa explained everything always asking if had any questions . Keep up the great work Sofology . 5 star service
15 April 2026
Reply from Sofology - Dundee
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Excellent
We ordered online and it was seamless!! We explored the range online, looking at what we liked the look of and visited the store to try out the ones we liked and see the different materials and flex options in person. Amazing staff and easy to use website!
12 April 2026
Reply from Sofology - Dundee
What an amazing review, thank you so much for taking the time to write this 😊
Brian our salesman was fab
Brian our salesman was fab, he was very helpful patient and knew his products. He was a pleasure to deal with and so very helpful. Delivering first class customer service.
4 April 2026
Reply from Sofology - Dundee
Thank you for sharing Mrs Joiner :-)
Young girl was very good just for being…
Young girl was very good just for being in for 3 weeks
4 April 2026
Reply from Sofology - Dundee
Hi there, thank you for taking the time to leave a 5-star review!😊
Sales person was so helpful and patient…
Sales person was so helpful and patient did not rush me and gave us time to look around and try each one for comfort
30 March 2026
Reply from Sofology - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Reply from Sofology - Dundee
Thank you for awarding us 5 stars Mrs Mcdade.
Very helpful and listened.
30 March 2026
Reply from Sofology - Dundee
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Excellent service and advice from staff.
30 March 2026
Reply from Sofology - Dundee
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Brian was really helpful my mum is…
Brian was really helpful my mum is elderly and in a wheelchair and he made her feel very at ease
21 March 2026
Reply from Sofology - Dundee
Hi there, thank you for your review. Another great review for Brian, we will make sure to pass this on! Have a nice day.
Great service and Bryan the sales chap…
Great service and Bryan the sales chap first class
20 March 2026
Reply from Sofology - Dundee
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
In store experience …
We had looked on line and impressed with sofas on offer. But with Zi’s help in the Dundee Store we have chosen a chair and 2 seater. It was good to talk face to face, ask questions and buy exactly what we wanted. Now looking forward to delivery date. Thank you again for the help.
17 March 2026
Reply from Sofology - Dundee
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
I had a great experience at Sofology…
I had a great experience at Sofology Dundee, thanks to Zee. He was friendly, professional, and made the whole process feel relaxed and easy. I really appreciated that he wasn’t pushy at all—he gave us space to look around while still being available to answer any questions. His approach made a big difference and made the experience enjoyable. Highly recommend!
22 March 2026
Reply from Sofology - Dundee
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Abbey was amazing
Abbey was amazing. Very friendly and knowledgeable. Brian the manager was also helpful and polite. Both had great chat and made us very welcome and not pressured.
22 March 2026
Reply from Sofology - Dundee
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Having a look around the store and was…
Having a look around the store and was met by the sales person (Lawrence) who left me alone to have a look wish every store acted the same great service when needed he went through everything top guy keep up the good work
21 March 2026
Reply from Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Lawrence. Have a great day 😊
Reply from Sofology - Dundee
What an amazing review, thank you so much for taking the time to write this 😊
Absolutely fantastic service
Absolutely fantastic service. Brian our sales guy was brilliant. Gave us the time to browse without any pressure. Was always on hand when we had any questions. Finally decided on our sofa and Brian got everything sorted out for us efficiently. Even got to take my biscuit home that I never had with my coffee. Thanks Brian you were fab.
20 March 2026
Reply from Sofology - Dundee
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Brian. Thank you for taking the time to leave a review 😊
Matt and Rihanna were very helpful and…
Matt and Rihanna were very helpful and efficient, very straightforward and hassle free. Couldn't be happier.
20 March 2026
Reply from Sofology - Dundee
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Karen was wonderfully helpful
Karen was wonderfully helpful, explained everything clearly and dealt with us over a couple of visits while we made up our minds.
19 March 2026
Reply from Sofology - Dundee
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Your employee Brian was extremely…
Your employee Brian was extremely helpful without any pressure and easy to speak to. Thanks Brian.
18 March 2026
Reply from Sofology - Dundee
Thank you for sharing your experience Moira :-)
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