Sofology - Farnborough Reviews 

2,973
•
TrustScore 5 out of 5

4.8

Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB

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See what reviewers are saying

Rated 5 out of 5 stars

We purchased the first sofas we saw as we walked in the door! The staff were lovely, very efficient and friendly, and left us alone to decide on our purchases but were there immediately we had quest... See more

Company replied

Rated 5 out of 5 stars

Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... See more

Company replied

Rated 5 out of 5 stars

Very helpful staff member Candace listened to what we wanted, gave excellent advice and information. This helped us to firm up our ideas and decide on the sofa we purchased.

Company replied

Rated 5 out of 5 stars

We had a great experience at Sofology in Farnborough thanks to Barry. He gave us really helpful advice, and supported us throughout choosing the perfect sofa for our new home. He was friendly, patien... See more

Company replied


Company details

  1. Sofa store
  2. also in
  3. Furniture Accessories
  4. Home Furniture Shop
  5. Homewares Shop
  6. Living room shop
  7. Upholstery shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

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4.8

All reviews

(2,973)

16,191 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No contact

Bought a sofa, said they’d ring the next day, three days later I phoned, told I’d get a call back in the next few days, still waiting for a call 5 days on from that call……

16 September 2026
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Reply from Sofology - Farnborough

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Rated 4 out of 5 stars

Friendly staff

Friendly staff

14 September 2026
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Reply from Sofology - Farnborough

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Rated 5 out of 5 stars

The delivery drivers were polite it…

The delivery drivers were polite it didn't take long to set up and took the polythene bags with them

11 September 2026
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Reply from Sofology - Farnborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Very helpful and efficient

Very helpful and efficient

15 September 2026
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Reply from Sofology - Farnborough

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Very helpful and efficient

Very helpful and efficient

11 September 2026
Sofology - Farnborough logo

Reply from Sofology - Farnborough

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 1 out of 5 stars

First of all

First of all, got my name wrong it Mr ward secondly you rang me back up to say I’m paid enough when I had and then you got the wrong address is 2 Argent Terrace not 2 Silver hill

31 August 2026
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Reply from Sofology - Farnborough

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Rated 5 out of 5 stars

A brilliant shopping experience

We purchased the first sofas we saw as we walked in the door! The staff were lovely, very efficient and friendly, and left us alone to decide on our purchases but were there immediately we had questions to ask. A brilliant way to spend £2500!

15 August 2026
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Reply from Sofology - Farnborough

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Really helpful staff.

31 August 2026
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Reply from Sofology - Farnborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Buying new sofa

Very good service and very polite

23 August 2026
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Reply from Sofology - Farnborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Charlie in Farnborough was amazing

Charlie in Farnborough was amazing! He helped us with all the steps; explained any extras and what they would do. He made our experience an absolute breeze

22 August 2026
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Reply from Sofology - Farnborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Charlie. Have a great day 😊

Rated 5 out of 5 stars

Helpful staff

15 August 2026
Sofology - Farnborough logo

Reply from Sofology - Farnborough

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Very helpful staff member Candace…

Very helpful staff member Candace listened to what we wanted, gave excellent advice and information. This helped us to firm up our ideas and decide on the sofa we purchased.

14 August 2026
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Reply from Sofology - Farnborough

Hi there, thank you for your review. Another great review for Candace, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Brilliant sales guy at Farnborough…

Brilliant sales guy at Farnborough branch. Not pushy, good product knowledge, answered our questions succinctly . Good rap ore with him and we walked away happy with the choices we made.

14 August 2026
Sofology - Farnborough logo

Reply from Sofology - Farnborough

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

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