Sofology - Farnborough Reviews 2,936

TrustScore 5 out of 5

4.8

Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Friendly and knowledgeable staff with no pressured selling. Found sofa within the vast range on show. Detailed explanation of process and delivery. Overall an excellent visit.

Company replied

Rated 5 out of 5 stars

We had great customer service from the Farnborough team and we are SO happy with our new sofa. Delivery was so smooth - the team was very helpful. The sofa fits so well in the space and is SO stylish... See more

Company replied

Rated 5 out of 5 stars

Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... See more

Company replied

Rated 4 out of 5 stars

The young man who helped us charge our order was very helpful. I would have given 5 stars however we weren’t aware there would be delivery charge added.

Company replied


Company details

  1. #26 of 91 best companies in Sofa store
  2. #13 of 51 best companies in Furniture Accessories
  3. #76 of 400 best companies in Home Furniture Shop
  4. #58 of 231 best companies in Homewares Shop
  5. #25 of 113 best companies in Living room shop
  6. #10 of 24 best companies in Upholstery shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Rated 5 out of 5 stars

Lovely member of staff who helped us…

Lovely member of staff who helped us with our purchase.

31 January 2026
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Reply from Sofology - Farnborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Evan was fab and so helpful and…

Evan was fab and so helpful and efficient. The perfect balance of being attentive but not too
Involved during our decision making.

31 January 2026
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Reply from Sofology - Farnborough

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Candace was very helpful

Candace was very helpful, she talked us through every thing making it a lot easier choosing my sofa.

31 January 2026
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Reply from Sofology - Farnborough

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Barry the bald guy

Barry the bald guy as thats what his called.
Went in to sofology yesterday evening He came over asked if needed any help replied just having a look then he said I'll be over there if need any help that was really nice as didn't feel pressured like you do in some places. Found the sofa we loved and he was very helpful and explained everything. So thank u very much barry you where very helpful 😀 jean and Aaron phillimore

28 January 2026
Unprompted review
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Reply from Sofology - Farnborough

Thank you for awarding us 5 stars!

Rated 5 out of 5 stars

My honest opinion..Good experience!

Our experience was really good! The sales team don’t hunt you down. They are there to help you when you’re ready. Thanks Gary! Also, the furniture is well priced and such good quality. Don’t just take my word for it.. sit in the chairs/sofas and you’ll see what I mean. You can buy cheaper but we’ve regretted that in the past. They aren’t as expensive as you might think. Let your butt decide for you!

28 January 2026
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Reply from Sofology - Farnborough

We totally agree Jackie - Let your butt do the deciding!

Rated 5 out of 5 stars

Barry

Barry the bold head was very helpful great service

28 January 2026
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Reply from Sofology - Farnborough

Thank you for awarding us 5 stars Aaron :-)

Rated 5 out of 5 stars

Good information but not hassled to…

Good information but not hassled to make a purchase.
Purchasing was easy and selection of payment options.
Long lead in time for delivery but up front about it.

25 January 2026
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Reply from Sofology - Farnborough

Thank you for taking the time to share your experience Lisa!

Rated 5 out of 5 stars

Your sales member of staff Evan Evans

Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally find a comfortable sofa and decided to buy it.
Evan made our experience at Sofology a very enjoyable and successful one. We relaxed and laughed a lot.
Thank you very much.

26 January 2026
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Reply from Sofology - Farnborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Evan. Have a great day 😊

Rated 5 out of 5 stars

Charlie was extremely helpful and…

Charlie was extremely helpful and sorted our order out swiftly and professionally.

25 January 2026
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Reply from Sofology - Farnborough

Thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Very helpful

Very helpful

24 January 2026
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Reply from Sofology - Farnborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Evan was really helpful and explained…

Evan was really helpful and explained the difference with the materials and explained the finance process well.

24 January 2026
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Reply from Sofology - Farnborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

responsive service

20 January 2026
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Reply from Sofology - Farnborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with, not pushy at all and a pleasure to have spent my money here!

18 January 2026
Sofology - Farnborough logo

Reply from Sofology - Farnborough

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Brilliant

Brilliant, super easy and simple service

22 January 2026
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Reply from Sofology - Farnborough

Thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Easy choice, great service!

I came into store a couple of times before convincing my hubby to go with my choice - both our choices were from Sofology! After searching all the sofa shops, this is by far the best with much a better selection and left alone to look around after a quick hello. I purchased the sofa today with Evan and it was super easy! We sat down, chatted over the T&Cs etc and was all done in 10/15 mins!

21 January 2026
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Reply from Sofology - Farnborough

Thank you for choosing Sofology Lucie! :-)

Rated 5 out of 5 stars

Candace was great

Candace was great, knowledgeable, helpful without being pushy

21 January 2026
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Reply from Sofology - Farnborough

Hi there, thank you for your review. Another great review for Candace, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Satisfied customer

I was happily left to try different chairs without a salesperson hovering over me. (something I hate). Once I looked up for some help, a very pleasant young man made himself available. He showed me around both floors of the showroom, but then gave me space to think about what I was buying. In my opinion, an excellent member of your staff.

18 January 2026
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Reply from Sofology - Farnborough

Thank you for this great review :-)

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