Wonderful customer service with a knowledgeable saleswoman who took time to understand my requirements and and offered me options suited to me. She took time to explain everything and answer all my q... See more
Company replied
Location
Switch locationUnit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB
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They competently brought the sofa into our living room, unpacked it and installed it. They were helpful, friendly and made sure the recliners worked before they left. I couldn’t ask for a better deliv... See more
Company replied
Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... See more
Company replied
Helpful friendly staff (Evan) who knew about the product and the options available. Clear explanation of the damage insurance with no pressure to purchase
Company replied
Company details
- #25 of 92 best companies in Sofa store
- #14 of 53 best companies in Furniture Accessories
- #77 of 401 best companies in Home Furniture Shop
- #59 of 234 best companies in Homewares Shop
- #26 of 113 best companies in Living room shop
- #11 of 25 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, United Kingdom
4.8
Excellent
3k reviews
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Reply from Sofology - Farnborough
Thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Candace, a total legendary individual.
Candace, was an absolute delight in guiding me through the purchase of my sofa. I had met Candace the day before with my mum and on acknowledging it was myself buying and not my mum, Candace was very attentive in ensuring I was heard, my choices mattered and prioritised my input. I came in the following day on my own and Candace used her expertise to guide me through the purchase and remained as personable as before.
11 January 2026
Reply from Sofology - Farnborough
We are pleased to hear that your visit to the store was a positive one Miss Hewson, thank you for choosing Sofology.
Reply from Sofology - Farnborough
Thank you for sharing your experience Debby :-)
Store nicely laid out and staff very…
Store nicely laid out and staff very welcoming and knowledgeable.
8 January 2026
Reply from Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review!😊
Thank you Charlie!
Had to hunt for someone to help us once we had wandered around and decided to go ahead with a purchase. Charlie had just finished with someone as I approached him and was happy with to help straight away. He turned the experience around!
11 January 2026
Reply from Sofology - Farnborough
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Sofa
The stuff bend over backwards to help you out you really should be sending me this after I received my sofa
6 January 2026
Reply from Sofology - Farnborough
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Evan was incredibly helpful and a…
Evan was incredibly helpful and a pleasure to deal with.
3 January 2026
Reply from Sofology - Farnborough
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience.
Barry was friendly and helpfully guided…
Barry was friendly and helpfully guided us through our sofa purchase.
3 January 2026
Reply from Sofology - Farnborough
Hi there, thank you for your review. Another great review for Barry, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Farnborough
Thanks so much for your 4-star review! ⭐⭐⭐⭐
Reply from Sofology - Farnborough
Thank you for sharing your experience!
Candice was welcoming
Candice was welcoming, friendly and knowledgable helping us to choose the perfect sofa for our needs.
2 January 2026
Reply from Sofology - Farnborough
Hi there, thank you for your review. Another great review for Candice, we will make sure to pass this on! Have a nice day.
Sofology, Farnborough
Sofology seems to have created a great store to look for and purchase a new sofa. Abdul was very friendly knowledgeable and helpful. Thanks
4 January 2026
Reply from Sofology - Farnborough
Hi there, thank you for your review. Another great review for Abdul, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Farnborough
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Barry super helpful and knowledgeable
Barry super helpful and knowledgeable
Second experience buying at Sofology with him and both times he was great.
4 January 2026
Reply from Sofology - Farnborough
Hi there, thank you for your review. Another great review for Barry, we will make sure to pass this on! Have a nice day.
Very helpful sales guy
Very helpful sales guy, Evan. Very knowledgeable of products and very pleasant and polite to deal with. Great attitude towards the process.
4 January 2026
Reply from Sofology - Farnborough
Hi there, thank you for your review. Another great review for Evan, we will make sure to pass this on! Have a nice day.
The relaxed non-pressurising staff
The relaxed non-pressurising staff, Evan Evans particularly, his manner, patience and knowledge.
4 January 2026
Reply from Sofology - Farnborough
Thank you for choosing sofology!
Gary really looked after us and we…
Gary really looked after us and we appreciate the support while buying a new sofa.
3 January 2026
Reply from Sofology - Farnborough
Thanks for choosing Sofology Amy!
Charlie was extremely helpful and…
Charlie was extremely helpful and patient when I took my indecisive wife and 2 young kids to buy a sofa. We already had sort of decided which one we wanted but Charlie didn’t try and steer us on to something more expensive. Very simple process too. Thank you!
31 December 2025
Reply from Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Charlie. Have a great day 😊
Helpful sales approach
Charlie had exactly the right approach to help us make a decision about our purchase.
3 January 2026
Reply from Sofology - Farnborough
Hi there, thank you for your review. Another great review for Charlie, we will make sure to pass this on! Have a nice day.
Great service answered all our…
Great service answered all our questions just what you want when ordering large purchases
3 January 2026
Reply from Sofology - Farnborough
Hi there, thanks for your 5-star review, we really appreciate the feedback!
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