Sofology - Gateshead Reviews 4,020

Fantastic experience and so helpful in store when choosing my new sofas
Would highly recommend Sofology!

Excellent service and professional staff

Excellent customer service from staff at Gateshead branch.

Staff were amazing very helpful and explained every thing clear , very professional.

Danielle served us and was very knowledgeable and helpful when I asked questions. There was no pressure to buy that day and she is the reason we came back same day to the store and purchased our sofa.

Dan at Sofology was really helpful when I was choosing my sofa. She took the time to explain the different functions, the size and proportions, and what might work best for my space.

She was very patient throughout and also gave some helpful advice on how to look after the sofa and what after-sales support is available.

I decided to buy using the finance option and Dan clearly explained the instalment plan and the application process, which made everything very easy.

Overall it was a really smooth experience and great service. Looking forward to receiving my new sofa!

Fantastic support and salesmanship. Everything was quick and easy, catered for everything we asked and had a new sofa ordered within 20 minutes.

Danielle was super helpful, knowledgeable and there was no pushy sales. Just great customer service

The whole experience from beginning to end was quick, informative and pleasant with no pressure at all

We recently purchased a sofa from Sofology and had a really positive experience from start to finish. Danielle looked after us in store and was fantastic throughout the whole process. She was very personable and friendly, which made the experience relaxed and enjoyable.

Danielle was incredibly patient while we took our time looking at the different options and fabrics. She answered all of our questions clearly and gave helpful advice without ever being pushy or making us feel rushed into a decision. It felt like she genuinely wanted us to find the right sofa for our home rather than just make a sale.

Her great service really stood out and made the whole experience much easier and more enjoyable. We’re very happy with our purchase and would definitely recommend Sofology, especially if you’re lucky enough to be helped by Danielle.

A very welcoming store very friendly and helpful when we chose the sofa Hazel went through everything with us and made the buying process very easy

Brilliant experience

Great service very friendly. Served by Emma who helped us pick our perfect sofa

Emma was very helpful with all questions and gave great advice. She was very polite and informative and gave me all information to help me make the best decision.

Danielle is the most down to earth women, she was lovely and welcoming and easy to work with thanks danni

Amazing service, top quality products,wouldn't go anywhere else for sofas.

They were very helpful and friendly

Very good salesperson, Sheena. Lots of patience, knows her stuff, can answer all questions and is very informative and kind

First Class Customer Service from Andy who was very friendly and helpful. Many Thanks.