Sofology - Gateshead Reviews 

Very helpful pleasant staff

The worker who spoke to me and helped was very helpful and kind cheerful

Emma was fantastic and knowledgeable. Store inviting, didn't feel hurried or pushed. Good selection, including at affordable prices.

Excellent experience in store, sorted quickly with no hassle. Dealt with a nice bloke named Lee.

Very friendly staff and knowledgeable of products, and not a bad price

Really terrific service from Donna in the Metrocentre Sofology. Not pushy, just very very helpful. The showroom is nicely set out and there is a good range of sofas at different price levels. We found the perfect one for us and we look forward to receiving it in 7 weeks time.

Good selection,Solfologist Andrew was top class.He was knowledgeable on his products, and polite.They also serve great coffee.
Service so far top class.

Great experience all around! As first time buyers, we initially went into the store not really knowing where to start. We loved two sofas, and Lee was incredibly helpful, offering us some great advice and explaining the delivery timescales clearly.

We came back the following week and decided on the Cove sofa, and Jane was absolutely amazing! She was so helpful, friendly and knowledgeable, and nothing was too much hassle. She made the whole ordering process completely seamless and enjoyable.

We really appreciate all of your help and can’t wait to receive our gorgeous new sofa! Thank you, Lee and Jane

My experience was very good,from entering the showroom I was greated by a lovely gentleman called earl,he explained a few things about the showroom then stood back and let me take a good look around,which I really appreciated,once I had a good look around I approached earl again,he was very helpful with my purchase and he went above and beyond to get me the best deal on the suite I chose I would and have recommended him family friends and work colleagues

Thank you to Emma for helping us choose our sofa. She made the whole experience pleasant and easy.

Very helpful staff. Especially Earl and Danielle
Knew the products well. So could guide me to the type of furniture I might like best

Jayne was fabulous, first time buyers here and she made the whole experience a breeze! Was super helpful in finding us the perfect sofa would 100% recommend.

The staff were very professional and helpful

Very relaxed and comfortable process.
No pushy sales

Thank you once again to the delivery drivers No complaints even though they had to bring it up 2 sets of stairs .Very polite and friendly.

Great friendly staff perfect sofa for us thanks

Good choice of sofas. Friendly knowledgeable staff who are there to help when you need it but don’t stand over you while you look around.