Sofology - Inverness Reviews 

1,090
TrustScore 5 out of 5

4.9

Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD Inverness, GB


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Rated 5 out of 5 stars

Very helpfully staff, and addressed any questions we had. Resulting in the purchase of goods from your Inverness store.

Company replied

Rated 5 out of 5 stars

Really helpful, friendly and patient service from Marissa in your Inverness store. Took a lot of time supporting me find exactly what I was looking for.

Company replied

Rated 5 out of 5 stars

We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at... See more

Company replied

Rated 5 out of 5 stars

We came two days ago to find a new sofa at Inverness branch, and were impressed by the focussed attention and help we received from Aaron . Picked a selection and took the details home to che... See more

Company replied


Company details

  1. #27 of 92 best companies in Sofa store
  2. #14 of 54 best companies in Furniture Accessories
  3. #77 of 398 best companies in Home Furniture Shop
  4. #58 of 234 best companies in Homewares Shop
  5. #26 of 112 best companies in Living room shop
  6. #11 of 25 best companies in Upholstery shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD, Inverness, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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1-star

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4.9

All reviews

(1,090)

18,766 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience in store

Great experience in store. Aaron was very helpful, pleasant and knowledgeable.

18 January 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, thank you for your review. Another great review for Aaron, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

The young lady that served me was very…

The young lady that served me was very knowledgeable about the product. Explained all the processes extremely well. Hence 5 stars.

17 January 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

The store employees were very helpful…

The store employees were very helpful and made our experience very straightforward and easy.

12 January 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Great customer service

Great customer service, friendly team. We went in store initially but then had some issues with the order (technical issues online!) which they dealt with perfectly over the phone. Very efficient and professional while maintaining a charismatic attitude.
Thank you!

11 January 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Thank you for sharing your experience Mr Buckley.

Rated 5 out of 5 stars

Highly recommend!

We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at all, gave us plenty of space to decide, and made thoughtful suggestions that genuinely suited our needs. The whole process felt relaxed and well-informed, and we’re delighted with our sofa. Excellent service from start to finish.

9 January 2026
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Reply from Sofology - Inverness

Thank you for sharing your experience Mr Macdonald! We appreciate you taking the time to leave this review!

Rated 5 out of 5 stars

Very helpful

Very helpful

6 November 2025
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Good

Good, but she did not advice about up coming sales,

27 December 2025
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Reply from Sofology - Inverness

Thank you for sharing Peter :-)

Rated 5 out of 5 stars

Christine was very helpful and nice.

It was very easy and straight forward. It took only a few minutes and people in the shop were very nice and helpful, especially Christine who looked after us.

6 January 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, thank you for your review. Another great review for Christine, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Great service

Getting peace to look about without pressure.

8 January 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 4 out of 5 stars

There was no pressure to make any…

There was no pressure to make any decision, and the rep was very helpful with information and after service.

3 January 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Thanks so much for your 4-star review! ⭐⭐⭐⭐

Rated 5 out of 5 stars

Friendly without crowding you and…

Friendly without crowding you and patient while we were chopping and changing our selection to get the end result we wanted, great shop

5 January 2026
Unprompted review
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Sofa purchase

Really nice friendly staff, made us feel welcome with our be g over the top, explained everything

30 December 2025
Sofology - Inverness logo

Reply from Sofology - Inverness

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Easy process to ordering our new sofa

Easy process to ordering our new sofa - guided through the information easily.

28 December 2025
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Purchasing a sofa first t as a visually impaired personime

Julie was amazingly patient knowledgeable and honest. She allowed me all the time I needed to try all sofas I wanted to and explained every detail and benefit of leather versus material etc
I didn't feel rushed or forced to purchase and she was patient and helpful allowing me to look carefully at colour choices and decide on the best options. .

27 December 2025
Sofology - Inverness logo

Reply from Sofology - Inverness

Thank you so much for taking the time to share your feedback with us.

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