Sofology - North Shields Reviews 

We first visited Metro Centre. Emma was brilliant. She showed us around the shop and gave us excellent advice. We then went to Silverstone where Adam looked after us. Adam also was brilliant and we ordered our new sofa that day. Both Emma and Adam were fantastic. Well done both of you xx

We were welcomed by a lovely member of staff who explained the sofas we enquired about and offered the various options in a very clear manner - he was extremely polite and helpful

No one followed us around just left us to have a look and the staff are really lovely, the man explained everything and was really nice

I really enjoyed having a good look around ,and with the help of a lovely assistant called Stephanie. She helped me pick my perfect corner unit sofas.
Which am over the moon with ,
So easy to chat to and very helpful.
Thank you.

Mark from silver link Wallsend was a very friendly man and answered all our queries very efficiently.

I wasn't hassled by anyone i was able to look around at my own speed when needed the member of staff who helped me Karen was very knowledgeable and able to find me exactly what I was looking for ,the display was also excellent so much to choose from i will certainly be recommending Sofologyto anyone who is looking for sofas.

I liked the North Shields branch. The staff gave you plenty of time to look around without jumping on you. There was alwalys someone there when you did need to ask questions. (Mark) was very helpful and explained all the offers available to me when purchasing my sofa and chair. I am just hoping the sofa and chair as good as they say they are.

Amazing experience whilst buying our sofa in the Silverlink branch.

Very attentive store assistants, answered all my questions to my satisfaction.

I had an amazing experience purchasing my first sofa. Steve helped me choosing the model, the right color and the financial plan for my purchase. Service was stunning and I can’t wait to receive the sofa at home.

Our sales guy Mark was fantastic he explained everything about the sofa

Polite friendly staff, knew exactly what we wanted. Price was comparable to other providers

We returned to purchase 2 raise and recliner chairs like our 2 seater purchased last year to find the choice of chairs had improved and available in the same cloth as ours
Not the same style but petty similar
The sales assistant remember us and was very attentive
Good pleasant sales experience

Absolutely brilliant thank you so much for a beautiful suite and customer service and staff
Regards
Stephen

Visited Sofology north shields this month. Excellent helpful staff. Very knowledgeable. Awaiting delivery of sofa now.

Absolutely amazing service from Leanne in the silverlink store. Called this afternoon for some help due to what sofa I wanted and the space I had to place it, Leanne took my space measurements and not only found a solution for the sofa I wanted but also provided a list of other options. We went into the store to see the sofa in person and purchased there and then. Leanne went through everything in detail, all the options the sofa came with and it was just an amazing experience from start to finish. She is a credit to the company.

The store was clean, tidy and very well presented also.

Thank you again so much Leanne

Fab customer service, felt totally relaxed and all explained thoroughly

The assistant was very helpful and knowledgeable nothing was a trouble to her when I explained what I needed

Really helpful experience and some amazing sofas!