Sales member Stephanie Bowie was pleasant, well presented, knowledgeable, no high sales pressure. Left us to browse in our own time and gave any further advice when required.
Company replied
Location
Switch locationUnit 4, Silverlink Point, The Silverlink, NE28 9PD Wallsend, GB
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See what reviewers are saying
Ordering my new furniture was easy as joane at silverlink shop in newcastle exsplained everything to me and my daughter . All the info was great so i ordered. Looking forward to my new sofa and chai... See more
Company replied
We had a really good experience at Sofology North Shields. We normally hate shopping for big purchases as you get mobbed as soon as you walk through the door, but we felt comfortable browsing with... See more
Company replied
From the minute we met Jo she was lovely. So helpful, respectful and clearly explained everything to us. Jo allowed us to borrow a couple of samples home to enable us to choose the correct colour.
Company replied
Company details
- #25 of 90 best companies in Sofa store
- #13 of 51 best companies in Furniture Accessories
- #77 of 397 best companies in Home Furniture Shop
- #58 of 231 best companies in Homewares Shop
- #25 of 112 best companies in Living room shop
- #10 of 24 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 4, Silverlink Point, The Silverlink, NE28 9PD, Wallsend, United Kingdom
4.9
Excellent
3K reviews
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Reply from Sofology - North Shields
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
No problem at all with the purchase…
No problem at all with the purchase experience.
Bought from their Allure range which is the most uncomfortable settee we have ever owned.
Already have contacted Sofology just after we bought the suite. Told nothing they could do, should have tried it out longer in the shop. We kept coming back to the display suite a number of times.
13 November 2025
Unprompted review
Reply from Sofology - North Shields
Hi there,
Thank you for taking the time to leave a review. We're sorry to hear about your experience and would love the chance to make it right. If you'd like to discuss this further, please feel free to email us at social.media.complaints@sofology.co.uk with your review details.
Great service!
Mark at the Silverlink branch was very helpful and informative. Can’t wait for my Sofa! Thank you!
10 May 2026
Reply from Sofology - North Shields
Hi there, thank you for your review. Another great review for Mark, we will make sure to pass this on! Have a nice day.
Reply from Sofology - North Shields
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Definitely worth a visit
The customer service was very good.
The girls where helpful and knowledgeable.
Most importantly there was no hard sell.
Would recommend.
7 May 2026
Reply from Sofology - North Shields
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Excellent Customer Care
From the minute we met Jo she was lovely. So helpful, respectful and clearly explained everything to us.
Jo allowed us to borrow a couple of samples home to enable us to choose the correct colour.
4 May 2026
Reply from Sofology - North Shields
Hi there, thank you for your review. Another great review for Jo, we will make sure to pass this on! Have a nice day.
Excellent staff
Libby watched how I sat on various sofas and from that she could tell which sofas to offer us. She knew about the products and listened to our requirements and matched us to the right product.
7 May 2026
Reply from Sofology - North Shields
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Libby. Have a great day 😊
Reply from Sofology - North Shields
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Ordering my new furniture was easy as…
Ordering my new furniture was easy as joane at silverlink shop in newcastle exsplained everything to me and my daughter . All the info was great so i ordered. Looking forward to my new sofa and chair power recliners
Thank you Sheila webb 😁
3 May 2026
Reply from Sofology - North Shields
Thank you for this great review Sheila!
Reply from Sofology - North Shields
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Steph was informative about product and…
Steph was informative about product and helped with a change of item. Very friendly nothing was too much
3 May 2026
Reply from Sofology - North Shields
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Reply from Sofology - North Shields
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Shopping made easy
Sales member Stephanie Bowie was pleasant, well presented, knowledgeable, no high sales pressure.
Left us to browse in our own time and gave any further advice when required.
2 May 2026
Reply from Sofology - North Shields
Hi there, thank you for your review. Another great review for Stephanie, we will make sure to pass this on! Have a nice day.
Reply from Sofology - North Shields
Thank you for sharing your experience :-)
Libby in the North Shields shop was…
Libby in the North Shields shop was really good.The guys who delivered my two seater yesterday were very good also.Just waiting for my chair to arrive.
28 April 2026
Reply from Sofology - North Shields
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Reply from Sofology - North Shields
Hi there, thank you for your review. Another great review for Susan, we will make sure to pass this on! Have a nice day.
Reply from Sofology - North Shields
Thanks for this fabulous review. We appreciate you sharing it with others!
Great customer service and an excellent…
Great customer service and an excellent range of sofas. Paid a deposit on the day and the rest is paid after the sofa has been delivered. I am happy with my purchase and I am looking forward to actually having a sofa in my house and not having to use bean bags!
6 March 2026
Reply from Sofology - North Shields
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
the sales girls were very informative…
the sales girls were very informative we felt relaxed and they were not pushy highly recommended
16 April 2026
Reply from Sofology - North Shields
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
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