Sofology - Peterborough Reviews 

Very happy - I’d popped into store a few times before placing my order, and each time everyone was helpful. There was no pushy sales behaviour, just genuine time for help and support.

There is a wide variety of sofas to try and look at. We"d already made our decision on the sofa, but it was good to sit on it and experience it first hand. Saireen was very helpful and informative and gave us a full run down on the features of the sofa. Even going as far as playing music through the speakers, so we could sample the sound and vibration through the seats. Good advise given on the aftercare also. Thank you

Very friendly team, very good product knowledge and options. Non-pushy sales technique and made to feel valued.

Sai helped us and was great.

Ryan made me feel welcome and was very pleasant.
I already knew what I wanted which made the process easier but was guided through it thoroughly.

Sales assistant (Jamie)was very helpful,new what he was talking about and very polite,he helped us choose the right sofa and left the store a very happy customer,and will recommend to others

Very helpful friendly saleswoman, thorough and professional and explained everything clearly. Can't wait for our new sofa's

Able to look around without being hounded. Friendly staff, no pressure

The staff are very helpful and explained everything. However I feel that for the amount charged for items that free delivery should be included. That is why I have only given 4 stars

We have ordered our new living room furniture from Sofology. We have had all charges explained clearly, and have been given a realistic timeframe for delivery.

Danielle was attentive to our needs and provided excellent advice. All in all a very positive experience.

Famida greeted us nicely when we first entered the shop and gave us space to look at the various sofas. On our return a short while later after looking at other retailers nearby she was there to answer questions and give us all the information we needed on the sofa we were interested in and all the options available to us in a friendly and welcoming manner, she was very proactive in offering additional services available which we were happy to take up. In addition she was very thoughtful to offer us refreshments early on in our conversation about the item we were interested in, she is a credit to the company and definitely an employee to look after.

The staff member that dealt with us remembers us each time we visit the store and greets and makes our shopping experience most enjoyable!

We've never had anything but a great experience, and always come away with a purchase.
Shout out too to the delivery team who have been brilliant in the past and we look forward to our new sofas in December.
This is how furniture stores should be run...top class from start to finish.

Great experience buying our sofa. Jamie was super helpful and friendly, made the whole process easy and pain free! Highly recommend!

Just bought a new sofa from here and the experience was great, massive thank you to Sai for going through everything with us and answering all our questions and queries. Looking forward to receiving the sofa soon!

All staff involved were of a very high standard. Very pleased with the service.

Welcomed by Sai who showed great knowledge and was very helpful during our visit today.
We left feeling very well looked after and look forward in receiving our new purchase.

I had a great experience from start to finish, Sai introduced herself when I arrived but didn’t feel pressured when I walked around I tried many different sofas and when I was comfortable Sai came across and provided lots of help and guidance. She was very knowledgeable and made the whole transaction seamless to the end. Fantastic customer service and highly recommended.

Jamie was very helpful when we made our first visit to Sofology looking for replacements for our two sofas. He was courteous but also gave us our own space to look around. When we had questions he was on hand to help us make our decision.