Sofology - Rotherham Reviews 3,940

TrustScore 5 out of 5

4.9

Unit 4 Beale Way, S62 6EJ Rotherham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The lady that handled the sale made the experience excellent. She definitely went the extra mile to help me and offer all possible alternatives. Due to her, I did not consider visiting any other st... See more

Company replied

Rated 5 out of 5 stars

During our visit at sofology in Rotherham Chris (I think that was his name) was kind, warm, friendly & human in his approach to us buying the sofa. He had great knowledge of the furniture & discussed... See more

Company replied

Rated 5 out of 5 stars

On my first visit, I was left to browse at my own pace, which I really appreciated. When I did need help, a member of staff (whose name I unfortunately didn’t catch) talked me through the different... See more

Company replied

Rated 5 out of 5 stars

Experienced, very welcoming staff (Adie). Put you at ease all the way through. Never pressured us at any time. during the visits including the purchase. Staff credit to your company . Thanks

Company replied


Company details

  1. #25 of 90 best companies in Sofa store
  2. #13 of 51 best companies in Furniture Accessories
  3. #76 of 399 best companies in Home Furniture Shop
  4. #58 of 231 best companies in Homewares Shop
  5. #25 of 112 best companies in Living room shop
  6. #10 of 24 best companies in Upholstery shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 4 Beale Way, S62 6EJ, Rotherham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great experience

Nessy was very helpful when it came to choosing our sofa.
The whole process felt very effortless.
We can’t wait to receive our sofa.

17 January 2026
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Reply from Sofology - Rotherham

We look forward to delivering Natalie :-)

Rated 5 out of 5 stars

Impressive service

We were greeted as we arrived and asked if there was anything specific we were looking for, then Tara showed us appropriate suits and left for us to try out.
She then came back and gave us information on price materials and answered any questions we had !!
We was extremely impressed with her knowledge…

20 January 2026
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Reply from Sofology - Rotherham

Thank you for sharing yoru experience Michael!

Rated 5 out of 5 stars

Sofas with Ness

Ness,the lady who helped us today was very nice,very polite,and extremely helpful,she didn’t rush us at all,she was knowledgeable and answered all our questions very well

20 January 2026
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Reply from Sofology - Rotherham

Thank you for awarding us 5 stars Andrew :-)

Rated 5 out of 5 stars

Customer service was fantastic

Customer service was fantastic. Big shout out to Myles, he was extremely helpful in finding the right sofa for us, really friendly and thorough. His attention to detail in what we wanted in a sofa was next to none. Overall a great experience. Highly recommend Sofology.

17 January 2026
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Reply from Sofology - Rotherham

Thank you for this amazing review Georgie :-)

Rated 5 out of 5 stars

Sofa

We dealt with Miles on our two visits and we found him a very nice and easy going person and made us feel comfortable when we were choosing our Sofas.

Miles had good product knowledge and gave us honest information on the warranty, delivery times and cleaning materials to purchase.

Miles is a credit to your company

20 January 2026
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Reply from Sofology - Rotherham

Thank you for awarding us 5 stars :-)

Rated 5 out of 5 stars

Really easy to deal with and great…

Really easy to deal with and great knowledge of the product.

19 January 2026
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Reply from Sofology - Rotherham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Shopping experience

We browsed the store at our leisure but found plenty of staff on hand if we had any questions. We felt no pressure to buy and all our questions were answered in full.
Made us a nice cuppa too

18 January 2026
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Reply from Sofology - Rotherham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Very knowledgeable and accommodating

Very knowledgeable and accommodating

18 January 2026
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Reply from Sofology - Rotherham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Tony was very helpful!

Tony was a great help. Helpful but not pushy, the best kind of salesperson!

18 January 2026
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Reply from Sofology - Rotherham

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tony. Have a great day 😊

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly, helpful staff

18 January 2026
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Reply from Sofology - Rotherham

Thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Tara was the best

Tara helped us with the sofa we picked, she was lovely, very friendly and professional and she told us about extra care for the sofa but wasn't pushy like you get in many sofa places so we did buy the insurance cover. I will definitely recommend sofhology to family and friends and tell them to ask for Tara.

17 January 2026
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Reply from Sofology - Rotherham

Thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Very friendly

Very friendly, extremely efficient service.

17 January 2026
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Reply from Sofology - Rotherham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

thumbs up to Adrian!

Adrian was very informative, and gave us useful advice. he was very friendly and approachable
without being pushy. great service.

13 January 2026
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Reply from Sofology - Rotherham

Thank you so much for sharing such a fantastic review with us, we truly appreciate you taking the time to write about your experience. Your positive feedback means a lot to our team, and we are delighted to know that you had a great experience with us. We will make sure to pass your comments along to the relevant team members so they can see the impact they've made. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out. Wishing you a wonderful day!

Rated 5 out of 5 stars

Excellent service

Thank you very much Adrian, you explained very well and gave all the important and necessary information about the corner sofa we chose. We ordered our corner sofa today and we look forward to be delivered within 11 weeks. Thank you again 😊

17 January 2026
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Reply from Sofology - Rotherham

We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Everyone was very friendly and helpful

Everyone was very friendly and helpful. Tara made us very comfortable and guided us how to pick the correct sofa for us without being pushy. Thank you.

16 January 2026
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Reply from Sofology - Rotherham

Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Rated 5 out of 5 stars

Great buying experience

Great buying experience. We were left alone to look around the showroom which I like. Hate being followed. Tony was very helpful and informative and gave us space to make a decision. Very professional and helpful throughout the whole buying experience.

16 January 2026
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Reply from Sofology - Rotherham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Good service

Good service

12 January 2026
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Reply from Sofology - Rotherham

Hi, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Excellent service

After browsing at many sofa stores & being followed around & generally trying to be pressured into buying or getting finance I was very pleasantly surprised at my experience today with Chris at Sofology Rotherham.
I was left alone to browse, no pressure & when decided on a sofa I was talked through absolutely everything & well looked after.
He made me feel completely comfortable & at ease & was not rushed into any final decision but shown alternatives to help me choose. I would definitely recommend this company & especially this store. Thank you for your excellent service, I just cannot wait for my new sofa.

15 January 2026
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Reply from Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

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