fantastic from beginning to finish, adrian was very knowledgeable about what we wanted and put our minds to ease , we will go to him for future projects thank you .
Location
Switch locationUnit 4 Beale Way, S62 6EJ Rotherham, GB
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During our visit at sofology in Rotherham Chris (I think that was his name) was kind, warm, friendly & human in his approach to us buying the sofa. He had great knowledge of the furniture & discussed... See more
Company replied
The staff was very helpful answered all our questions and could not do enough to help us and brought us refreshments while we was making our minds up
Company replied
On my first visit, I was left to browse at my own pace, which I really appreciated. When I did need help, a member of staff (whose name I unfortunately didn’t catch) talked me through the different... See more
Company replied
Company details
- #26 of 91 best companies in Sofa store
- #13 of 52 best companies in Furniture Accessories
- #77 of 393 best companies in Home Furniture Shop
- #61 of 234 best companies in Homewares Shop
- #24 of 113 best companies in Living room shop
- #10 of 25 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 4 Beale Way, S62 6EJ, Rotherham, United Kingdom
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fantastic from beginning to finish
fantastic from beginning to finish, adrian was very knowledgeable about what we wanted and put our minds to ease , we will go to him for future projects thank you .
May use AI-assist with repliesRead more
She was really nice and friendly but…
She was really nice and friendly but wasn't very clear on the brake down of the price ie delivery cost care kit cost I left wondering why it says £28 online but I was paying £38 seamed a bit higher

Reply from Sofology - Rotherham
Choice was excellent
Choice was excellent. Tony was brilliant, didn’t feel rushed at all.everything explained throughout our purchase.

Reply from Sofology - Rotherham
Tony was amazing.knew his information…
Tony was amazing.knew his information thoroughly and so helpful with his advice.and all the other staff was attentive and supportive so Thankyou all.would definitely recommend them

Reply from Sofology - Rotherham
The staff was very helpful answered all…
The staff was very helpful answered all our questions and could not do enough to help us and brought us refreshments while we was making our minds up

Reply from Sofology - Rotherham
Tony the sales assistant was so polite…
Tony the sales assistant was so polite and helpful his customer service was great we left the store very satisfied with our purchase.

Reply from Sofology - Rotherham
Very good service from start to finish
Very good service from start to finish. Tony was a nice guy, even let us rearrange the showroom lol

Reply from Sofology - Rotherham
Great experience purchasing my sofa
Great experience purchasing my sofa, the lady in store was very helpful during the ordering process! Highly recommend

Reply from Sofology - Rotherham
Excellent service again
Excellent service again, we have had a sofa previously from them and have found the service to be exceptional.

Reply from Sofology - Rotherham
Our first visit in Sofology
In your Rotherham store from arriving to leaving there was a warm feeling , no hard sell or pushy sales people just normal experienced fully knowledgeable staff who you could be honest with of what you were looking for and open to direct questions relating to lead times etc .

Reply from Sofology - Rotherham
Adrian assisted us very well
Adrian assisted us very well and wasn't pressuring us at all.
Slight complaint about the store not having a lift - my mother walks with a stick and found it difficult to get to the upper levels.

Reply from Sofology - Rotherham

Reply from Sofology - Rotherham

Reply from Sofology - Rotherham

Reply from Sofology - Rotherham
Friendly staff (Walter) was welcoming…
Friendly staff (Walter) was welcoming relaxed vibe , explaining things well , recommended which sofa would suit my ailments, came away a very happy customer😁

Reply from Sofology - Rotherham
Knowledgable
Knowledgable, friendly & gave different options to what we initially wanted.

Reply from Sofology - Rotherham
Excellent service and customer service
Excellent service and customer service. Very happy with purchase. Charlene explained and demonstrated the layout of the sofas which made it easy for us to decide the purchase. Very happy with our experience

Reply from Sofology - Rotherham
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