Sofology - Rotherham Reviews 3,956

TrustScore 5 out of 5

4.9

Unit 4 Beale Way, S62 6EJ Rotherham, GB


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Rated 5 out of 5 stars

fantastic from beginning to finish, adrian was very knowledgeable about what we wanted and put our minds to ease , we will go to him for future projects thank you .

Rated 5 out of 5 stars

During our visit at sofology in Rotherham Chris (I think that was his name) was kind, warm, friendly & human in his approach to us buying the sofa. He had great knowledge of the furniture & discussed... See more

Company replied

Rated 5 out of 5 stars

The staff was very helpful answered all our questions and could not do enough to help us and brought us refreshments while we was making our minds up

Company replied

Rated 5 out of 5 stars

On my first visit, I was left to browse at my own pace, which I really appreciated. When I did need help, a member of staff (whose name I unfortunately didn’t catch) talked me through the different... See more

Company replied


Company details

  1. #26 of 91 best companies in Sofa store
  2. #13 of 52 best companies in Furniture Accessories
  3. #77 of 393 best companies in Home Furniture Shop
  4. #61 of 234 best companies in Homewares Shop
  5. #24 of 113 best companies in Living room shop
  6. #10 of 25 best companies in Upholstery shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 4 Beale Way, S62 6EJ, Rotherham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

4k reviews

5-star
4-star
3-star
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1-star

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Rated 3 out of 5 stars

She was really nice and friendly but…

She was really nice and friendly but wasn't very clear on the brake down of the price ie delivery cost care kit cost I left wondering why it says £28 online but I was paying £38 seamed a bit higher

8 June 2026
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Reply from Sofology - Rotherham

Hi Mr Fielding, the care kits are £39 each :-)

Rated 5 out of 5 stars

Choice was excellent

Choice was excellent. Tony was brilliant, didn’t feel rushed at all.everything explained throughout our purchase.

15 June 2026
Unprompted review
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Reply from Sofology - Rotherham

Thank you for awarding us 5 stars Linda :-)

Rated 5 out of 5 stars

Tony was amazing.knew his information…

Tony was amazing.knew his information thoroughly and so helpful with his advice.and all the other staff was attentive and supportive so Thankyou all.would definitely recommend them

7 June 2026
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Reply from Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day!

Rated 5 out of 5 stars

The staff was very helpful answered all…

The staff was very helpful answered all our questions and could not do enough to help us and brought us refreshments while we was making our minds up

4 May 2026
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Reply from Sofology - Rotherham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

Tony the sales assistant was so polite…

Tony the sales assistant was so polite and helpful his customer service was great we left the store very satisfied with our purchase.

4 June 2026
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Reply from Sofology - Rotherham

Hi there, thank you for your review. Another great review for Tony, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Man was friendly

Man was friendly, patient, and helpfull

4 June 2026
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Reply from Sofology - Rotherham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

Very good service from start to finish

Very good service from start to finish. Tony was a nice guy, even let us rearrange the showroom lol

31 May 2026
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Reply from Sofology - Rotherham

Hi there, thank you for your review. Another great review for Tony, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Great experience purchasing my sofa

Great experience purchasing my sofa, the lady in store was very helpful during the ordering process! Highly recommend

31 May 2026
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Reply from Sofology - Rotherham

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Excellent service again

Excellent service again, we have had a sofa previously from them and have found the service to be exceptional.

31 May 2026
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Reply from Sofology - Rotherham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day!

Rated 5 out of 5 stars

Our first visit in Sofology

In your Rotherham store from arriving to leaving there was a warm feeling , no hard sell or pushy sales people just normal experienced fully knowledgeable staff who you could be honest with of what you were looking for and open to direct questions relating to lead times etc .

2 June 2026
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Reply from Sofology - Rotherham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 4 out of 5 stars

Adrian assisted us very well

Adrian assisted us very well and wasn't pressuring us at all.
Slight complaint about the store not having a lift - my mother walks with a stick and found it difficult to get to the upper levels.

22 May 2026
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Reply from Sofology - Rotherham

Thank you for your feedback. We’re glad to hear Adrian was helpful. Sorry to hear about the difficulty accessing the upper floors. That’s really useful to know, and we’ll make sure it’s passed on to the store team.

Rated 5 out of 5 stars

No pressure sales

No pressure sales, lovely knowledge staff and a cup of tea

20 May 2026
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Reply from Sofology - Rotherham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Friendly staff (Walter) was welcoming…

Friendly staff (Walter) was welcoming relaxed vibe , explaining things well , recommended which sofa would suit my ailments, came away a very happy customer😁

14 May 2026
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Reply from Sofology - Rotherham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

Knowledgable

Knowledgable, friendly & gave different options to what we initially wanted.

10 May 2026
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Reply from Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Excellent service and customer service

Excellent service and customer service. Very happy with purchase. Charlene explained and demonstrated the layout of the sofas which made it easy for us to decide the purchase. Very happy with our experience

9 May 2026
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Reply from Sofology - Rotherham

Thank you for choosing Sofology Mrs Khan!

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