Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name... See more
Company replied
Location
Switch locationNew Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
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See what reviewers are saying
Yet to receive the sofa, but the experience was excellent. The staff weren’t pushy and I was allowed to walk around without pressure to find a sofa I wanted. The service through purchasing was easy an... See more
Company replied
The sales assistant, Cloe, was more than helpful. She went out of her way to research options for us and show us the differences between different products, so that we were able to make a purchase wit... See more
Company replied
I recently bought two two seater sofas from the Speke, Liverpool branch. When I returned home, I realised one was too big for my space. I went back and saw Clio, my original sales representative, and... See more
Company replied
Company details
- #25 of 93 best companies in Sofa store
- #14 of 54 best companies in Furniture Accessories
- #74 of 398 best companies in Home Furniture Shop
- #55 of 237 best companies in Homewares Shop
- #23 of 114 best companies in Living room shop
- #10 of 25 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, United Kingdom
4.9
Excellent
2k reviews
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Great customer service
I visited the Speke retail store where I was helped by Amey, she was friendly polite and professional, lm looking forward to receiving my new sofa and chair soon.
15 November 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Stephen was knowledgeable regarding the…
Stephen was knowledgeable regarding the products in store. He was really friendly and professional making our experience really easy and stress free. He explained the process really well and provided us with key information regarding our order.
15 November 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The service is superb 👌 👏 Thanks again…
The service is superb 👌 👏 Thanks again so greatful 🍻 🙏
12 November 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Steven was brilliant
Steven was brilliant! Hard shopping with two young children he sorted our whole order to process at home, however when the website failed I had to ring up and he put the whole transaction through over the phone
So helpful and now we’ve got our sofa in time for Christmas can’t thank him enough!
10 November 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review!😊
Really helpful staff but not pushy
Really helpful staff but not pushy. Lovely looking sofas
4 November 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Highly recommended.
Excellent range to choose from. Friendly, helpful and knowledgeable staff. Excellent service from start to finish, would highly recommend.
1 November 2025
Reply from Sofology - Speke Liverpool
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
5star service thank you
31 October 2025
Reply from Sofology - Speke Liverpool
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Really good experience
Really good experience, Pete in Speke Sofology Liverpool was amazing and put a lot of effort and support to aid me in finding the right sofa for me. Thanks Pete!
30 October 2025
Reply from Sofology - Speke Liverpool
Thank you for sharing your experience! We're glad Pete provided excellent support in helping you find the perfect sofa. Your feedback is valuable, and we're pleased you had a great experience at Sofology Speke Liverpool. If you have any questions or need assistance, feel free to reach out. Enjoy your new sofa!
Amazing service from Lauren nothing was…
Amazing service from Lauren nothing was too much trouble, ordered a lovely sofa and so happy with the excellent service thank you!
29 October 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Came into store to purchase a sofa set
Came into store to purchase a sofa set, amazing customer service and advice from Anita, who couldn’t be more helpful. Stephen also offered advice on the phone. Nothing is too much trouble for them. Highly recommend.
27 October 2025
Unprompted review
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review!😊
First of all sean who helped us was…
First of all sean who helped us was brilliant, he went through everything we needed to know.
There was no pressure selling which was great because i hate that, he helped us make our choice which we are very happy with.
25 October 2025
Reply from Sofology - Speke Liverpool
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
No pressure just good advice
Lovely helpful sales person, Stephen. Made the experience seamless and quick with no pressure.
25 October 2025
Reply from Sofology - Speke Liverpool
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Deal done within 10 minutes of entering Store
The sales assistant was extremely helpful, polite and friendly and managed our purchase perfect,
We had purchased a 4 and 3 seater from ScS previously and enjured a terrible experience as we paid an extra £270 r aftercare and was told we had qualified for a service to have a minor stain removed after inspection was carried out then had an email 2 weeks later to say we did not fit the criteria so have this time as well as other family members decided to stick with Sofology
27 October 2025
Reply from Sofology - Speke Liverpool
Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Went into store spoke to salesman…
Went into store spoke to salesman Stephen Woo who helped us find what we we’re looking for great customer service from beginning to end
25 October 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Really great experience
Really great experience. Stephen couldn't be more helpful, quick service and great knowledge!
25 October 2025
Reply from Sofology - Speke Liverpool
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Excellent service, choice and quality.
Your assistant, Rebecca, went out of her way to be helpful. She took her time and showed us the full range of items that she thought would fit our needs and the range of covers available. I have never shopped with Sofology before, but I would certainly do so again.
25 October 2025
Reply from Sofology - Speke Liverpool
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
New sofa
Excellent service from start to finish
Explained everything for us would highly recommend
20 October 2025
Reply from Sofology - Speke Liverpool
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Staff member Amy was very helpful…
Staff member Amy was very helpful nothing was too much trouble for her . Explained everything in great detail very professional.
22 October 2025
Reply from Sofology - Speke Liverpool
Hi there, thanks for your 5-star review, we really appreciate the feedback!
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