Good selection and exceptional, knowledgable, non pushy staff member. Easy to set up payment plan. Not got the sofa yet though so can’t comment on anything else.
Company replied
Location
Switch locationNew Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
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See what reviewers are saying
We’d already “decided” on a suite from DFS when my husband suggested we have a look in Sofology, “just in case they had something nicer”. What a mistake that was, there was SO much choice, it too... See more
Company replied
Gary and Rebecca are really great to deal with and very helpful, customer service went above to help make the purchase.
Company replied
We had an excellent experience at Sofology in Speke thanks to Amy. From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. Nothing was too much trouble – she took th... See more
Company replied
Company details
- #26 of 90 best companies in Sofa store
- #13 of 53 best companies in Furniture Accessories
- #77 of 400 best companies in Home Furniture Shop
- #57 of 230 best companies in Homewares Shop
- #28 of 117 best companies in Living room shop
- #9 of 24 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, United Kingdom
4.9
Excellent
2K reviews
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Sales person Clio was brilliant
Sales person Clio was brilliant. She was very patient with us both and helped us pick the right suite. Thank you Clio
25 April 2026
Reply from Sofology - Speke Liverpool
Thanks for this fabulous review. We appreciate you sharing it with others!
Brilliant experience
Lady who dealt with my order was really nice and took time to explain everything in detail
22 April 2026
Reply from Sofology - Speke Liverpool
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Customer service is excellent
Gary and Rebecca are really great to deal with and very helpful, customer service went above to help make the purchase.
21 April 2026
Reply from Sofology - Speke Liverpool
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Salesperson was professional and…
Salesperson was professional and helpful in me making a decision.
21 April 2026
Reply from Sofology - Speke Liverpool
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Good selection and exceptional
Good selection and exceptional, knowledgable, non pushy staff member. Easy to set up payment plan. Not got the sofa yet though so can’t comment on anything else.
11 April 2026
Reply from Sofology - Speke Liverpool
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Reply from Sofology - Speke Liverpool
Thanks for this fabulous review. We appreciate you sharing it with others!
The sofology team in Speke were great
The sofology team in Speke were great. Friendly, helpful and professional, I’m a returning customer of the brand for many years.
13 April 2026
Reply from Sofology - Speke Liverpool
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Let us walk around show room without…
Let us walk around show room without being pressured. Lovely helpful staff.
10 April 2026
Reply from Sofology - Speke Liverpool
Thank you for sharing Jan
Reply from Sofology - Speke Liverpool
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Definitely recommend a visit
Very helpfull and knowledgeable extremely polite salesman went out of his way to help and show me what I was looking for
3 April 2026
Reply from Sofology - Speke Liverpool
Thank you for this great review Debra :-)
Staff were very helpful ,when we move…
Staff were very helpful ,when we move house we will be back for another 2 sofas as we think your furniture is very good quality
2 April 2026
Reply from Sofology - Speke Liverpool
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Reply from Sofology - Speke Liverpool
Hi there, thank you for your review. Another great review for Stephen, we will make sure to pass this on! Have a nice day.
Staff are very helpful and explained…
Staff are very helpful and explained my benefits in full with no pressure to buy add on services
29 March 2026
Reply from Sofology - Speke Liverpool
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Staff were on hand when asking all…
Staff were on hand when asking all questions and not over powering like some shops. Answered all our questions and really informative, can’t wait to get our sofa now
14 March 2026
Reply from Sofology - Speke Liverpool
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Reply from Sofology - Speke Liverpool
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Visited the store on 2 occasions and…
Visited the store on 2 occasions and each time both members of staff were extremely helpful , friendly and knowledgeable
23 March 2026
Reply from Sofology - Speke Liverpool
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
So much choice and excellent service
We’d already “decided” on a suite from DFS when my husband suggested we have a look in Sofology, “just in case they had something nicer”.
What a mistake that was, there was SO much choice, it took us forever to decide 🤣🤣🤣
We finally did decide and were taken through everything by Gary, he was so helpful and informative and never hassling us, just let us know he was there if we needed anything. Would deffo recommend the choice in store and Gary’s excellent service.
22 March 2026
Reply from Sofology - Speke Liverpool
Thank you so much for taking the time to write us a 5* review. Your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Gary.
Reply from Sofology - Speke Liverpool
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Speke Liverpool
Thanks for the feedback Lee, we love to hear it!
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