We saw a sofa in your shop a few weeks back and fell in love with the style, we went back a few weeks after and met a lovely member of staff who welcomed us and offered us great service from start to... See more
Company replied
Location
Switch locationUnit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB
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See what reviewers are saying
Shanelle was very helpful and knowledgeable from the moment we walked in. We have limited space for a sofa and she was incredibly helpful, letting us know what she thought would work well. We couldn’t... See more
Company replied
Fabulous sales advisor Kai Swindon store, nothing was too much trouble and he went out of his way to make sure we were happy. Excellent through out not pushy just professional which was very attracti... See more
Company replied
Both visits were great. Shanelle was very helpful, knowledgeable and not pushy. An asset to the store! We went home and measured up and returned a couple of days later where Nick answered a few mor... See more
Company replied
Company details
- #25 of 90 best companies in Sofa store
- #13 of 53 best companies in Furniture Accessories
- #77 of 400 best companies in Home Furniture Shop
- #58 of 231 best companies in Homewares Shop
- #26 of 114 best companies in Living room shop
- #9 of 24 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, United Kingdom
4.9
Excellent
2K reviews
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Reply from Sofology - Swindon
Hi there, thank you for your review. Another great review for Kyle, we will make sure to pass this on! Have a nice day.
Very good experience
Very good experience, Very happy and cheerful employee. Happy with sofa options.
Thank you especially to Kai
15 February 2026
Reply from Sofology - Swindon
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Great sofa and a good price
Great sofa and a good price, Shanelle was very helpfull and knowledgeable about the sofa along with top tips for aftercare of the sofa.
I would definitely recommend going to Sofology.
14 February 2026
Reply from Sofology - Swindon
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
The salesperson who helped me…
The salesperson who helped me understand the different cushions and fabrics. There was no hard sell, but he was very helpful and this made me go back with my husband and order the sofas
14 February 2026
Reply from Sofology - Swindon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very pleased with our visit!
Very pleased with our picture and Nick that helped us with any questions was very knowledgable and very helpful. No heavy salesperson interrupting our visit but on hand if we needed anything. Would highly recommend Sofology to friends and family plus the Latte was lovely !!!!
13 February 2026
Reply from Sofology - Swindon
Thank you for awarding us 5 stars Mrs Franklin
Shanelle was very helpful and helped us…
Shanelle was very helpful and helped us along the way. Thank you!
14 February 2026
Reply from Sofology - Swindon
Thank you mr day
Thanks Nick! Great experience
Thank you to Nick for the fantastic experience we had buying our sofa. Whilst of course we fell in love with the sofa and cannot wait to receive it, the buying experience itself was superb! He was perceptive in understanding what we were looking for, helpful in making the process smooth and just a good fun guy to deal with. Thank you very much!
11 February 2026
Reply from Sofology - Swindon
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Nick. Have a great day 😊
Reply from Sofology - Swindon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
very polite staff,helpful and…gn
very polite staff,helpful and informative but not pushy
10 February 2026
Reply from Sofology - Swindon
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Amazing customer service being given in…
Amazing customer service being given in a relaxed but attentive manner. No pressure, no hard sell. It was brilliant. Always really helpful when needed but not pushy. It made for a relaxed but informative atmosphere. Would highly recommend the Swindon branch, Nick in particular! Thankyou
7 February 2026
Reply from Sofology - Swindon
Good afternoon, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Great experience buying a sofa with…
Great experience buying a sofa with Sofology. Everything went very smoothly, and Shanelle was extremely professional, friendly, and helpful throughout the process. Really happy with the service
4 February 2026
Reply from Sofology - Swindon
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Nick in Swindon
We were looked after by Nick and he took time to explain about the different fabrics available (including those most resistant to pet clawing) and gave us information on prices and delivery times on several products. He was very knowledgeable and made us feel welcome.
He also requested samples of the fabrics the suites are made from. Unfortunately we only received the swatch of the main suite and didn't receive those for the cushions. It would be extremely useful to receive those too as we are trying to buy curtains which will be suitable.
31 January 2026
Reply from Sofology - Swindon
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Reply from Sofology - Swindon
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Everyone was friendly and helpful and…
Everyone was friendly and helpful and understood what they were selling
2 February 2026
Reply from Sofology - Swindon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
A warm and friendly greeting on…
A warm and friendly greeting on entering the store. Great selection of sofas, we’d been to other stores. Sofologist (Kai), was very helpful, including making us a coffee. He explained all of the features of the sofa we liked and was very good at explaining all of the financial aspects.
2 February 2026
Reply from Sofology - Swindon
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Reply from Sofology - Swindon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Marta,who was dealing with us,was very…
Marta,who was dealing with us,was very patient, we had a sofa in mind, but was not practical for us,she was very helpful and didn't rush us.
31 January 2026
Reply from Sofology - Swindon
Hi there, thank you for your review. Another great review for Marta, we will make sure to pass this on! Have a nice day.
Excellent staff and service
The service was excellent! Kaitlin was very friendly and knowledgable and couldn’t do enough for us. We will highly recommend Sofology Swindon!
31 January 2026
Reply from Sofology - Swindon
Thank you so much for your recommendation!
Great service and advice
Great service from Kai. Brilliant colour advice to make it work for us. This is the second sofa we have bought and the buying experience is always so good. No pressure at all and great advice
31 January 2026
Reply from Sofology - Swindon
Thank you for awarding us 5 stars!
Very helpful and took time to explain…
Very helpful and took time to explain everything . Kai was very knowledgeable
31 January 2026
Reply from Sofology - Swindon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
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