Sofology - Wednesbury Reviews 

Sak at wednesbury store was very polite and professional. Helped us choose the right sofa and had a lot of patience

Fantastic customer service

Staff excellent work with me to achieve what I was looking for

Quick response professional service

Great service from partty and a stunning sofa

Thank you

Friendly informative service

Thanks great service lovely sales man nothing to mutch trouble great price

The staff were really friendly happy to offer advice about the right type of sofa for our space. We purchased a second sofa today as we have bought from sofology 10years ago (birmingham store) and the quality of sofa is great sofa still going strong

The staff were great and put us under no pressure on buying what I was looking for, the young lady knew every measurement on each recliner so very knowledgeable. When we had decided what we wanted which we didn't rush the rest of the process was done with ease and well explained. We will definitely use sofology again.

Purchased a sofa today from Mustafa, he was a lovely young gentleman who was very polite and knowledgable and helped us very well. A pleasure to buy a sofa from him.

Sofoligy wednesbury

Sofology was the last of about half a dozen stores we visited on the day.
We were greeted at the door and told the layout of the store.
We were then left to browse in peace.
We eventually identified a sofa group which we thought might suit our needs.
Enter - Sak, one of the staff.
Sak was very friendly, very knowledgeable and offered great guidance.
He talked us through the construction, features and options of the furniture and was able to provide us with all the information that we required.
His knowledge covered every aspect of the furniture in quite some detail and he additionally provided some good advice regarding choice of fabric, not just the colours and practicalities of it but also potential combinations of fabric within a suite set. Plus some useful aftercare information.
When we decided to buy, Sak took us through the options clearly and quickly.
We opted for the zero percent interest over 4 years and Sak set this up efficiently and surprisingly quickly.
Even when we went back the next day to make alterations to the order this was no trouble and again dealt with very quickly.
(A point to note here is that although we initially had the dimensions of our room to hand and the initial furniture order would have fitted, it was only when we later made up a scale diagram of our room and the prospective new furniture, that it became evident that only an additional 4cms depth on new each settee meant that they would have encroached unacceptably into walk throughs and radiator space! In an open showroom things can be deceptive!).

Overall the buying experience with sofology was extremely good and we would readily recommend them to others.

A big thank you to Sak for being so helpful, amazing customer service !

Still not delivered, and to make matters worse I paid while I had a van so delivery was not required but they would not let me take on the day.

I got a sofa to sit on and you can actually sit on it and that’s what I liked about the place👍🏻

Pati was excellent giving us time space to decide on our purchase. When I return to pay the store was closing but she stayed on proving her professionalism.
Very impressed.

I had a great experience at sofology. The staff was welcoming and really helpful. She helped sort out the accurate measurement sofa.

The store is laid out really well and you can try everything out and the staff are really helpful and there is no hard sell pressure from any of them which is a relief

Great service by harrison, answered every question we had and supplied us with the exact sofa we wanted

Great experience and compliments to Patriczea for her patience and help