Instralis Modern LLC Reviews 

1,443
•
TrustScore 3 out of 5

3.2

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Rated 3 out of 5 stars

I purchased two lifetime-licences for two Adobe products in September. After one month, the access to both products was revoked by Adobe. The Customer Service of Software Digitali did solve the p... See more

Rated 4 out of 5 stars

Fully refunded the cost of my purchase. Sadly, this didn't work. Thanks for refunding my money. I hope you'll get better business venture in the future.

Rated 2 out of 5 stars

Scam! Bought Adobe Premiere Pro license. Since the beginning I kept having problems with it only for it to completely stop working now. EDIT: I have received refund for my order so I guess the intent... See more

Rated 3 out of 5 stars

I’ve purchased a one year sub for Adobe suite in September. And then took the rights away. I’ve send an email without response. Want my money back! I will also send to Apple, since I’ve paid... See more

Company details

  1. Software company

Written by the company

For over 3 years we have specialized in the development and sale of software in Europe, USA and Russia.


Contact info

3.2

Average

TrustScore 3 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.2

All reviews

(1,443)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mr Roberto

Mr. Roberto assisted me. My Adobe purchase did not work. He was extremely prompt and tried everything very efficiently. He is the best support I have received. Unfortunately after all his efforts the product did not work. I need refund. Roberto is an asset to your organization.

24 September 2022
Unprompted review
Rated 5 out of 5 stars

Software at an affordable price

As I use the software as a hobby, the price was affordable and dealing with Digital Software was so easy from start to finish. I have been using Photoshop for over 3 weeks now and all is working well.

24 September 2022
Unprompted review
Rated 5 out of 5 stars

Great!

I was a bit hesitant at first because the software is very well-priced. But it really works well! Special thanks to Roberto for his assistance.

23 September 2022
Unprompted review
Rated 2 out of 5 stars

Buyer beware

Downloaded to the wrong laptop, so deleted zip file on one and went to my graphics laptop to download the software again, However, it was gone with no chance of reloading it on the adobe web sight as they would not recognize my having PS software agreement. The system sucks and I lost 35 euros, what a bummer. Will find some other way to get what I need.

15 September 2022
Unprompted review
Rated 5 out of 5 stars

Roberto assistance was very valuable

Roberto assistance was very valuable

Roberto was very understanding and provided very good assistance to me not being very tech savy understanding my problem and having it fixed on the first call.

Thank you very much Roberto

19 September 2022
Unprompted review
Rated 5 out of 5 stars

Great site :)

I bought a product and required support and the service was excellent, even on the weekend!

17 September 2022
Unprompted review
Rated 5 out of 5 stars

Roberto has been really helpful and…

Roberto has been really helpful and solved my problems when purchasing, I made some mistakes but he gave very effective and satisfactory solutions. He is agile and has offered kind attention service.

15 September 2022
Unprompted review
Rated 4 out of 5 stars

Trustworthy

I had a bad experience with one of the software that I bought from Software Digitali. After complaining on Trustpilot, I got an email from the company. There was a genuine intention of resolving the issue, and after finding that it was not possible to resolve it, Software Digitali gave me a refund. This increased my trust in the company.

14 September 2022
Rated 1 out of 5 stars

Fraud - Beware!

Must be fraud.
The site features multiple badges to boost its credibility:
-Google trusted site badge
-Adobe authorized reseller badge

However, the Google trusted sites program was discontinued in 2017, so there is no way it could have that badge. Additionally, the badge is an image hardcoded into the website, which is explicitly non-permitted fraudulent behauvior as per the google guidelines, even when the program was still running.

The adobe authorized reseller badge and code could not be verified by Adobe, and the company does not show in their auhtorized reseller database.

Whats more, Adobe does not sell lifetime licenses anymore for their products, yet this site is offering them, and at incredibly low prices - less than what you'd usually pay for two months of the respective subscription.

With faked badges and fake products on sale, this site is guaranteed to be running a fraud scheme. All the telltale signs that scam websites use are also present, just go to the scam advisor site of your choice (or simply google for one) and you'll see that all fraud detection sites flag the site as untrustworthy..

All of which leads me to wonder about how easily Trustpilot measures meant to prevent this seem to be circumventable, since all the positive reviews here must be fake.. :(

14 September 2022

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