SoftwareKeep.ca Reviews 1,175

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Initial concern duly answered by Brian, through chat. Was looking around to download Microsoft Office Professional 2021, when comparing the prices between SoftwareKeep.ca and Microsoft.com,... See more

Rated 5 out of 5 stars

In just minutes the technician was able to see exactly what was going on (user error) and get me connected to my Microsoft Office product. Thanks, I've learned another thing to be fully aware of wh... See more

Rated 5 out of 5 stars

Great customer service provided via chat by Daniel. He kindly and thoroughly explained everything in detail and answered all my questions. It'll be my first purchase on softwarekeep.ca for a Micros... See more

Rated 5 out of 5 stars

My third purchase from SoftwareKeep went smooth and easy. Looking back, only the second one had a hitch. The computer still had hidden files of old MS trial software, which tried to hijack things at i... See more

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4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Spoke with Joe

Spoke with Joe, he assisted me vbery ably in getting past an auto verification fault. Would recommend.

19 January 2022
Unprompted review
Rated 5 out of 5 stars

Ray is Very Professional

I chatted with Ray this evening and he was able to resolve my issue quickly and to my satisfaction. I am pleasantly surprised that the onilne support is so well done/
Audrey in Michigan

9 January 2022
Unprompted review
Rated 5 out of 5 stars

Ray gave me essential help

After the hard drive on my iMac desktop quit, and a new one was installed, none of my Microsoft Office functions were operational. They were old anyway, so I purchased Office for Mac 2016. But I was having a terrible time downloading it! Ray Brian was your service expert that got my Office downloaded and functional. Ray was courteous and non-judgmental. Part of the problem lay in my operating system, OS 10.13.6 - a special installer was required - Ray was very patient with me and finally he had to operate remotely to get it done. But he persevered, everything works, and I am very happy with the results.

6 January 2022
Unprompted review
Rated 5 out of 5 stars

Quick and efficient assistance and easy download

I received a quick and efficient reply from Daniel verifying the type of product I should purchase based on my computer specs. My purchased key took approx. 15 minutes to receive and the download went smooth. Great price and quick and easy transaction.

27 December 2021
Unprompted review
Rated 5 out of 5 stars

I can't say enough about helpful Ray…

I can't say enough about helpful Ray has been over the time we have been dealing with Software Keep. He is very knowledgeable and quick to resolve any issues we may come across.
Keep up the great service!!

23 December 2021
Unprompted review
Rated 5 out of 5 stars

I accidently ordered Office for MAC

I accidently ordered Office for MAC, but needed the Windows version. PAUL was very helpful and understanding. He even answered my question before I was able to finish typing it. He is a great Rep for your company.

22 December 2021
Unprompted review
Rated 5 out of 5 stars

Prompt Refund

I accidentally ordered the wrong product, and received an immediate refund. The customer service representative, Ray, was outstanding: prompt, courteous, and efficient.

14 December 2021
Unprompted review

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