SoftwareLicense4U Reviews 8,470

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Paid this firm for a Windows 11 licence and received a product key that doesn't work. Repeated requests for a replacement without answer. Useless and dishonest firm that can not be trusted.

Rated 1 out of 5 stars

Some years ago I purchased an Office 2010 licence from softwarelicense4u without any problems so when I realised I needed to update to Office 2021 I went back to them without checking recent reviews,... See more

Rated 1 out of 5 stars

I concur with the last comment about this company going down hill. I purchased software from them, should be straight forward....., not quite. The activation key apparently had been used on numerous... See more

Rated 1 out of 5 stars

Scammers, lost 30$, no response, no follow-up, the referenced "chat widget at the bottom right of the page" does not exist Bought a license Office Student 2016 last year, the product key lost its act... See more

Company details

  1. Software company

Written by the company

Wij bieden de nieuwste software voor de laagste prijs. 24/7 geleverd direct via de email.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

8K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This USED TO BE a great company to deal…

This used to be a great company to deal with great support but now support has all but disappeared.
I purchased a Win 10 Pro OEM key on 2Jul22. The key did not work. Since then I have left multiple messages on their site and sent 6 emails.
I have provided details of the purchase and the error messages as requested. I was told to use Microsoft phone support but Microsoft said the key was already in use so ask for a new key. I have passed this message onto SoftwareLicense4U via email and their on website support tool with no response. The site says the response will be within hours.
This has not been the case. With time ticking away I have finally tonight requested a reversal of the payment. In that process I have discovered that I was charged $45.68 instead of the $29.99 that the site and my invoice says.
Thankfully I have not reccomended this site in recent times as I now have doubts as to the honesty and future of this company now. I suspect that the ownership has changed as they used to be great.
Be wary of this site!!!! I would give less than 1 star if I could.
Yours Sincerely,
David Phillips

8 August 2022
Unprompted review
Rated 3 out of 5 stars

The license doesn't work, Support ghosted me

I purchased a license for Windows 2019 Standard on July 16, 2022. I never received an email, but the key was at least downloadable with the order. Unfortunately, It doesn't work. I reached out through email and chat, I had one response asking for screenshots of me activating the server. Since then- nothing. I have multiple chats waiting on responses.

*UPDATE* After my initial comment, support contacted me and ultimately helped resolve the issue with the license activation. I believe if I had received the initial email normally sent with a purchase, this situation would not have spiraled downward. I missed a deadline because response took so long, but they did ultimately make everything right and I’ll give credit for that.

3 August 2022
Unprompted review
SoftwareLicense4U logo

Reply from SoftwareLicense4U

Hi Wade,

I please check the email i just sent should solve the issue.

Rated 1 out of 5 stars

7 Office licenses will not activate - No support

My order of 7 - MS Office 2021 Pro Plus licenses 2 days ago has been a nightmare. Not one of the 7 license keys will activate due to too many previous installs. I have been requesting assistance since I placed my order and have yet to receive a response. I also setup a support appointment for early this morning and their remote assistance, Any Desk, is down. I've been ordering from them for years and would have given them a 4. Now I will never purchase from them again.

29 July 2022
Unprompted review
SoftwareLicense4U logo

Reply from SoftwareLicense4U

Hi Aleta,

Please check my email so we can solve the issue

Rated 5 out of 5 stars

Support help

I've contacted support through the chat, and the agent
resolved license activation issue promptly.
I've been using the company for a few years now, and no other issues.

28 July 2022
Unprompted review
Rated 1 out of 5 stars

Got the key but no download

Got the key but no download. ive waited to hear back from the widget thing but no reply.

6 July 2022
Unprompted review
SoftwareLicense4U logo

Reply from SoftwareLicense4U

Hi Mark Torrance,

We responded to your support ticket 9 days ago but didn't got any response please let us know if the issue is solved.

Rated 1 out of 5 stars

Buyer Beware - Used to be ok - But just a scam now.

I have purchased from SoftwareLicense4U several times over the years and never had issues. However I purchased a key weeks ago (6/2), could not activate it, and contacted support. It took them a full week (6/9) to even respond and all they did was ask for information they already had/I had stated. They couldn't even be bothered to look up the order under my email. I confirmed that I tried both phone and Internet activation, and provided a screen shot of the issue as evidence. I then didn't hear anything for another week - until I told them I was upset and going to charge it back as fraud. Its seems their approach is to just keep asking for more "proof" that the code didn't work, until I am past the date to dispute it. Well, its getting disputed now.

17 June 2022
Unprompted review
SoftwareLicense4U logo

Reply from SoftwareLicense4U

Hey Rick,

I ensure you that we would never try to get you past the dispute date if you order is not ok. Your order was placed on June 2 2022 this means you still have a long way before the 180 dispute days are expired.
I see my colleague send you today an answer about the issue I hope it solves your problem.

Best Regards,
Team SoftwareLicense4U.com

Rated 1 out of 5 stars

No license received for a month now !!!

1 month ago I have orded a 2022 server license. Until today I have not received any license key and i have contact them by chat. Still no answer. They don't respond on the chat.

13 June 2022
Unprompted review
SoftwareLicense4U logo

Reply from SoftwareLicense4U

Beste Chris Andriessen,

Volgens onze gegevens heeft u inmiddels de licentie ontvangen dit is inmiddels een maand geleden. Is het probleem opgelost anders horen we het graag.

Rated 5 out of 5 stars

Excellent

Excellent, prompt service and very friendly support team. Had an issue activating microsoft windows and Jason really assisted me very well.

3 May 2022
Unprompted review
Rated 5 out of 5 stars

Everything worked great

Everything worked great, bought windows 10 professional activation key and now my windows is activated. Thank you softwarelicense4u

1 May 2022
Unprompted review

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