SOKOLLAB Reviews 

238
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

My first time buying from Sokollab as I'm relatively new to Kpop and collecting photocards. My order arrived in 2 days and perfectly packaged, nothing damaged. I've already placed my 2nd order! Really... See more

Rated 4 out of 5 stars

First time ordering from SOKOLLAB (EU based site) for the ARMY BOMB V4, so I was a little nervous since I didn't find many other K-pop stores selling it. As it was a pre-order I was expecting shipping... See more

Rated 5 out of 5 stars

Items I ordered arrived quickly & in Perfect condition. There is tracking options for items which I also appreciated so I could try to be home to catch the delivery as it’s difficult as a student a... See more

Rated 5 out of 5 stars

Ordered some items online for my daughter for Christmas & I was really impressed. Postage & packaging was good, good delivery times & all safe & sound (it matters when there's a Kpop poster / photocar... See more

Company details

  1. CD Shop

Written by the company

SOKOLLAB is a UK based Korean lifestyle retail store for KPOP and KBEAUTY. We operate in London and online. We want to inform, inspire and provide access for people around the globe to Korean music and lifestyle. By bringing iconic artists and brands to our stores and online, we want to make SOKOLLAB your first choice retailer! AUTHENTICITY - Working direct with manufacturers and with authorised supply chains so we that can support content creators, brand owners and artists. CHOICE - Bringing the latest products and exclusives to our community by engaging with the best suppliers and trading fairly EASE - We handle UK customs import fees and product issues so customers know they can be stress-free in making a purchase with us CUSTOMER EXPERIENCE - Making sure that we work hard to provide the best experience we can to you online and in store CARE AND PASSION - A shared love of music, beauty and Korean lifestyle is at the heart of everything we do. It drives us to seek out new products, host events and create new experiences to share with you!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

238 reviews

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4.5

All reviews

(238)

22 reviews in the last 12 months

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Rated 2 out of 5 stars

Unapproachable staff

Never felt so judged being in a store in my life. Entered the store just after opening and felt like the staff inside had been glaring at me the entire time I was there. I’d never expect all smiles and go-lucky attitudes but I felt so uncomfortable being in the store that I ended up leaving without buying the album I had been looking for.

4 January 2025
Unprompted review
Rated 5 out of 5 stars

Friendly Staff and great atmosphere!

Went in to the store to see if I could buy the latest album from Xdinary Heroes, the atmosphere was great, not overstimulating and everything was set out alphabetically and easy to find.
Another great thing was that no one bothered me and they let me browse on my own :)

I couldn't see the albums so I asked the staff and they said that the album was nearly entirely sold out (since it had just come out) but staff went out of their way to find me the last one that they had in store, the staff were insanely friendly and so nice, no POS forced sale and you could tell the staff actually liked working there!

Chatted with the staff for a little while and ended up leaving with more albums than anticipated because I didn't feel forced or rushed at all and genuinely wanted to spend my time in there :D

They sell albums with limited edition site specific PCs and have such a big range of artists that I saw albums from groups I haven't seen anywhere else!

The only downside was the prices of the albums but they are entirely understandable due to import costs so I would gladly spend as much as needed for these albums :)

Definitely will recommend this store to others who are headed to London

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Worth it!

Items I ordered arrived quickly & in Perfect condition. There is tracking options for items which I also appreciated so I could try to be home to catch the delivery as it’s difficult as a student and working part time!
They carry so many different groups albums, lightsticks, photo cards etc. at reasonable prices so definitely worth checking out!

The physical store in London is also brilliant, quick walk from Charing cross - has a whole wall of pc holders and lots of events going on - also snagged a free 2nd hand album with the current promotion 🫶

24 March 2025
Rated 5 out of 5 stars

They are amazing

I love this shop, it’s where I get all my K-pop essentials. Delivery is always great, I love that I can either order online and visit their shop is an added bonus.
They have a variety of different groups and accessories I think that’s why I love them so much.

24 January 2025
Rated 5 out of 5 stars

Genuine CaratBong

Bought an official carat bong and spill the feels album which was delivered very quickly and with no damage.

26 November 2024
Rated 5 out of 5 stars

best shop ever

this is my go to shop for all my kpop purchases, amazing staff who are always polite and ordering online is very easy as well, super affordable prices

9 October 2024
Unprompted review

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