SOLADO Reviews 

417
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

If I could give 0 stars i would. I recieved only half of what i ordered, and wrote an email i never got a response on. The quality is also so bad that the clothes are literally unwearable.

Rated 2 out of 5 stars

They are not transparent about returns. Basically, you can't return anything unless you want to pay more than the cost of the clothes to ship back to China. Even then, they may reject the return becau... See more

Rated 1 out of 5 stars

Items that came looked nothing like the picture: they were a different colour and material. The clothing also is not accurately sized (pieces are far too small to be considered clothing). One top that... See more

Rated 1 out of 5 stars

I placed an order 2 weeks ago today so I thought I’d email customer service to see what’s going on, as I had no tracking information as of yet. A member of the Solado team emailed back to say there ‘h... See more

Company details

  1. Clothing Shop

Written by the company

SOLADO is an online fashion and social driven brand inspired by you, where you can shop hundreds of affordable pieces to be worn again and again. From dresses, to denim, to crop tops and more, you can order with free delivery over $59 and student discount. Here at SOLADO, we're on a mission to influence the future of fashion, empowering people to wear whatever TF they want without fear of stereotype or judgement. From our first ever brand campaign with a focus on gender inclusivity, to our ambition to revolutionise fast fashion through sustainable practises, we and our team are fuelled by this purpose to do things a little differently. We strive to be a collaborative brand; learning, sharing and growing together with our customer and the creators around us, putting them and their feedback at the core of everything we do, to design and curate products that we are proud of, and that our customers can feel comfortable enough to express themselves in. Bold Collaborative Powerful Inclusive SOLADO is for you, SOLADO is for them, SOLADO is for everyone.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

417 reviews

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No recent history of asking for reviews

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1.6

All reviews

(417)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible quality

I bought so many items from here thinking it was going to be a great experience. The designs are awesome but the quality of fabric is terrible. I asked for return and they said I have to pay international shipping which was gonna cost about 70 dollars. This is a rip off and not going to buy clothes from here again.

23 November 2022
Rated 1 out of 5 stars

ITS A SCAMMM

It’s been two weeks and I have not received my products. I have asked for a refund as the stock hasn’t left the warehouse yet just for them to reply:
Dear customer,

Thanks for your support and concern for our store. Due to the recent hot sales of our products, our warehouse staff is actively distributing. Please keep your patience and wait. Once the tracking number is generated, we will inform you asap. If there are any problems, please don't hesitate to contact us.

This isn’t the first time I’ve messaged them but I received the same reply. Honestly, the customer service… I wish I looked them up on here sooner, it makes sense now

29 November 2022
Unprompted review
Rated 3 out of 5 stars

Sizing for clothes is really awful

Sizing for clothes is really awful. Clothes fit like 2 sizes too small and unable to return because it already took like 3 weeks to get to me…don’t want to wait another 6 for the new size to get back to me

1 August 2022
Rated 1 out of 5 stars

i ordered this item on november 6th on…

i ordered this item on november 6th on expedited shipping and it has still not arrived to me. i messaged for a refund and only received a shipping refund. at this point the event i wanted the shirt
for has long passed. very disappointing experience

28 November 2022
Rated 1 out of 5 stars

I never received my package and after…

I never received my package and after reaching out for assistance they had me reach out to the carrier, get proof that it wasn’t delivered, just for them to ignore my emails and not provide me a refund. They are literally the biggest scammer I wish the worst for them

15 November 2022
Rated 3 out of 5 stars

Quality is not the best

Quality is not the best, gem attachment for the silver dress ripped as soon as I opened package and the zipper for the purple long dress sticks out the back.

26 November 2022

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