If I could give 0 stars i would. I recieved only half of what i ordered, and wrote an email i never got a response on. The quality is also so bad that the clothes are literally unwearable.
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See what reviewers are saying
They are not transparent about returns. Basically, you can't return anything unless you want to pay more than the cost of the clothes to ship back to China. Even then, they may reject the return becau... See more
Items that came looked nothing like the picture: they were a different colour and material. The clothing also is not accurately sized (pieces are far too small to be considered clothing). One top that... See more
I placed an order 2 weeks ago today so I thought I’d email customer service to see what’s going on, as I had no tracking information as of yet. A member of the Solado team emailed back to say there ‘h... See more
Company details
Written by the company
SOLADO is an online fashion and social driven brand inspired by you, where you can shop hundreds of affordable pieces to be worn again and again. From dresses, to denim, to crop tops and more, you can order with free delivery over $59 and student discount. Here at SOLADO, we're on a mission to influence the future of fashion, empowering people to wear whatever TF they want without fear of stereotype or judgement. From our first ever brand campaign with a focus on gender inclusivity, to our ambition to revolutionise fast fashion through sustainable practises, we and our team are fuelled by this purpose to do things a little differently. We strive to be a collaborative brand; learning, sharing and growing together with our customer and the creators around us, putting them and their feedback at the core of everything we do, to design and curate products that we are proud of, and that our customers can feel comfortable enough to express themselves in. Bold Collaborative Powerful Inclusive SOLADO is for you, SOLADO is for them, SOLADO is for everyone.
Contact info
United Kingdom
- support@solado.com
- solado.com
1.6
Bad
417 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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All the sizes were wrong
All the sizes were wrong. Even though I bought everything based on the sizing guide none of them fit. After asking for refund or sending them back they said the cost of sending the items back would be higher than your purchase. They just refunded me a small amount!
13 May 2022
I ordered a dress
I ordered a dress, I like it that they were fast and also the dress was like in the picture. I was satisfied and I will order again
14 September 2022
The material could have been better but…
The material could have been better but besides that my birthday dress was perfect.
11 September 2022
Disappointing
The size was off, cheap material even thought that was expected because is a really cheap brand, the threads were out bad quality overall but I thought they would do the minimum effort. So disappointing. Returning the clothes is a big trouble and i have to pay the shipping cost as well.
10 November 2022
Unprompted review
Clothes were just what I wanted
Clothes were just what I wanted, good and pretty true sizing, shipped quick and arrived well. Thanks!
21 April 2022
Do not buy clothes from here
Do not buy clothes from here. The clothes I bought were poor quality, Ill-fitted, and looked different than what was online.
I’m a size small, I even measured myself based on their measurements, and somehow a small was either too small (ie xxxs) or too big (ie L).
Unfortunately I can’t wear any of the clothes I bought and it was too much of hassle to return. I’ll just donate and never order from here again.
11 September 2022
Sizes are true to fit
Sizes are true to fit, clothes are good quality, if a bit expensive
6 October 2022
Best online purchase ever
Probably the online experience that I was more positively surprised with. The jeans I got are simply amazing and everyone praises them so much. I can’t believe I got them from a random website. Really cool styles and you can trust the quality of the product. Good prices!
22 September 2022
Love the outfits every time
Love the outfits every time. Its great for parties. I’ll recommend to put a black shorts under just so u are safe and can have a good time
13 October 2022
Don’t do it :/
The brand had a good image and makes themselves look good. On the website the clothes looks nice. Even though I only bought products that had good reviews, I was not happy or impressed with the items. They were cheap, the sizing was off, things came damaged, the order took too long, etc, everything that could go wrong, went wrong. Then when you hope that their customer service is good, IT IS NOT. I emailed them multiple times before getting a response about my return. It was not until I commented on their Instagram that they reached out. Even then, some people who answered my emails were rude and condescending because I was telling them that I was being charged to return the items even though they were damaged (always check return policy!). They kept going around and not giving me a straight answer or explaining to me more in depth. At the end I was able to get a partial refund and honestly I was just exhausted and going back and forth; which is probably a tactic. Anyways, definitely not worth the hassle! They are not transparent about where they ship from and how if you order from US and you don’t like your stuff it costs so much to return. I wouldn’t shop again, there are so many other brands. Save your money.
10 August 2022
the best high quality parts is unique design!
Solado has become my favorite clothing store, the quality is impeccable, the originality of the pieces, the designer and sewing, all perfect! And the service is always quick and attentive.
9 November 2022
Everything I order from you guys is…
Everything I order from you guys is always what is advertised i have no complaints and i love your prices even more thank you
8 November 2022
Not bad(:
Price wise is great, however every time i order more clothes, half of them i have to return because they just dont feel comfortable.
8 November 2022
SCAM SCAM SCAM SCAM SCAM
SCAM SCAM SCAM SCAM SCAM. SOLADO IS AN ABSOLUTE SCAM. Trust me and trust the rest of the reviews. It's been over 6 weeks and I never received my order. When I told them I wanted a refund, they sent me a fake 'delivered' notification that was located in a completely different state than I am in. Please save your time and money, and do NOT shop here.
12 October 2022
Unprompted review
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