SolaGarden Reviews 577

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and effectiveness in enhancing outdoor spaces. Many people highlight the exceptional customer service, often mentioning prompt and helpful responses, especially when issues arise. Consumers frequently commend the staff for their professionalism and efficiency, making interactions pleasant and problem-free. However, some customers also noted occasional issues with product functionality, such as lights stopping working after a period or arriving damaged. A few other people also felt that the products were smaller or less bright than expected, and some experienced difficulties with the return process for unsuitable items.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and durability. Many customers praise the lights for... See more

Quality

Customers generally express satisfaction with the quality of products, highlighting their effectiveness,... See more

Customer service

People report positive experiences with customer service. Reviewers consistently praise the excellent,... See more

Service

Consumers consistently report highly positive experiences with the service. Many reviewers praise the prompt,... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism and dedication.... See more

Based on these reviews

Rated 5 out of 5 stars

We've had the Sola Garden lights for almost 2 years and they've been a wonderful addition to our backyard. We always get comments at parties and our kids love playing under them on the trampoline at... See more

Rated 5 out of 5 stars

Quality product and delivers on all counts. My lights were damaged in transit (as was the remote), but were replaced quickly and without hesitation by SolaGarden. The lights look lovely and I can hi... See more

Rated 5 out of 5 stars

My festoon lights arrived surprisingly quickly. Unfortunately one of the globes didn't seem to work so I emailed them. I received a response almost immediately which was a surprise as it was late afte... See more

Rated 5 out of 5 stars

Amazing customer service experience. Bought a set of 12 lights. Unfortunately 2 were not lighting up as strong as the rest. Upon knowing about this, Paul immediately sent me replacement stock. Thank y... See more


Company details

  1. Homewares Shop

Written by the company

We sell Australia's highest-rated garden lights, loved by over 32,000 Aussies. Every order includes free express postage and all our lights are backed by our lifetime replacement guarantee. By supporting us, you are also supporting the reforestation of bushfire effected regions of Australia and planting trees across the country.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

577 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent customer service

Absolutely thrilled with these outdoor spot solar lights I bought from Solagarden!

From the moment I set them up, I could tell they were a quality product, so easy to assemble and give off great light that has different brightness settings.

What really stood out to me, though, was the exceptional customer service. I reached out to see if delivery could be expedited for a gathering at my place, and Paul Giray went above and beyond to make it happen. He stayed in touched, responded swiftly to messages and arranged priority delivery, and the lights arrived right on time.

It’s rare to find both a fantastic product and such outstanding service these days. I genuinely couldn’t recommend them highly enough!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

I brought 8 solar lights around 18…

I brought 8 solar lights around 18 months ago they have been great lights, a couple of them stopped working so i emailed Paul and he responded straight away and said he’ll replace them, amazing company highly recommend these lights. Cheers Dave

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and fantastic lights!

I recently had such a great experience with solarGarden’s customer service and felt it was worth sharing.
My garden lights had stopped working, and I reached out for support. Paul got back to me immediately, even though it was in the evening and clearly out of hours. Impressive! Every response after that was just as quick, which was really nice.
Paul took the time to walk me through a few things to try in an attempt to get the lights working again, and although it didn’t work, his communication was so friendly and genuine, it really stood out.
When we couldn’t resolve the issue, he went above and beyond and offered to send me a brand new solar panel free of charge. This was despite the fact that I had purchased the lights the year before their lifetime guarantee even applied.
I’m genuinely so impressed with the level of service. It’s rare to come across such responsiveness, kindness, and willingness to help. Thank you Paul and SolarGarden! I love my lights 🙏

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, quality product.
1 light not working, replacement within a week. Excellent customer service.
I love the way the lights look in my yard.
Recommend this company for solar lights.

19 March 2026
Rated 5 out of 5 stars

Highly recommend SolaGarden for the festoon solar lights

I have 6 sets of the festoon solar lights, honestly the best addition to lighting up my backyard at night time. I recently had an issue with one of the sets so I contacted SolaGarden to advise them. After some troubleshooting attempts suggested by them unfortunately didn't help, a new set was sent to me as a replacement. When they say lifetime guarantee, they mean it. Highly recommended these festoon solar lights from SolaGarden

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Light up your yard for free, it works brilliantly

First I ordered the flat ground lights to light up my yard border, I was so impressed with them I have gone back & ordered the spot lights, & I can tell you they are great. My back fence is glass & looks into directly into the jungle in Port Douglas & all night the jungle looks amazing with flooded light. Love them

18 March 2026
Rated 3 out of 5 stars

Lights smaller

Items are a lot smaller than i imagined. My project isn,t finished yet so not sure if i would use them.

18 March 2026
Rated 5 out of 5 stars

Excellent customer service

The guys at Solagarden are the best. I had an issue with some lights and reached out to Paul who immediately sent me a new set. Great response and excellent customer service. Great lights for your garden and I have loads of them. Would recommend Thanks guys

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Quality product and delivers on all…

Quality product and delivers on all counts. My lights were damaged in transit (as was the remote), but were replaced quickly and without hesitation by SolaGarden. The lights look lovely and I can highly recommend them to anyone who wants to lift the atmosphere of their backyard or garden.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

The lights I purchased were not suitable for my location, Paul at Solagarden was amazing to deal with, got straight back to my email and came up with a resolution that exceeded my expectations, I would have no hesitation recommending this company.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service !

Exceptional service !! As promised lifetime replacement. 2 of our solar lights stopped working . I messaged solagarden and no question asked they were in the mail within a few days . So happy . Thank you

23 March 2026
Unprompted review

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