Ordering was very easy but took very 2 weeks for delivery. Installation was simple but operation was a little tricky as the instructions were so small I had to get a magnifying glass to read them. It... See more
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Ordered a sturdy looking outdoor solar light and received something very small, cheap and ineffective. Have been trying to return and get a refund for months - as indeed advertised and offered on thei... See more
I order a light that was around £200 from their website around 3 weeks ago. I kept emailing John Smith asking for a delivery update. He kept saying the courier could not find my address. Then finally... See more
Absolutely disgusting - STAY CLEAR! We ordered a modern indoor light for £150! It arrived back in March & was faulty. Since then we have been dealing with customer services who are absolutely appall... See more
Company details
Written by the company
Solar Energy Lighting is a leading provider of innovative, eco-friendly lighting solutions, specializing in solar-powered and energy-efficient products for homes, businesses, and outdoor spaces. Our mission is to illuminate your world with sustainable, high-quality lighting that reduces energy consumption and promotes environmental responsibility. With a wide range of modern designs, cutting-edge technology, and a commitment to excellent customer service, Solar Energy Lighting helps customers create beautifully lit environments while reducing their carbon footprint. Discover lighting that not only brightens your space but also contributes to a brighter, greener future.
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2.0
Poor
126 reviews
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Ordered some lights 6 weeks ago
Ordered some lights 6 weeks ago. Still waiting - been told there on the way so many times that there are blatantly lieing. Big mistake from them as was going to order several items for my new house.
7 November 2024
Unprompted review
Sent wrong item
Sent wrong item. Trying to contact for return. No response at all. DO NOT BUY from this company.
18 September 2024
Unprompted review
Stay well clear !!!!
Ordered lights, lights came and one of four did not work so contacted by email and email has been read but no reply. Now three emails sent and still no reply or exchange. Noticed on FB they have horrendous feedback for not refunding or replacement or exchanges.
Do not deal with this company !!!!!!
21 October 2024
Unprompted review
I’m still laughing at how I managed to get mugged
I’m still laughing at how I managed to get mugged with the half price pile of s**t I bought! 4 solar lights that in the photo look about 5 times the size. For £65 I expected something better than the cheapest plastic the size of my hand. Do not buy anything from them it’s a typical Chinese con…..and thats from someone who has spent many weeks in China sourcing materials! If it looks to good to be true it is LOL
14 October 2024
Unprompted review
Sent the wrong lights
Sent the wrong lights, paid for postage to return , expecting replacement or refund. No refund no replacement, spent over £100. Chasing them to do something complete waste of time, they just reply saying they will look into it but do nothing. Shameful.
14 September 2024
Unprompted review
So I placed an order with…a scam company in India or China
So I placed an order with solarenerglighting in August for over 55 pound . I’ve been fobbed off every email I’ve sent regarding my missing item , the company are a definite scam !!! I requested my money back but they’ve completely ignored me !!! They reply on here but Trust me and don’t buy from these people !!!
17 August 2024
Unprompted review
still waiting for replacement,as still…
still waiting for replacement,as still in warranty etc. and have sent videos of lamp issue and John Smith even though has been helpful , has now gone quite and had no reply at all since.
1 October 2024
Unprompted review
Worst online experience ever
Ordered on 8th of July, now 29th September. Still waiting for missing part and fed up being fobbed off with excuses. £185 down the Swanee as far as I’m concerned. John Smith (is that really your name?) are you reading this ?
29 September 2024
Unprompted review
Absolutely great lights
Absolutely great lights! All my neighbours are asking where I got them from as my garden is looking stunning and light all night. Highly recommend!
15 August 2024
Unprompted review
Reply from Solarenergylighting
Hi! Thank you so much for your positive feedback :)
We're absolutely thrilled to hear that you're so satisfied with our products. At Solar Energy Lighting, we always strive to offer the very best quality and service to our valued customers. Your experience confirms that we're on the right track!
Your opinion is extremely valuable to us and helps us to further improve our products and services. We hope to be of service to you again in the future.
I wish you a fantastic day and thank you once again for taking the time to write this review!
Best regards,
Team Solar Energy Lighting
Shocking Company...AVOID!
Never sent the bulbs with the light. Have contacted several times and am now being ghosted. Not a UK company despite the title! And as for John Smith....
19 September 2024
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
I’m brought illuminated led wall lights…
I’m brought illuminated led wall lights ,
my order did not arrive, be careful, it's a scam.
12 July 2024
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
I'm usually good at spotting a scam but…
I'm usually good at spotting a scam but neglected to do my usual searches and now paying the price and feeling stupid. Thought this was a genuine UK company and order LED chandeliers which looked very impressive in imagery. Didn't receive what I was expecting and customer service (John Smith) already giving me vibes that I'm going to have to fight to get refund through credit card. AVOID!
24 June 2024
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Lights were advertised as being…
Lights were advertised as being delivered within 5 working days, took 5 weeks being flown from China. When they arrived they were badly crushed in transit and totally smashed.
Despite many emails they have agreed to replace them but have not actually done this even after 3 months.
20 June 2024
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Hi jus a bit info and inconvremienience …
Hi jus a bit info and inconvenience with this .....if you can wait 2 weeks for delivery fine but I need my product in about 4 3 days with this ...I dont think is posible...so to long .......
17 May 2024
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Dreadfull Company to deal with do not…
Dreadfull Company to deal with do not respond quickly and continually give excusses as to why things are wrong! Waiting for a refund DO NOT USE!
11 April 2024
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
poor customer services products are…
poor customer services products are faulty remotes not work no instructions parts missing asked for refund failed to deliver on it immediately excuse after excuse problem with email they claim not racking history product disappeared of tracking boxes always damage on delivery lights not the lumen they said poor quality cheap plastic dreadful avoid at all costs
still waiting for refund
WHO IS GAVIN????????????????????
23 February 2024
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Poor communication
Poor communication, poor service, have been trying to get a full refund since January 2024, now March.
To get a reply is nye impossible, never replies
Poor poor service
6 March 2024
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Absolute scam
Absolute scam , useless customer service spent lot of money on the “best solar lights”.
Not a single light works.
DO NOT USE THIS COMPANY!!! All fake names and addresses.
1 February 2024
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
A well established scammer
A well established scammer, AVOID TRADING WITH THEM! you will never be delivered. They have a customer agent named "JOHN SMITH" not even sure if that person exists, using a stock photo as email signature.
8 February 2024
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
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