Bet Casino 🌊 Casino for VIP Players Reviews 

Tried to verify my account through the link they supposedly sent me. No email in my inbox or spam folder. Support said it was sent but clearly it wasnt, wasted an hour on this.

Cashed out on the 15th and was promised funds by the 17th. Here we are on the 23rd with no money. Their support team acts like this is normal.

Asked support about the missing verification email and they said theyd resend it. That was couple of days ago and still nothing. Not great tbh.

Claimed the deposit bonus and found out certain games didnt count toward the wagering requirement. This restriction wasnt listed where I signed up, tbh.

The bonus round stopped responding and I was stuck looking at a frozen screen for ten minutes. When I force closed it, the whole bet just disappeared from my transaction list.

The bonus offer looked straightforward until I actually claimed it. Turns out theres all these conditions about which games count towards the requirement. Wish they'd made that clear upfront instead of hiding it.

Received notification that I had until Thursday to use the bonus. When I returned Wednesday evening, the funds were gone. Contacted support and they pointed to small print with a different expiry date nobody mentions upfront.

Had to upload my ID twice because they said it wasnt clear enough the first time. When I asked why they didnt just tell me what was wrong with it, support gave me a generic response. Frustrating waste of time.

Cashed out 1000, got 600 instantly then told the other 400 needs approval. Been three days and still nothing. At least tell customers this might happen before they request the payout.

The cashback offer said 20 percent but I only received 8 euros back on a 200 euro loss. When I asked support they said it was right, but the math doesnt add up.

Won 320 pounds and the payout came in two parts without me agreeing to it. Would have appreciated a heads up tbh.

The terms page said one thing about minimum bet sizes for bonus plays, but the actual game lobby showed different limits. Found out couple of days later.

I won a small amount on a slot game yesterday. Today I can see the win in my balance but not in the transaction list. Its there and its not there at the same time apparently.

The bonus feature froze on me tbh. Support said they couldnt see what happened from their end. Still waiting for someone to actually help recover it.

Slot froze during the bonus round so I had to refresh my browser. Came back and it showed the bonus was finished, except my balance was exactly the same as before. Support wasn't helpful about it.

Every time I play in the evening I get disconnected after about thirty minutes. The session just ends and I have to log in again. Happens consistently.

Bonus was meant to last 21 days per their email to me. On day 15 I went to use it and the funds had been removed. They wouldnt explain why the timeline in their message didnt match what actually happened.

The variety of the game selection was amazing. Also the ease of which you can use the platform!

Very pleased with the all round performance and ease to use.