Solebuds Reviews 

181
•
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

After a few days after making a order, I got confirmation that my order has been delivered. This clearly wasn’t the case. When reaching out and filling in a missing order statement they would start... See more

Rated 5 out of 5 stars

I've been doing business with Solemates for years now and have had nothing but positive and beneficial transactions with them the whole time. From fast shipping to their always fair pricing they al... See more

Rated 5 out of 5 stars

The only word that can describe the experience I got from purchasing from Solemates is WOW! Support answered a question I had regarding shipping within 30 minutes and the Jordans I bought came in 2 da... See more

Rated 1 out of 5 stars

Worst service I have ever experienced. I bought two pair of sneakers end of July, payed both by transfer. One was sent and got lost, and other is still not even sent. They don't answer any message or... See more

Company details

  1. Shoe shop

Written by the company

Solebuds is een jong en fris Amsterdams bedrijf dat exclusieve sneakers koopt en verkoopt. Wij bieden een platform waar je snel en gemakkelijk de nieuwste sneaker releases kunt krijgen. We checken alle sneakers grondig met de hand om er zeker van te zijn dat deze 100% origineel zijn, om ze vervolgens zo snel mogelijk bij jou op de deurmat te krijgen.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

181 reviews

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No recent history of asking for reviews

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2.6

All reviews

(181)

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Rated 1 out of 5 stars

Never got my order

After a few days after making a order, I got confirmation that my order has been delivered. This clearly wasn’t the case.
When reaching out and filling in a missing order statement they would start an investigation. It has been months, still haven’t received an refund or general info. Reached out multiple times but always got the answer to just stay patient.
Never order from here unless you want to get scammed.

25 February 2025
Unprompted review
Rated 1 out of 5 stars

Fake company???

I placed an order on August 30 and it's not been sent until now. Becoming suspicious if this is a fake company as there's no response from their Customer Service.

26 September 2022
Unprompted review
Rated 1 out of 5 stars

Worst service I have ever experienced

Worst service I have ever experienced. I bought two pair of sneakers end of July, payed both by transfer. One was sent and got lost, and other is still not even sent. They don't answer any message or email.

30 July 2022
Unprompted review
Rated 5 out of 5 stars

Selling: smooth

I'm selling to Solebuds once in a while and their new platform works perfectly. Fast replies, free label, easy tracking and payout the very next day. Smooth 🤝🏼

14 July 2022
Unprompted review
Rated 4 out of 5 stars

Legit original sneaker sellers

Legit original sneaker sellers, payment was secure, great online help shipping is a bit slow ( 3-4wks) but was worth it came home deliverd nicley boxed. All and all was great

4 July 2022
Unprompted review
Solebuds logo

Reply from Solebuds

Hi Karim,

Thank you for your kind words. Our apologies for the slight delay in delivering your order, we'll take your feedback into account for the future. Glad to hear you're still happy with your new shoes.

Hope to see you again soon!

Isa
- Team Solebuds

Rated 4 out of 5 stars

Not going to lie

Not going to lie, at first I thought it was a scam because of the wide range of sizes available for limited sneakers. Also many reviews on the site mentioned how they ordered something but still haven't received their shoes. This is why I payed with credit card. I was a bit afraid when I didn't hear anything after 3 weeks, but at the same time the money wasn't written off my credit card so at least I had that going for me. I sent one e-mail asking weather they could even deliver the shoes and eventually I received an apology e-mail for the delay, and that they would send the shoes that day. I received a postnl tracking number but I was still skeptical. I also saw that the money was written off my credit card, and eventually I got the shoes the day after the e-mail.

Conclusion: Site is real and not a scam, but you do have to be patient and the communication is minimal.

21 December 2021
Unprompted review
Solebuds logo

Reply from Solebuds

Hi Valentin,

Thank you very much for taking the time to write this review. We're very pleased to know that you received your order safe & sound. Our apologies once again for the delay, we'll make sure this won't happen again in the future.

If there's anything else I can help you with please don't hesitate to reach out to us.

- Nina
Team Solemates

Rated 5 out of 5 stars

I'm so happy

I'm so happy, I've found finally the sneakers where I was looking for. Great service and a fair price for these exclusive sneakers.

19 December 2021
Unprompted review
Rated 5 out of 5 stars

I've been doing business with Solemates…

I've been doing business with Solemates for years now and have had nothing but positive and beneficial transactions with them the whole time. From fast shipping to their always fair pricing they always take care of me regardless if I'm buying one pair or 50. Thanks Mates!

Robert @sole.tuf

18 December 2021
Unprompted review
Rated 5 out of 5 stars

Good deal

Good deal,
just a great guy who came for pick-up from Amsterdam to Breda and on time for the meeting
Recommend this legit guy.

14 December 2021
Unprompted review
Rated 5 out of 5 stars

A+ service!

Ordered from solemates.nl because of their large assortment and fair prices. Received my order within two days and was very happy with the aftersales provided. Thanks guys, I’ll order more from you in the future!

13 December 2021
Unprompted review

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